Concord Honda - Service Center

as expected overall great experience, got the service I wanted done. They gave me recommendations of work that should be done without being pushy. Clean and comfo overall great experience, got the service I wanted done. They gave me recommendations of work that should be done without being pushy. Clean and comfortable waiting area. More

Took 3 hours for my appointment Appointment was at Took 3 hours for my appointment Appointment was at 11am..waited u til 2 they are short of personnel Dealer should Not book so many people to bri Took 3 hours for my appointment Appointment was at 11am..waited u til 2 they are short of personnel Dealer should Not book so many people to bring their cars of they do not have employees More

Excellent Service and Outstanding Care Upon my arrival to Concord Honda my first impression was how clean the Customer Service area was. It has been a couple of years since I've been to th Upon my arrival to Concord Honda my first impression was how clean the Customer Service area was. It has been a couple of years since I've been to that specific dealership and service center. Kenji Dupuis, Service Adviser, immediately approached me and asked if he could be of assistance. He was always courteous and professional when I explained what I required to have done to my car. After completion of required service, Kenji Dupuis, explained what was accomplished and what needs to be taken care of on my next service visit. More

Quality Service and Excellent Care I have been using the Concord Honda Dealership for over 5 years. I used to use the Walnut Creek one, and the Concord dealership is 10 xs better. Was I have been using the Concord Honda Dealership for over 5 years. I used to use the Walnut Creek one, and the Concord dealership is 10 xs better. Wasif Khan, who is my service agent takes great care of me, and my car. He is considerate, professional, knowledgeable, and all-around amazing. He informs me of what needs to be done, and makes recommendations, but never pushes me to get any service done. I have not had any issues with the service on my car. The service techs do a great job. The prices are reasonable and the care complete. Ask for Wasif! More

I received Great customer service from wasif khan. He was Very professional and had great customer service. He was very helpful and provided a lot of information Very professional and had great customer service. He was very helpful and provided a lot of information More

Good Experience With COVID 19 I wasn't looking forward to taking my car for routine maintenance. Wasif Khan made me feel comfortable.He recommended work packages but With COVID 19 I wasn't looking forward to taking my car for routine maintenance. Wasif Khan made me feel comfortable.He recommended work packages but wasn't pushy. More

Sandra was great! She went above and beyond to meet my needs and was very professional, kind, and personable. I would definitely be coming back to get all service done at Concord Honda. needs and was very professional, kind, and personable. I would definitely be coming back to get all service done at Concord Honda. More

My service advisor today was Wasif Khan and he was great! Attentive, detailed and honest. He explained thoroughly what maintenance I needed for my van and offered professional advise for what needs to be don Attentive, detailed and honest. He explained thoroughly what maintenance I needed for my van and offered professional advise for what needs to be done at my next service appointment. More

No shuttle good service but no shuttle. Other dealers have shuttle. It would have been nice to know when I made the appointment. Then maybe I would have tried el good service but no shuttle. Other dealers have shuttle. It would have been nice to know when I made the appointment. Then maybe I would have tried elsewhere. More

One of the best and very helpful. Wasif was personal and respectful. An excellent listener. He called back several day after to make sure all was well. I was nicely surprised. respectful. An excellent listener. He called back several day after to make sure all was well. I was nicely surprised. More