Concord Honda
Concord, CA
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I took my car in for a maintenance appt and was helped by Kenji. He was very friendly and professional. He even went the extra mile and had my very dirty car washed before he returned it to me. I will be ask Kenji. He was very friendly and professional. He even went the extra mile and had my very dirty car washed before he returned it to me. I will be asking for him for future appts. More
I got a lot of vague answers to my questions, which wasn’t very helpful… And the service, which was just an oil change and tire rotation took an hour and a half… My service agent told me that the reaso wasn’t very helpful… And the service, which was just an oil change and tire rotation took an hour and a half… My service agent told me that the reason everything took so long is because he was busy processing paperwork… Not sure what that has to do with me… Maybe I’ll try a different dealership service department next time More
Each visit I was hit with upsale service.Selling car Each visit I was hit with upsale service. Selling car and not buying a Honda as dealer's repair prices are not in line with other repair shops. Each visit I was hit with upsale service. Selling car and not buying a Honda as dealer's repair prices are not in line with other repair shops. More
I was actually going to go with the 2020 Honda Civic, but the accord with a great upgrade for us. No down payment, monthly payment worked with my budget. And I’m absolutely loving this car. the accord with a great upgrade for us. No down payment, monthly payment worked with my budget. And I’m absolutely loving this car. More
Wife dropped off car for A01 service. They attempted to perform other maintenance items that were not needed, including cabin air filter and pollen filter. Oil change and tire rotation for $130 is pretty s perform other maintenance items that were not needed, including cabin air filter and pollen filter. Oil change and tire rotation for $130 is pretty steep. They wanted $280 total including the filter changes. I had to call them and tell them to just do what the maintenance minder said to do. More
Karim and Chris B. were amazing!! So glad I was able to upgrade my 2016 Kia Forte to a brand new 2020 Honda Accord Hybrid EX! The process wasn’t filled with any pressure, and they made everything go very s upgrade my 2016 Kia Forte to a brand new 2020 Honda Accord Hybrid EX! The process wasn’t filled with any pressure, and they made everything go very smoothly. More
Excellent Customer Svc Sandra was great even though it was so buy at 8:40 ama. She was pleasant and added a car wash for my 3 hr wait which was not her fault. Sandra was great even though it was so buy at 8:40 ama. She was pleasant and added a car wash for my 3 hr wait which was not her fault. More