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Concord Honda
Concord, CA
689 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 689 reviews
May 31, 2020
Make sure to ask for Sergio when you need a car service. He has great communication skills and makes you feel satisfied.I will definitely be back and request him! He has great communication skills and makes you feel satisfied.I will definitely be back and request him! More
by annettefigueroa95
Employees Worked With
Sergio Manager
May 29, 2020
Great service from beginning to end I was able to schedule an appointment yesterday and drove away in a beautiful car today. My previous car was a Fit Sport and the new one is a Fit. I t I was able to schedule an appointment yesterday and drove away in a beautiful car today. My previous car was a Fit Sport and the new one is a Fit. I think it's a perfect fit for me and love it! I just wanted to say how much I love the 2019 Honda Fit. I love the LX tires more than the Sport tires and I could even feel the difference much better than when I had the Sport tires replaced. My insurance agent even said that the Sport tires wear out faster. I can confirm that since I had to replace them more than usual as I was driving at least 15,000 miles annually. I loved the Sport model, but feel I didn't really need those extra features. I think the seat seems more comfortable and the air conditioning feels better. The low mileage is great, too. I love the strawberry scent, so I might have to call my car Strawberry Surf. More
by SusanneSInCA
Employees Worked With
Cristina Sanchez
May 27, 2020
Social distancing protocals, extremely hardworking staff that really makes u feel cared for and valued...almost like family..great value quick closing...love them...This makes it the 3rd Honda we have had i that really makes u feel cared for and valued...almost like family..great value quick closing...love them...This makes it the 3rd Honda we have had in our family and we still own each one..The only auto dealer my family trusts and always feel like they take that extra step to make sure your satisfied...GO TO CONCORD HONDA!!! More
by Kbelsher
Employees Worked With
Mike in sales/ Chris in finance/Jack -General manager
May 26, 2020
It was a pleasant experience. Very professional staff and very helpful. They were respectful of the social distancing I would recommend Concord Honda. Thank you very helpful. They were respectful of the social distancing I would recommend Concord Honda. Thank you More
by Paulburschinger
Employees Worked With
Prab
May 24, 2020
Great customer service, car returned timely as promised, Air condition working great, and my car was cleaned and sanitized which was greatly appreciated by me Air condition working great, and my car was cleaned and sanitized which was greatly appreciated by me More
by tdawson
Employees Worked With
Sandra Saicedo
May 23, 2020
Great caring service every time. Kenji is the best service advisor I have had and the scheduling, service and follow up is excellent. We also had excellent support with every time. Kenji is the best service advisor I have had and the scheduling, service and follow up is excellent. We also had excellent support with a new lease from Tisoc Pena earlier in the year. Thank you Concord Honda! More
by rodh
Employees Worked With
Kenji Dupuis, Tisoc Pena
May 19, 2020
Routine Maintenance I am a senior citizen. Making an appointment to take my car in for service was quick, easy, and polite. I appreciate that. Upon arriving, my service I am a senior citizen. Making an appointment to take my car in for service was quick, easy, and polite. I appreciate that. Upon arriving, my service rep as informative; i.e., easy to understand what to expect. He also called me to inform me of extra work done at no charge, as it was covered by my maintenance plan. When I picked the car up, he showed me on the invoice exactly what they had done and asked f I had any questions. I am one happy customer. All of us kept our distance and everyone wore masks. I cannot speak to quality of work--as long as my car runs without any troubles, then the quality is good. More
by Marnie
Employees Worked With
Mr. Kenji Dupuis
May 17, 2020
as expected overall great experience, got the service I wanted done. They gave me recommendations of work that should be done without being pushy. Clean and comfo overall great experience, got the service I wanted done. They gave me recommendations of work that should be done without being pushy. Clean and comfortable waiting area. More
by kingjdk1
Employees Worked With
felipe
May 13, 2020
Michelle is really a good ! Sales we called before heading to Honda to ask questions before buying a car ! And she always have a good ! Response even though we did not know she got promoted as a finan heading to Honda to ask questions before buying a car ! And she always have a good ! Response even though we did not know she got promoted as a financial manager always helping out and that’s why we love to buy our cars in Honda we always recommended her More
by ddperez98
Employees Worked With
Jessica
