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Concord Honda
Concord, CA
689 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 689 reviews
July 19, 2019
Satisfied customer I made an appointment and brought my car for service. Mr. Wasif Khan was my service concierge. He is an amazing person , efficient , conscientious , w I made an appointment and brought my car for service. Mr. Wasif Khan was my service concierge. He is an amazing person , efficient , conscientious , well managed and above all a caring and detail oriented person. I will go to Honda from now on for any service needs knowing that Mr. Khan is there. A big thanks to him. More
by Imam123
Employees Worked With
Wasif Khan
July 17, 2019
Very prompt! Amanda my advisor is very nice and explained to me very well what services they did! Very nice and helpful and have patience with her customer! Amanda my advisor is very nice and explained to me very well what services they did! Very nice and helpful and have patience with her customer! More
by Ning
Employees Worked With
Amanda and walter
July 17, 2019
Very Seamless Transaction ever! The transaction was very seamless and easy. Most of the employees are pretty helpful too as well. The finance person who helped us was very nice too a The transaction was very seamless and easy. Most of the employees are pretty helpful too as well. The finance person who helped us was very nice too as well. The salesman Jonathan made it very easy and he explains everything to us. I would recommend going to this Honda dealership. I've been into a different Honda dealership before and I had very bad experience, this Honda dealership changed my perspective about the company. More
by Keith L
Employees Worked With
Jonathan Bonafe, Ken
July 17, 2019
Help beyond regular service Amanda had my car washed for me . She found out that I have been ill for sometime and told me to bring my car in anytime and she would get it washed f Amanda had my car washed for me . She found out that I have been ill for sometime and told me to bring my car in anytime and she would get it washed for me! She was a real great gal to work with!! More
by patti495
Employees Worked With
Amanda
July 17, 2019
Great personable service Our experience purchasing a new car could not have been nicer. Our sales person Chris Zacharakis was patient, when I was trying to decide on the co Our experience purchasing a new car could not have been nicer. Our sales person Chris Zacharakis was patient, when I was trying to decide on the color. He was knowledgable when it came to describing the differences in the models. He gave us time to make our decisions. I would definitely recommend Concord Honda. More
by CarSalemanChris
Employees Worked With
Chris Zacharakis
July 10, 2019
No spare, No mats, No deal After an excruciating 6 hour process, I feel like I was taken advantage of. I asked about information on the car, they said I had to pay $500 to get i After an excruciating 6 hour process, I feel like I was taken advantage of. I asked about information on the car, they said I had to pay $500 to get it inspected. I purchased the car anyway. As I was about to leave, the guy never disclosed that there was no spare key or mats that came with the car. When I got it detailed, the car still had crumbs, a spill on the back seat, dirty windows, etc. As I was driving off, the light turned on for low tire pressure. Turns out the tire has a small hole. Buying a car is already stressful enough, the little things that occurred as I drove off, left me with feeling unhappy in a new car. More
by Lalacupcakee
Employees Worked With
N/A
July 06, 2019
Service Dept Experience = 5; Cashier Experience = 2 Making the appointment for service couldn’t be easier with the HondaLink app. Service rep, Wasif, was exceptional! Cashier was unfriendly and s Making the appointment for service couldn’t be easier with the HondaLink app. Service rep, Wasif, was exceptional! Cashier was unfriendly and seemed put out. More
by Ray H
Employees Worked With
Wasif
July 03, 2019
Stay away from this dealership if you want to be served. After having a great experience with Ali my salesperson on the day I purchased a vehicle everything went downhill from that point the non-responsiven After having a great experience with Ali my salesperson on the day I purchased a vehicle everything went downhill from that point the non-responsiveness of Stephanie the DMV clerk, after leaving her two voicemails and leaving messages with people who answer the phone then speaking to an irresponsible person from the management I think his name was Perwiz and then another one of the managers was supposed to call me back his name is Roy. I am in sales and my policy is everyone sales, from the person who answers the phone the sales person the clerk the managers in this dealership that’s not the policy and hope this is the last time I’m dealing with this dealership. I would really recommend a sales training from the management to the clarks. Ali would love to work with you again and hope it is in deferent dealership. More
by Sultan
Employees Worked With
Roy, Stephanie, perwiz and Alinwas the best of all.
July 01, 2019
HIGHLY recommend this dealership! Working with Leo Hawkins (Senior Sales Consultant) and Christopher Bongon (Finance Manager) was an amazing experience. I have been to dozens of dif Working with Leo Hawkins (Senior Sales Consultant) and Christopher Bongon (Finance Manager) was an amazing experience. I have been to dozens of different car dealerships and all the local bay area Honda dealerships in the last few years and have encountered so many different types of salesmen, so I was dreading buying a car and dealing with the process. But Leo was by far the best I've worked with in any sales department. He wasn't pushy, he didn't give us long "salesy" speeches, he didn't try to force us to purchase every add-on possible. If we told him we didn't want something, he immediately fixed it. He got our max payment budget down to exactly what we wanted. He was extremely patient and nice. He even threw in the security device for the car for free because he knew we wanted it but it was over our budget. He is by far the best. Christopher was personable, nice, and worked with us on getting financing when we thought it may be impossible. He's spent extensive time talking to the bank, and not only getting us approved but getting us great low monthly payments, with a low downpayment; a hard deal to do. We went in prepared to be denied and were beyond excited to go home in a brand new 2019 Civic Hatchback EX in Rallye Red! We have purchased many vehicles elsewhere, but this was our first ever FUN car buying experience. This is my 3rd new car from Honda, and this dealership will be the only Honda dealership we will work with from now on. My husband and I HIGHLY recommend this dealership. Thank you SO MUCH Leo & Christopher! More
by Kayla Cassettari
Employees Worked With
Leo Hawkins, Christopher Bongon
April 04, 2019
Great service, even better customer service! Kenji was friendly and took great care of my car. I would definitely come back and I would also recommend this dealership to anyone with servicing nee Kenji was friendly and took great care of my car. I would definitely come back and I would also recommend this dealership to anyone with servicing needs. More
by MarikoD
Employees Worked With
Kenji Dupuis
