Concord Honda
Concord, CA
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Had I had the option, I would have chosen another dealership to work with, but we were purchasing a used vehicle. Our salesman Tommy was friendly, but finance was unprofessional and either inexperien dealership to work with, but we were purchasing a used vehicle. Our salesman Tommy was friendly, but finance was unprofessional and either inexperienced or just incompetent. Make sure all your paperwork is signed before you leave, because they will make their mistake your problem. Our purchased vehicle was also 10 miles to empty after I was assured it would be gassed up and ready to go. After following an employee to the gas station, they put 10 gallons in the car that has a 34-gallon tank and explained that was all they were authorized to give me. What a nice way to round out the worst purchasing experience I've ever had. If you're purchasing a new Honda, there are plenty others to choose from in the Bay Area. More
This dealership was great. The staff were nice. Everything about buying the car was efficient. Did not feel pressured and terms/numbers were explained. The staff were nice. Everything about buying the car was efficient. Did not feel pressured and terms/numbers were explained. More
We did not feel rushed in any way. They answered all of my questions and were willing to adjust their price sheet as we discussed options. Overall a veryfriendly and nice transaction. They answered all of my questions and were willing to adjust their price sheet as we discussed options. Overall a veryfriendly and nice transaction. More
We were dreading going through this process because of previous experiences with other dealers. This ended up being the best experience we have ever had at a car dealership. We were very impressed with o previous experiences with other dealers. This ended up being the best experience we have ever had at a car dealership. We were very impressed with our salesman, manager and the finance manager. No surprises, just straight forward and we will definitely be back and tell our friends. A special thank you to our Sales Consultant Tommy Carter, our Finance Manager Adriana Hernandez and Dealer Representative/Manager Prabhjot Malhi. Gordon and Denise Shelton More
I was pleased with the service except that Honda was offering $500.00 for veterans. the clause is it has to be within the last two years. So it seems like it not for the people that actually went to ser offering $500.00 for veterans. the clause is it has to be within the last two years. So it seems like it not for the people that actually went to serve there country, like Korean, Viet Nam, Iran/Iraq or WW2. It just seems like they ready don't care about veterans. It's not that the $500 is going to break me or Honda cause I bought the Honda Ridgeline. Its just sticking in my craw. More
It would have been NICE to drive out of the dealer ship on a FULL TANK OF GAS!!! To make it RiGHT as a THANK YOU FOR PURCHASING a vehicle from us, we will send you home on a FULL tank of gas. Not to where on a FULL TANK OF GAS!!! To make it RiGHT as a THANK YOU FOR PURCHASING a vehicle from us, we will send you home on a FULL tank of gas. Not to where we have to fill up in the dark, and pouring down rain More
Great experience, Monir was super patient and helpful during the entire process. Everyone was pleasant working at Honda was pleasant to work with. The financing was better than expected. We would definit during the entire process. Everyone was pleasant working at Honda was pleasant to work with. The financing was better than expected. We would definitely recommend Concord Honda. More