Back

Concord Honda

Concord, CA

4.7
686 Reviews
Contact Dealership

1461 Concord Ave

Concord, CA

94520

Directions

By Type

Showing 686 reviews

July 13, 2023

Customer satisfaction is below average! The salesman wasn’t courteous regarding the cleanliness of the brand new vehicle I bought… saying that your dealership doesn’t have professional clea More

by dp43rock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike
Jul 20, 2023 -

Concord Honda responded

We appreciate your honest feedback, as we are always looking for ways to improve. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

July 05, 2023

The folks at Concord Honda were very courteous and efficient and the entire transaction went very smoothly. More

by Hope
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Prabh, Malhi
Jul 05, 2023 -

Hope responded

I had a good experience purchasing a new CRV this year at Concord Honda!

July 05, 2023

Bought my first NEW Honda back in 2007 (Ridgeline), Got 340K out of it before it gave it up. So I went back to Concord Honda. Felt comfortable to work with them. More

by carl
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anna Marie??
Jul 07, 2023 -

Concord Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 03, 2023

We had a great experience with the help of Prab. Left with a brand new civic touring. More

by hector14auto
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Prab
Jul 06, 2023 -

Concord Honda responded

Hi there, thank you so much for taking the time to leave a review for us. We're thrilled we could meet your expectations! We look forward to assisting you in the future, and hope you have an excellent day!

July 03, 2023

Nice selection of cars, We were looking for a Civic Sport. Ali was very knowledgeable and provided great customer service. More

by Cheng
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Maloky
Jul 05, 2023 -

Concord Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 03, 2023

Absolutely the worst experience ever. Carolina the sales person wasn't professional and didn't know anything about the car that she was presenting to us. More

by L
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Carolina
Jul 07, 2023 -

Concord Honda responded

Hi, we regret to hear that you are displeased with your recent experience with us. We hope you will give us another chance. Please call us at (855) 679-6829 so we can work towards a solution. Thank you and have a great day.

June 30, 2023

I bought my 2017 Civic Hatchback at Concord Honda. The paint began peeling last April so I brought it to their service department. I was told by the service advisor, Jourdan Gregory, that I needed to More

by Frank
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Gregory, Jourdan
Jul 06, 2023 -

Concord Honda responded

Frank, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. If you are willing to give us another chance, please reach out to us at (855) 679-6829 to speak to our manager directly.

Jul 11, 2023 -

Frank responded

Unfortunately, it is too little, too late. The car has been repaired by a body repair shop that I picked. They gave me a deal and did a great job!

June 29, 2023

Fantastic atender, very good fast personality show confortable , good explains. Translator. Cordially razonable help friendly More

by Juancarra1103@car
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jose Perez
Jul 03, 2023 -

Concord Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 27, 2023

2nd car I bought here in less than 3years. awesome dealership I love this dealership because they are very honest about price More

by johnnysilva49
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Annamarie nweke and Marianna
Jun 30, 2023 -

Concord Honda responded

We appreciate your positive review about your recent experience with us! We're looking forward to your next visit with us!

June 22, 2023

I decided to buy my leased vehicle. It was quite complicated due to the situation, but the sales clerk made it simple and to the point. More

by TRTW
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
AnnaMarie
Jun 24, 2023 -

Concord Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

...
16
...