Concord Honda

The staff is extremely friendly and efficient! Prebesh is an asset to Honda and your dealership. Prebesh is an asset to Honda and your dealership. More

Salesman was professional and ver helpful. Gave us a lot of options and we are happy with our choice. Gave us a lot of options and we are happy with our choice. More

Terrible customer service! I tried to contact them multiple times. I was told they would call me back at least twice. I didn't get a call back until after the car was sold! I tried to contact them multiple times. I was told they would call me back at least twice. I didn't get a call back until after the car was sold! More

To clarify: I bought the car, but that was because of the car itself and sheer necessity, NOT due to the salesmanship of the dealer, or the quality of the experience. I scheduled a test drive for a used car itself and sheer necessity, NOT due to the salesmanship of the dealer, or the quality of the experience. I scheduled a test drive for a used car. Upon arriving on Thursday (7.27), we were greeted by Ali Maloky-- the designated salesman. TL;DR: - We were never invited inside while my family waited in the sun. - Ali quickly left after every question, forcing us to constantly ask for him to return. - When he did return for a question, he seemed bothered to have to communicate. - Ali tried to get us to sign the paperwork reviewing the condition of the car before we got a chance to inspect it-- as we asked to do. - Ali made a condescending comment when we tried to discuss some of the services to be done for the car (as it has smudges and scratches that could potentially be -- and were-- buffed out). Quote: "Clearly this is your first time buying a car." - Claimed the dealership could do NOTHING for the car-- which he quickly contradicted by servicing some marks, discoloration, and scratches. - We asked for an alternative salesman and were forced to continue working with him. Overall, the entire time it felt like he didn't want to deal with us and was very unwelcoming. I would not come here again to purchase a car, nor would I recommend it if you are in the market. More

Excellent experience. Our sales rep Leo Hawkins was knowledgeable and professional. He went above and beyond to get the car we wanted. Our sales rep Leo Hawkins was knowledgeable and professional. He went above and beyond to get the car we wanted. More

We w knew we would be in good hands the moment we arrived looking to purchase or lease a new vehicle. We had spoken to our sales representative, Ally, previously and knew we were at the right place arrived looking to purchase or lease a new vehicle. We had spoken to our sales representative, Ally, previously and knew we were at the right place with the right representative. More

Customer satisfaction is below average! The salesman wasn’t courteous regarding the cleanliness of the brand new vehicle I bought… saying that your dealership doesn’t have professional clea The salesman wasn’t courteous regarding the cleanliness of the brand new vehicle I bought… saying that your dealership doesn’t have professional cleaners… I expressed my concern and the response I got was not what I expected as as a person who just bought a brand new vehicle! And i was not offered any complementary free car wash or anything at any value of being a satisfied Honda car buyer! This would be my last time I will go to concord Honda dealership! More

The folks at Concord Honda were very courteous and efficient and the entire transaction went very smoothly. efficient and the entire transaction went very smoothly. More

Bought my first NEW Honda back in 2007 (Ridgeline), Got 340K out of it before it gave it up. So I went back to Concord Honda. Felt comfortable to work with them. 340K out of it before it gave it up. So I went back to Concord Honda. Felt comfortable to work with them. More

We had a great experience with the help of Prab. Left with a brand new civic touring. Left with a brand new civic touring. More