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Concord Honda
Concord, CA
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Great service! My car battery died (second time in a month) and Sergio went above and beyond to quickly help with my car battery issue even though I also did not have an appointment and had a young todd month) and Sergio went above and beyond to quickly help with my car battery issue even though I also did not have an appointment and had a young toddler with me. He explained everything thoroughly and I truly felt like a valued customer. While the situation was stressful, I am happy with my experience with this dealership and prompt, professional, and extremely courteous service. More
Great service!! Felipe M. Was amazing !! I appreciate him checking in a d letting me k ow what was going on and how much longer I would be waiting . checking in a d letting me k ow what was going on and how much longer I would be waiting . More
The service was great. Jenny was helpful and friendly. She explained everything before the service and after. The one thing I did NOT like were the chairs in the waiting room. When one was available it She explained everything before the service and after. The one thing I did NOT like were the chairs in the waiting room. When one was available it was VERY uncomfortable for me. More
Excellent service staff. Try their best for help in very kind and polite way. My last service experience 1,5 years ago was not good but this time everything was perfect. kind and polite way. My last service experience 1,5 years ago was not good but this time everything was perfect. More
Super great experience, the staff was friendly and helpful. Especially Leo was very patient and kind , Just like family, the financial accountant also did good job! helpful. Especially Leo was very patient and kind , Just like family, the financial accountant also did good job! More
Very warm welcome from the receptionist named Evelyn, the Sales staff named Annamarie and from Finance named Michelle. These three nice ladies made our buying experience superb and really enjoyable. Annamari Sales staff named Annamarie and from Finance named Michelle. These three nice ladies made our buying experience superb and really enjoyable. Annamarie assisted us all the way and Michelle was very thorough in helping us understand the financial details. Evelyn is very courteous and respectful. More
Service department employee, Sandra, was excellent handling my appointment from start to finish. She thoroughly explained cost with my special deal and a service suggestion that arose in a clear and c handling my appointment from start to finish. She thoroughly explained cost with my special deal and a service suggestion that arose in a clear and concise manner when vehicle was being checked out. Recommend to others relying on dealer for servicing. More
They went above and beyond expectations! Excellent customer service!! Fun and outgoing staff. Would love to be back for some more one day!Thank you!!! customer service!! Fun and outgoing staff. Would love to be back for some more one day!Thank you!!! More
I had and excellent experience buying my new Honda Crv at Concord Honda. Sales person Jose was very helpful and knowledgeable. I got exactly what I wanted for the budget I had in mind. I would at Concord Honda. Sales person Jose was very helpful and knowledgeable. I got exactly what I wanted for the budget I had in mind. I would highly recommend Concord Honda! More
We moved here recently, so this was our first time coming in for regular maintenance. The staff was friendly and accommodating. Had the opportunity to work with Jenny, who was professional and knowledgeable. in for regular maintenance. The staff was friendly and accommodating. Had the opportunity to work with Jenny, who was professional and knowledgeable. She recommended additional work on our vehicle, but we didn’t feel pressured in getting them completed, which we appreciated. We definitely recommend this location. Thank you Jenny and the staff for taking care of of us! More