Concord Nissan

Excellent Service & purchase experience. I just bought a certified preowned 2016 Nissan Rogue, I had never been to this dealership before, I didn't even know it existed until I passed it on m I just bought a certified preowned 2016 Nissan Rogue, I had never been to this dealership before, I didn't even know it existed until I passed it on my way to another dealership. After trying 4 cars at another dealership and not being sold, I decided to try a Rogue, I had looked at them online at another dealership but since I was right in Concord decided to stop in. Billy greeted me at the door, I told him what I wanted to drive, he brought it right out, and I knew it was the one. They matched the pricing at the other dealership and Billy was super easy to deal with. There were a few minor issues with the vehicle they ordered a part right away and they got me back in to get it fixed. I added on a remote car starter at the last minute and there was zero issue with getting that done as well. They have been easy to contact, easy to deal with and very quick response time between Billy & Jared all my questions get answered. Very happy I stopped here on a whim. More

Billy made buying my new car easy! Billy made the process of buying my new car incredibly easy and stress free. I have run into a few small concerns since purchase, and he has been quic Billy made the process of buying my new car incredibly easy and stress free. I have run into a few small concerns since purchase, and he has been quick to respond and helpful in getting me in to the garage to have them taken care of. I will absolutely be recommending him to my family! More

First time at this dealer Billy was the salesman. We stumbled on to this dealership by accident. As it turned out we purchased a vehicle from him. He was polite and patient bei Billy was the salesman. We stumbled on to this dealership by accident. As it turned out we purchased a vehicle from him. He was polite and patient being sure to understand what we were looking for. He was knowledgable and sure of his job. The facility was clean and well maintained. There was a good selection of vehicles. The time Billy took to explain to my daughter about the the process of purchasing a vehicle was second to none. This was my daughter's first buying experience. Thank you too him and his staff for the life lesson she will use in the future . More

Thank You Thank You Thank You My fiancé and I just had our 2nd son and needed a good family vehicle. I brought our tired Cadillac CTS (Gracie) to them to see what I could do. We My fiancé and I just had our 2nd son and needed a good family vehicle. I brought our tired Cadillac CTS (Gracie) to them to see what I could do. We sunk $4000 into it not more than 4 months ago, and it wouldn’t pass inspection still. This dealership went above and beyond what they needed to do to help me out of the Cadillac. With my fiancé still in the hospital with our new son, and a car that had 7 days left on the registration, Concord Nissan set out to help us as best they could! I met with Rich Boyd, I gave him the background on my situation, my budget, and he took care of the rest. He pulled out a new Nissan Pathfinder S that checked all the boxes I gave him. There was absolutely no haggling, just up front honest pricing, and I couldn’t be happier! In fact, they took my credit score and got my tier rating bumped up to get us in the vehicle on budget! I cannot express in this review how grateful I am for getting an honest hand shake on this deal! The days of dealing with slimy car salesman seems to be a thing of the past. Concord Nissan treated myself, and my family like they were taking care of one of their own. Gracie is gone now, and will be a good first car for someone. As for my family, we’ll enjoy this new Pathfinder! Thank You Concord Nissan! More

"If you want to buy a Nissan - go to Concord Nissan" Upon my arrival I was met by Richard K. Boyd and he showed me the various models of Nissan's that I had enquired about. This was a very comfortable s Upon my arrival I was met by Richard K. Boyd and he showed me the various models of Nissan's that I had enquired about. This was a very comfortable sales experience. All of my questions were answered by Richard and the next day I returned to Concord NIssan and bought a Rogue SL. More

Really nice and helpful I came in and was greeted , I told them what I could afford and that my credit wasn't great . Well rich took all my information and found me a really I came in and was greeted , I told them what I could afford and that my credit wasn't great . Well rich took all my information and found me a really nice 2016 Nissan . I couldn't believe how easy it was and no pressure . Deffinetly recommend this dealership . More

Best Sales Person Around! Had the best experience at Concord Nissan. Jamie M. was the best salesperson and was low pressure and cared about what I needed. Don't see that much a Had the best experience at Concord Nissan. Jamie M. was the best salesperson and was low pressure and cared about what I needed. Don't see that much anymore these days. They were also very accommodating with my timeframe and got me exactly what I needed! Thank You! More

Fantastic Entering the building mike was quick to help and very knowledgeable, he was able to answer questions and asked the owner if needed. The transaction we Entering the building mike was quick to help and very knowledgeable, he was able to answer questions and asked the owner if needed. The transaction went smoothly. Very courteous, even had a tour of the building to see the mechanics at work. I’m very happy with my new Nissan, I know for repairs and checks that I’ll be well taken care of! More

Horrible Experience! Buyer Beware! Buyer beware! Sold me a rusted “certified” vehicle and they do not care about customer service. Purchased less than a year ago and now have multiple i Buyer beware! Sold me a rusted “certified” vehicle and they do not care about customer service. Purchased less than a year ago and now have multiple issues. I brought my car into service and they told me they could fix the issues. They then charged me $200 to make the repairs they thought it needed. I left the dealership with the same problems. I brought my car back in the next day and they said the repairs I did need were not covered. Sincethe cost of the issues were so expensive I tried calling and contacting the GM multiple times (since he sent a customer experience letter) to see if anything could be done considering I bought the car less than a year ago. Did not recieve any call back after a few days. I then went into the dealership to talk to a sales manager and they brought me over to the service manager who did not care at all about my concerns and he told me this is what happens when you buy a used car and there was nothing he could do. They state that their staff at Concord Nissan wants you to know that the safety and proper operation of your vehicle is their main goal. I feel like thats a fraudulant statement considering I do not feel safe driving a car I purchased less than a year ago and they could care less. Buyer beware! More