Concord Honda
Concord, CA
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Absolutely the worst experience ever. Carolina the sales person wasn't professional and didn't know anything about the car that she was presenting to us. Carolina the sales person wasn't professional and didn't know anything about the car that she was presenting to us. More
I bought my 2017 Civic Hatchback at Concord Honda. The paint began peeling last April so I brought it to their service department. I was told by the service advisor, Jourdan Gregory, that I needed to The paint began peeling last April so I brought it to their service department. I was told by the service advisor, Jourdan Gregory, that I needed to get an estimate from their body shop. I did, the estimate was $3,750. She told me that Honda Corporate would need to decide if it was covered. Two weeks later she told me that she had to talk to her manager about when to bring my car in for the service. He was in a meeting and she would catch him after and call me back that afternoon. I never heard from her or anyone from Concord Honda service again, despite leaving many voicemails, emails, and chatting with their online chat person a couple of times, who assured me it would be taken care of. More
Prav was very helpful and understanding. Michelle helped us with the financing. Both are knowledgeable, and overall it was a great experience. Michelle helped us with the financing. Both are knowledgeable, and overall it was a great experience. More
I recently purchased a car from Concord Honda and I must say it was a wonderful experience, thanks in large part to Carolina, the salesperson who assisted me. Carolina was incredibly friendly, patient, and say it was a wonderful experience, thanks in large part to Carolina, the salesperson who assisted me. Carolina was incredibly friendly, patient, and knowledgeable, and she made the car buying process stress-free and enjoyable. From the moment I walked into the dealership, Carolina greeted me with a warm welcome and made me feel like a valued customer. She took the time to understand my needs and preferences and provided me with a range of options that fit my budget. She was always available to answer any questions I had and made sure that I was comfortable with my decision. The financing process was also smooth and efficient, thanks to Manny’s help. He was transparent about all the costs and fees involved, and he helped me secure a great financing option that fit my budget and needs. More