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Concord Honda - Service Center

Concord, CA

3.5
246 Reviews

246 Reviews of Concord Honda - Service Center

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September 28, 2020

This is my 'go to' place. I never take my Honda to another service place. i know that here I'll have top mechanics and service people who tell the truth and help you evaluate what needs to be done for More

by tapiam34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't recall his name, but he was great.
Sep 30, 2020 -

Concord Honda responded

Tapiam34, we are so happy to read such a great review about Concord Honda! We can't wait to see you again, have a great day.

September 17, 2020

I love concord Honda. I have Been coming here for years, started with leasing, then ended up with purchasing multiple vehicles. I always have a good experience. Great customer service and job well done with More

by Mimi Bryant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wasif
Sep 17, 2020 -

Concord Honda responded

Mimi Bryant, your satisfaction is our top priority. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

September 15, 2020

Thank you for your great service and repair recommendation to keep my car in good condition. I wish the price would be a little lower, so I can afford to repair other issues in my car as well. More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ
Sep 16, 2020 -

Concord Honda responded

We appreciate your positive review about your recent experience with us! We do hope we can be of assistance in the future. Take care!

September 01, 2020

I took my car in for a maintenance appt and was helped by Kenji. He was very friendly and professional. He even went the extra mile and had my very dirty car washed before he returned it to me. I will be ask More

by rgillespie27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenji Dupuis
Sep 02, 2020 -

Concord Honda responded

Rgillespie27, we are so happy to read such a great review about Concord Honda! We do hope we can be of assistance in the future. Take care!

August 29, 2020

Each visit I was hit with upsale service.Selling car Each visit I was hit with upsale service. Selling car and not buying a Honda as dealer's repair prices are not in line with other repair shops. More

by kenvee9040
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason
Sep 02, 2020 -

Concord Honda responded

Hi Kenvee9040, we regret to hear that you are displeased with your recent experience with us. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (855) 679-6829 so we can work towards a resolution. We look forward to hearing from you.

August 25, 2020

I have bought my Honda's from them for 7 years now. Always good service and polite. Repairs and service prices are reasonable and fair More

by SicilianSam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A.J.
Aug 26, 2020 -

Concord Honda responded

Hi Siciliansam, thank you so much for your positive comments about Concord Honda! We hope to be of service to you again in the future. Best wishes, Concord Honda

August 21, 2020

Wife dropped off car for A01 service. They attempted to perform other maintenance items that were not needed, including cabin air filter and pollen filter. Oil change and tire rotation for $130 is pretty s More

by Robin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sandra
Aug 26, 2020 -

Concord Honda responded

Robin, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (855) 679-6829.

August 17, 2020

Wasif was fast and efficient and even washed my car! I went in for a routine oil change. I feel $70+ is a lot for such a small service. More

by salsakiwi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wasif
Aug 24, 2020 -

Concord Honda responded

Hi Salsakiwi, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

August 10, 2020

Excellent Customer Svc Sandra was great even though it was so buy at 8:40 ama. She was pleasant and added a car wash for my 3 hr wait which was not her fault. More

by selrene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra
Aug 12, 2020 -

Concord Honda responded

Selrene, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 05, 2020

Bad service So bad customer advisor and finally no a Bad service So bad customer advisor and finally no a excellent technician after 5 years in the service dept. i try to find another place to make my More

by Rafauribe2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sergio
Aug 12, 2020 -

Concord Honda responded

Rafauribe2010, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

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