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Concord Honda

Concord, CA

4.7
688 Reviews
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1461 Concord Ave

Concord, CA

94520

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Showing 688 reviews

September 04, 2020

Very easy process buying a car at Concord Honda! Prab let me know when the car I wanted was available and I went that same day to buy it. More

by cbj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Prab
Sep 10, 2020 -

Concord Honda responded

Hi Cbj! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 01, 2020

I took my car in for a maintenance appt and was helped by Kenji. He was very friendly and professional. He even went the extra mile and had my very dirty car washed before he returned it to me. I will be ask More

by rgillespie27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenji Dupuis
Sep 02, 2020 -

Concord Honda responded

Rgillespie27, we are so happy to read such a great review about Concord Honda! We do hope we can be of assistance in the future. Take care!

September 01, 2020

I got a lot of vague answers to my questions, which wasn’t very helpful… And the service, which was just an oil change and tire rotation took an hour and a half… My service agent told me that the reaso More

by Jeremyt1117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kenji Dupuis
Sep 04, 2020 -

Concord Honda responded

Hi Jeremyt1117, we regret to hear that you are displeased with your recent experience with us. We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please call us at (855) 679-6829 so we can work towards a solution. Thank you and have a great day.

August 29, 2020

Each visit I was hit with upsale service.Selling car Each visit I was hit with upsale service. Selling car and not buying a Honda as dealer's repair prices are not in line with other repair shops. More

by kenvee9040
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason
Sep 02, 2020 -

Concord Honda responded

Hi Kenvee9040, we regret to hear that you are displeased with your recent experience with us. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (855) 679-6829 so we can work towards a resolution. We look forward to hearing from you.

August 25, 2020

I have bought my Honda's from them for 7 years now. Always good service and polite. Repairs and service prices are reasonable and fair More

by SicilianSam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A.J.
Aug 26, 2020 -

Concord Honda responded

Hi Siciliansam, thank you so much for your positive comments about Concord Honda! We hope to be of service to you again in the future. Best wishes, Concord Honda

August 23, 2020

I was actually going to go with the 2020 Honda Civic, but the accord with a great upgrade for us. No down payment, monthly payment worked with my budget. And I’m absolutely loving this car. More

by magletner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Edwaldo
Aug 26, 2020 -

Concord Honda responded

Magletner, thank you for your kind review; we are happy to pass along your comments to the team here at Concord Honda! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 21, 2020

Wife dropped off car for A01 service. They attempted to perform other maintenance items that were not needed, including cabin air filter and pollen filter. Oil change and tire rotation for $130 is pretty s More

by Robin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sandra
Aug 26, 2020 -

Concord Honda responded

Robin, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (855) 679-6829.

August 19, 2020

Karim and Chris B. were amazing!! So glad I was able to upgrade my 2016 Kia Forte to a brand new 2020 Honda Accord Hybrid EX! The process wasn’t filled with any pressure, and they made everything go very s More

by Jenna.ahodges
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karim, Chris B.
Aug 24, 2020 -

Concord Honda responded

Hi Jenna.ahodges, we are very happy to have provided you with such a positive experience!

August 17, 2020

Wasif was fast and efficient and even washed my car! I went in for a routine oil change. I feel $70+ is a lot for such a small service. More

by salsakiwi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wasif
Aug 24, 2020 -

Concord Honda responded

Hi Salsakiwi, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

August 10, 2020

Excellent Customer Svc Sandra was great even though it was so buy at 8:40 ama. She was pleasant and added a car wash for my 3 hr wait which was not her fault. More

by selrene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra
Aug 12, 2020 -

Concord Honda responded

Selrene, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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