Concord Honda - Service Center

I think they have good service ,but after one thousand miles ,I am going to send my Honda 2018 CR-V re-check the engine oil leaking problem ,I hope Honda service department can f ,but after one thousand miles ,I am going to send my Honda 2018 CR-V re-check the engine oil leaking problem ,I hope Honda service department can find the manufacture problem and fix it. More

I always take my cars at the Honda dealership in Concord,they are the best I can always trust them for whatever my car needs Concord,they are the best I can always trust them for whatever my car needs More

Excellent service! I have always received efficient, reliable, courteous service at Concord Honda.. They have kept my Accord in excellent driving condition for many yea I have always received efficient, reliable, courteous service at Concord Honda.. They have kept my Accord in excellent driving condition for many years. Their Service Dept is the best! More

Great service, got an appt the next day. Only issue was when service was complete I had to wait 10 minutes to pick up car. when service was complete I had to wait 10 minutes to pick up car. More

I’m one happy customer . Kenji Dupuis was very helpful. And I will bring my car back again if I need any Services.:) l got my car back in no time :) And I will bring my car back again if I need any Services.:) l got my car back in no time :) More

Best Service I was very pleased with the service I received at Honda Service Center. My Service Advisor was friendly, helpful and professional. The waiting area wa I was very pleased with the service I received at Honda Service Center. My Service Advisor was friendly, helpful and professional. The waiting area was comfortable, wait time minimal and the price reasonable. More

All I wanted to do was go in for an oil change. Not only did I leave with an oil change, I also had my filter changed, and my tires rotated. Jessica, my service advisor, helped me met my energy which made m did I leave with an oil change, I also had my filter changed, and my tires rotated. Jessica, my service advisor, helped me met my energy which made my experience even that much better. I thanked her for providing me with information that allowed me to make the right decision for my car. Thank you!! More

Sandra was helpful and to the point from booking the appointment to finishing the requested service in a very reasonable time. I was in and out in no time with very nice accommodation in waiting room. appointment to finishing the requested service in a very reasonable time. I was in and out in no time with very nice accommodation in waiting room. More

Very Good Service... little far from Excellence Giving 5 star , although it should really be somewhere between 4 and 5. First of all booking an appointment does not seem very binding: arrived on ti Giving 5 star , although it should really be somewhere between 4 and 5. First of all booking an appointment does not seem very binding: arrived on time , no cars on the "by-appointment" , one car on the "walk-ins" service lines; greeted by somebody just to tell me that "somebody" will get back to me, two more times people walked-by asking me if I needed help and I explained I was waiting to be checked-in, it took 20 minutes to get the attention of "somebody" initiating the check-in process. Time is important for everybody, if the crew is on a lunch-break, I would suggest to block the appointments timeslots on the application handling the booking. Second point: on top of the service needed (a routine one), I mentioned to the service advisor a "one of a kind" occurrence to the electronics in the car failing and apparently resetting on me (display saying "Please contact your service dealership immediately") , the nature of which could have been potentially an hazard. Unfortunately there was no follow up nor explanation on the troubleshooting followed to determine that unique incident was an inconsequential one-of-a-kind, issue. I guess the car firmware was checked against possible revision updates, but nothing was communicated back to the car owner. Tire pressure stated to be checked and set to 33psi, 12 days later all tires turned out to be at 30/31 psi or less with low tire pressure alert signal popping out in the dashboard; as if the check was never done. It is not a big issue, I consider that just an indication of poor attention to details. I certainly like Concord Honda and this will not tarnish the consideration I have for them. This is just a friendly feedback to help improve certain aspects of the service provided. Overall "front desk people" appear very friendly and genuinely willing to help. More