Concord Honda

I purchased a 2022 Honda Civic EX and not have been happier throughout the purchasing process. This was my first vehicle purchase and it was surprisingly easy and simple, largely due to the Honda staff happier throughout the purchasing process. This was my first vehicle purchase and it was surprisingly easy and simple, largely due to the Honda staff. It was very streamlined. The staff was attentive, responsive, and informative. More

Worst experience I have ever had buying a car check engine light came on next day and warranty company claims the dealership sold me the truck with problems already knowing but still sold it to me engine light came on next day and warranty company claims the dealership sold me the truck with problems already knowing but still sold it to me More

The staff was very friendly and knowledgeable. They asked important questions and we worked together to get the answers. They were very very friendly and helpful They asked important questions and we worked together to get the answers. They were very very friendly and helpful More

They were knowledgeable, capable of solving problems if needed, friendly and very concerned that I as a customer was given all information in a very friendly manner. needed, friendly and very concerned that I as a customer was given all information in a very friendly manner. More

Annamarie is awesome! ! Buying a new car is a huge investment. She made the sale proceed smooth and trouble free. She answered all our questions honestly and professionally ! Buying a new car is a huge investment. She made the sale proceed smooth and trouble free. She answered all our questions honestly and professionally. If she did not earn a 2k dollar commission on this sale, she deserves one. I have always been treated great at Concord Honda. Thank you for a great buying experience More

Do not use this place. I took my car in because I felt something was off. I wanted them to check it and let me know what they thought it might be. They said they could only I took my car in because I felt something was off. I wanted them to check it and let me know what they thought it might be. They said they could only do so much based on the info I had provided.They could do a diagnostic check and they could drive it to get maybe get some information. After that they provided me with a provided me with a list of preventive maintenance services totaling 3000.00. They did not give me any idea what might be wrong with my car or how they could fix it. I suggested it might be the transmission. They did change the fluid for close to 500.00 and they did do a diagnostic for 190.00 but not on a computer. When I asked to speak to a manager they said I could email him but not talk to him. They did provide his email address. And when I tried to pay with a check I was told they do not accept personal checks any longer. STAY AWAY FROM THIS PLACE. They are dishonest and unprofessional. More

Went in for an oil change, they said rotate tires too. They destroyed my car! Suspension & struts completely broken, cruise control not working, engine was bogging out, you get whiplash when braking. El They destroyed my car! Suspension & struts completely broken, cruise control not working, engine was bogging out, you get whiplash when braking. El Cerrito Honda already fixed the engine and brakes which now squeak and were ground down due to their adjustments, My back end slides out when cornering or going over the slightest imperfection on the road. Started a claim with Honda Corporate/ they suck! Also a claim with the BAR. Paint out of pocket for a real car while El Cerrito Honda is working on the car. A service tech from Concord Honda told me they run contract mechanics. NEVER TAKE YOUR CAR TO CONCORD HONDA! Joy N. & Vic V. More

Very friendly and good salesman definitely we will gave him a high rate . Thank you him a high rate . Thank you More

among sales department Maria, the lady who sold the car and her lady manager were professional and courteous. The male middle manager was not professional, and his brief interface left impression that he and her lady manager were professional and courteous. The male middle manager was not professional, and his brief interface left impression that he did not care about customer and was shifty. Account manager was professional and caring. I gave four stars for four professionals and for the middle manager took away one star More

Amazing service! ! Will definitely refer and come back again. Really nice staff and helpful and pleasant ! Will definitely refer and come back again. Really nice staff and helpful and pleasant More