Concord Toyota
Concord, CA
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Deceiving and dishonesty, is how I would described this dealership or maybe this particular sale dealer that we had experienced today! We contacted Hadi Noori the day before and scheduled to see this car h dealership or maybe this particular sale dealer that we had experienced today! We contacted Hadi Noori the day before and scheduled to see this car he reserved for us this morning. He called us and confirmed the car still in their inventory 1.5 hours before our appointment. When we got there, checked-in, and then one of their sale representatives told us the car was actually already sold the night before!!! We really didn’t appreciate this!! We took time off and drove over towns for this appointment. Caused our inconvenience and wasted our times! More
Outstanding professional customer service. Lisa provided us with all the information and assistance to make the purchase a very smooth transaction. Lisa provided us with all the information and assistance to make the purchase a very smooth transaction. More
Leased my car three years ago. It was busy because of end of year but it wasn’t so much so that the manager can shoot the breeze with a customer buying the tricked out tundra. That It was busy because of end of year but it wasn’t so much so that the manager can shoot the breeze with a customer buying the tricked out tundra. That’s the past now. Currently, I was preparing to buyout my car but was unsure I wanted to go back to this dealership. In the end, I purchased a new car. When they called this dealership for the buyout, the gentlemen who answered the phone said, “Why would your customer want to downgrade versus coming back here?” REALLY?! That is EXACTLY why I won’t go back More
Nico was great. When I looked at the vehicle on Friday with my little one and mom, came back to show my husband and we were able to buy the one I liked on Friday. W When I looked at the vehicle on Friday with my little one and mom, came back to show my husband and we were able to buy the one I liked on Friday. What I didn't like was when I asked where Nico went on Friday, the salesman acted like he didn't know anyone by that name. You all should be supporting one another. I don't like games. More