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Concord Honda
Concord, CA
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Felt pressured to make the purchase right on the spot without having our financing for the vehicle in place (we did want to purchase this particular vehicle, but not right at that moment). We were at the without having our financing for the vehicle in place (we did want to purchase this particular vehicle, but not right at that moment). We were at the dealership way to long (over 3 hours) waiting for them to complete all of the paperwork. As we were about to drive off the dealer lot, we we told that the car needed gas, as it was nearly on empty (we believed that while we were waiting for over 3 hours, someone from the dealership should have put some fuel in the vehicle as a courtesy to us for purchasing the vehicle). Then after we had worked out the financing through our credit union CUDL program), we received a call from the dealership telling us that they our financing had now been sent to another financing company that was not our credit union. This will now force us to go back to the dealership and re-write our financing contract, which is a huge inconvenience, as this particular dealership is nearly 2 hours from our home. Overall, we like our new/used vehicle, but the actual purchasing experience was not good. More
Everyone at concord Honda works very hard to ensure you are very satisfied when you drive off with your new car. Mike Gallardo is probably the best, fairest , hard worker, and honest sale person I have eve are very satisfied when you drive off with your new car. Mike Gallardo is probably the best, fairest , hard worker, and honest sale person I have ever dealt with. He is top notch in my books. We just bought our 3 rd Honda from him. Thank you Mike! You’re the best! More
Tisacado at Concord Honda was excellent at helping me, He was very professional and knowledgable and I bought a car the day of visiting. Overall, service was excellent and I love my new Civic. was very professional and knowledgable and I bought a car the day of visiting. Overall, service was excellent and I love my new Civic. More
We could not be happier with our car buying experience at Concord Honda. The car we wanted was available. Prab our salesman was courteous, informative and efficient. Everything else went smoothly. I highl Concord Honda. The car we wanted was available. Prab our salesman was courteous, informative and efficient. Everything else went smoothly. I highly recommend this dealership. This is our 7th Honda purchase in our lifetime. More
Good experience. The sales staff and management were professional and helpful. My hat is off to Prabesh Guravin who was extremely professional, none pushy, and help The sales staff and management were professional and helpful. My hat is off to Prabesh Guravin who was extremely professional, none pushy, and helpful in my decision making. More