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Concord Honda - Service Center

Concord, CA

3.6
246 Reviews

246 Reviews of Concord Honda - Service Center

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September 12, 2019

The best service and wonderful service by Wasif I have appointment at 8:00am. From arrival time to finish. Exactly time what customer service by Wasif Big 5 ***** for Wasif Khan. Great service and More

by KhaiT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wasif Khan
Mar 24, 2020 -

Concord Honda responded

Khait, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Concord Honda. If you have any further questions, please give us a call. We're always happy to help!

September 10, 2019

The best dealer ship in Concord Wonderful service! I have appointment at 3:40 PM. From arrival time to finish service, include car wash take one hour two minutes! Exactly time what p More

by Concord Honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gino Ventanilla
Mar 24, 2020 -

Concord Honda responded

Concord Honda, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!

September 07, 2019

2016 Honda Accord Service After making an appointment and arriving at the dealership I was greeted by Rick. All my expectations were met in a timely fashion. Great service! More

by StarTer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kreiser
Mar 26, 2020 -

Concord Honda responded

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Concord Honda!

September 02, 2019

Awesome customer service The employees were able to accommodate my needs and gave me wonderful customer services, especially Jessica. She was really kind and helpful throughou More

by Missjaybae
Recommend Dealer
Yes
Employees Worked With
Jessica
Mar 24, 2020 -

Concord Honda responded

Hi Missjaybae, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 23, 2019

Customer for 15 years! Wasif is the man! Billy the mechanic is the wing man! I loved those guys. Very efficient and professionals. I loved the free donut too :) More

by MarkCRV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
wasif
Mar 26, 2020 -

Concord Honda responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 19, 2019

Satisfied customer I made an appointment and brought my car for service. Mr. Wasif Khan was my service concierge. He is an amazing person , efficient , conscientious , w More

by Imam123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wasif Khan
Mar 24, 2020 -

Concord Honda responded

Imam123, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Concord Honda. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 17, 2019

Very prompt! Amanda my advisor is very nice and explained to me very well what services they did! Very nice and helpful and have patience with her customer! More

by Ning
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda and walter
Mar 26, 2020 -

Concord Honda responded

Ning, we're happy you found our staff to be so supportive during your experience here at Concord Honda. We hope to see you soon!

July 17, 2019

Help beyond regular service Amanda had my car washed for me . She found out that I have been ill for sometime and told me to bring my car in anytime and she would get it washed f More

by patti495
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda
Mar 24, 2020 -

Concord Honda responded

Patti495, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Concord Honda. Thank you so much again for your feedback! We hope you have a great day!

July 06, 2019

Service Dept Experience = 5; Cashier Experience = 2 Making the appointment for service couldn’t be easier with the HondaLink app. Service rep, Wasif, was exceptional! Cashier was unfriendly and s More

by Ray H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wasif
Mar 26, 2020 -

Concord Honda responded

Ray H, thank you for your review; we are happy to pass along your comments to the team here at Concord Honda. If you have any further questions, please give us a call. We're always happy to help!

Mar 26, 2020 -

Ray H responded

I had a subsequent service appointment and the cashier experience was much improved. Remember, the last interaction at a place of business can overshadow the good experience.

April 04, 2019

Great service, even better customer service! Kenji was friendly and took great care of my car. I would definitely come back and I would also recommend this dealership to anyone with servicing nee More

by MarikoD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenji Dupuis
Mar 12, 2020 -

Concord Honda responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Concord Honda. Thank you for the recommendation, and have an amazing day!

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