Concord Honda
Concord, CA
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The service is ok, they improve The servive was ok, they did a good job. I was glad the process was fast and no hassle. I dont have any complain at these time so far it was done perf The servive was ok, they did a good job. I was glad the process was fast and no hassle. I dont have any complain at these time so far it was done perfectly. More
Positive Experience Getting my car serviced used to be a hassle but now it's a stress free process whenever I visit Concord Honda. I've been getting my car serviced by Ri Getting my car serviced used to be a hassle but now it's a stress free process whenever I visit Concord Honda. I've been getting my car serviced by Ricky for a year now; he is attentive, efficient, and answers all my questions with a smile. Works with me on getting the best deals and is very helpful in ensuring my car and myself are taken care of. I recommend going to him for any of your car service needs because good customer service is hard to find! More
Excellent service dept. I brought my 2007 Accord in for some preventive maintenance. It's 10 years old with over 120K miles on it, so I had all my coolant and heater hoses r I brought my 2007 Accord in for some preventive maintenance. It's 10 years old with over 120K miles on it, so I had all my coolant and heater hoses replaced, along with the thermostat. I made an appointment with my favorite service advisor and was greeted promptly. Everything went well. The parts were carefully replaced and my car was washed and ready at the designated time. I kept the old hoses and cut them up at home. They were old, but they were surprisingly still in good shape. I'm impressed with the quality of Honda parts. Concord Honda did a great job and I am very happy with the service I received. I will continue to bring my Honda here for service, for as long as I own it. More
Excellent Customer Service. Great Customer Service of Chris Z. I will surely deal with my next car with him again. Go to Concord Honda and look for him. Great Customer Service of Chris Z. I will surely deal with my next car with him again. Go to Concord Honda and look for him. More
Customer Service The worst experience ever buying a car! I made an appointment to a sales person and they had me wait over thirty minutes before. Someone saw me. The The worst experience ever buying a car! I made an appointment to a sales person and they had me wait over thirty minutes before. Someone saw me. The appraisal for my trade-in took over forty minutes Then they low balled on the value of my car. The transaction was a horrible experience Lies, Lies, and More Lies. I would not recommend this dealer. There are much better customer service sales representatives out there. More
Best price for two Hondas we bought and excellant service. Bought two new Hondas within a week of each other. Best price in town. Have been taking both of them in for regular service and never have any compl Bought two new Hondas within a week of each other. Best price in town. Have been taking both of them in for regular service and never have any complaints. Just did the first 30,000 mile checkup / service on my wife's CR-V and between my service advisor Wasif Khan and asst. manager Scott Hirayama, they were terrific. They got me in at the time of my appointment, kept me advised as to the progress of the service and there were no surprises when it came time to pay the bill. They also found a screw in one of the tires and patched the tire at no extra charge. I will continue to deal with these guys!!! More
Accord shopping made easy! I'll save us all some time and just repost my Yelp review here: Shoutout to Chris Zacharakis for making my Honda purchase so smooth. After visitin I'll save us all some time and just repost my Yelp review here: Shoutout to Chris Zacharakis for making my Honda purchase so smooth. After visiting and calling over 20 dealerships in the area, and getting gouged at every single one of them, I was just about to give up and wait another month or two for the prices to drop to the ballpark of what I had in mind for a 2014 Accord. Just before I gave up though, I decided to make one last call. I'm glad I did. I found Concord Honda through a simple google map search and dialed the number listed. I asked for sales and was connected to Chris. I could not have asked for a more professional and attentive sales manager. I asked him for a quote on my car and he immediately returned a quote that was significantly less than the lowest other dealerships wanted. Suspicious of the price, especially after dealing with everyone else, I asked for a written price structure. I really couldn't believe my luck when it arrived in my inbox not 10 min after the phone call. I made the quick trip to the dealer and began the paperwork. The credit union I financed through required a document known as the MSO, or Manufacturers Statement of Origin which gives Concord Honda the legal right to sell me the car. This document ended up taking an extremely long time to arrive. Chris, thinking on his feet simply sent my CU a copy of the dealer invoice with a copy of the check used to pay Honda Motor Company giving Concord Honda the legal right to sell me the car. My CU immediately accepted the alternate document and with all the required paperwork got me the check just in time for when I needed the car. The process took about 2 weeks, but Chris actively updated me every day, even on his days off. I can't speak for the service department, but please get to know Chris Zacharakis if you're in the market for a new or pre-owned Honda. I love my new car, and hats off to Chris for making it happen. He didn't just get my business, he earned my trust. More
Zero pressure, fast and friendly service I highly appreciated the service of Chris Zacharakis and Ali Maloky. I had already done a lot of upfront research and knew what I wanted. I had also t I highly appreciated the service of Chris Zacharakis and Ali Maloky. I had already done a lot of upfront research and knew what I wanted. I had also taken a test drive. After my detailed initial request by email for a 2014 Honda Odyssey EX, on Tuesday, Chris followed up with precise answers around my questions. I called him to confirm the purchase yesterday morning, and he informed me that Ali would be able to help when I came in. Ali and I set the appointment, and Ali ensured everything was smooth. This was an ideal purchasing process and visit. Thank you, Chris, Ali, and everyone at Concord Honda! More
We just bought a 2014 Odyssey Touring Elite from Concord Honda on Monday. I would definitely go here again. I started out looking for used 2012's at all the Honda dealerships online. My husband and I act Honda on Monday. I would definitely go here again. I started out looking for used 2012's at all the Honda dealerships online. My husband and I actually went out and test drove one in Fremont. And then he says "babe, just get a new car...get the one you want!" So I did!!! It took me about a week to research and get price quotes from quite a few dealerships. Concord Honda definitely had the best deal! I wasn't particular about the color...which made it easier. I did all the negotiating over the phone and email and went down Monday night around 7pm to buy the van. We were greeted at the front door, my kids were given balloons while we waited for a few minutes in the waiting room, they had the van all detailed and ready for us. My husband, 3 kids and I were in and out in less than an hour. Before we left they even set up the Bluetooth on my phone and the wireless headphones so my kids could watch the movie they brought on the hour drive home. I'm in love with my new van!!! More
The ealership was was brand-new, sparkling clean, spacious, with comfortable seating. Greg was helpful, low pressure, professional and easy to deal with. Unfortunately I had to return the (used) truc spacious, with comfortable seating. Greg was helpful, low pressure, professional and easy to deal with. Unfortunately I had to return the (used) truck I bought, as I discovered some things I did not like about it on my 80 mile drive home. Fortunately I was able to return the truck for a full refund with absolutely no hassle ( this is their policy, within 72 hours and 250 miles) So this is why I would recommend Concord Honda and would feel great about returning, especially if I was going to buy a new car. More