Concord Honda

Annamarie is awesome! ! Buying a new car is a huge investment. She made the sale proceed smooth and trouble free. She answered all our questions honestly and professionally ! Buying a new car is a huge investment. She made the sale proceed smooth and trouble free. She answered all our questions honestly and professionally. If she did not earn a 2k dollar commission on this sale, she deserves one. I have always been treated great at Concord Honda. Thank you for a great buying experience More

Do not use this place. I took my car in because I felt something was off. I wanted them to check it and let me know what they thought it might be. They said they could only I took my car in because I felt something was off. I wanted them to check it and let me know what they thought it might be. They said they could only do so much based on the info I had provided.They could do a diagnostic check and they could drive it to get maybe get some information. After that they provided me with a provided me with a list of preventive maintenance services totaling 3000.00. They did not give me any idea what might be wrong with my car or how they could fix it. I suggested it might be the transmission. They did change the fluid for close to 500.00 and they did do a diagnostic for 190.00 but not on a computer. When I asked to speak to a manager they said I could email him but not talk to him. They did provide his email address. And when I tried to pay with a check I was told they do not accept personal checks any longer. STAY AWAY FROM THIS PLACE. They are dishonest and unprofessional. More

Went in for an oil change, they said rotate tires too. They destroyed my car! Suspension & struts completely broken, cruise control not working, engine was bogging out, you get whiplash when braking. El They destroyed my car! Suspension & struts completely broken, cruise control not working, engine was bogging out, you get whiplash when braking. El Cerrito Honda already fixed the engine and brakes which now squeak and were ground down due to their adjustments, My back end slides out when cornering or going over the slightest imperfection on the road. Started a claim with Honda Corporate/ they suck! Also a claim with the BAR. Paint out of pocket for a real car while El Cerrito Honda is working on the car. A service tech from Concord Honda told me they run contract mechanics. NEVER TAKE YOUR CAR TO CONCORD HONDA! Joy N. & Vic V. More

Very friendly and good salesman definitely we will gave him a high rate . Thank you him a high rate . Thank you More

among sales department Maria, the lady who sold the car and her lady manager were professional and courteous. The male middle manager was not professional, and his brief interface left impression that he and her lady manager were professional and courteous. The male middle manager was not professional, and his brief interface left impression that he did not care about customer and was shifty. Account manager was professional and caring. I gave four stars for four professionals and for the middle manager took away one star More

Amazing service! ! Will definitely refer and come back again. Really nice staff and helpful and pleasant ! Will definitely refer and come back again. Really nice staff and helpful and pleasant More

Annamarie is amazing! I walked in needing a new car for work and walkout with a brand new 2022 car! She is very understanding and sweet and I highly recommend her. She ma I walked in needing a new car for work and walkout with a brand new 2022 car! She is very understanding and sweet and I highly recommend her. She made the process quick and easy felt like I was in and out of there! Give this woman a raise cause she deserves it and trust that I will be coming back to see her cause my mom needs a car and I know a few other people I will be sending her way! More

After purchase I saw tire sidewalls all had cracks. This is a safety issue. Called to report it to dealership and they did not care and blew me off, insisting it passed safety inspection. Also found th This is a safety issue. Called to report it to dealership and they did not care and blew me off, insisting it passed safety inspection. Also found the wiper blades are ripped to shreds. Purchased during the summer so did not notice it on day of purchase. Awful customer service! More

The best experience I’ve had at a dealership. The staff was very friendly and helpful. The staff was very friendly and helpful. More

Manny Malhi & Mike Gallardo helped us and did a great job Very Friendly and the Customer service was Great Honestly if it wasn’t for all the questions he answered for us we would of went somewhere else Very Very Friendly and the Customer service was Great Honestly if it wasn’t for all the questions he answered for us we would of went somewhere else Very thorough and Helpful We will come back when we are looking to get a car for our Daughter Hands down best customer service we’ve had at a dealership More