Concord Honda
Concord, CA
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The dealership and my salesman, Ali are exceptional! I am an out of state customer and we were able to get the transaction done quickly and easily! I highly recommend going to this dealership and see Al I am an out of state customer and we were able to get the transaction done quickly and easily! I highly recommend going to this dealership and see Ali for great service and outcomes ! More
I walked into the Concord Honda Center unannounced (without a prior appointment) with my broken car. All the service techs were busy and I was not sure who to approach for help. And then this young ge (without a prior appointment) with my broken car. All the service techs were busy and I was not sure who to approach for help. And then this young gentleman Cavon approached me and asked if I had an appointment. I explained to him my issue. Immediately, he got going on my car. Unfortunately, I was told that the car required fixes to the tune of $15K. I was shocked and confused. But after taking a deep breath, i spoke to my wife and we decided to buy a new car. Cavon introduced me to Carolina who provided excellent service, was very friendly and patiently answered all our queries. Keep the good work. More
Excellent service, and transparent pricing. Made sure to help us get the most of our financial incentives, and helped me purchase my dream car. Jim helped us get through the paperwork, took us Made sure to help us get the most of our financial incentives, and helped me purchase my dream car. Jim helped us get through the paperwork, took us on an informative test drive, and made sure I understood the full capabilities of the onboard tech. More
I was helped by tommy. Friendly, patient and answered all my questions. Always made sure everyone was on the same page moving forward. Friendly, patient and answered all my questions. Always made sure everyone was on the same page moving forward. More
They did not honor the Costco pricing I was quoted on the phone. When I arrived at the dealership I was told there were about $1000 of useless dealer add ons, like $250 lug nut locks. They wouldn't even remo phone. When I arrived at the dealership I was told there were about $1000 of useless dealer add ons, like $250 lug nut locks. They wouldn't even remove the wildly overpriced lug nut locks because they were "already installed". Last time I checked lug nuts were designed to be removed. After much negotiation they reduced the extra charges by about half. I bought the car because I needed to, but I felt like they were dishonest. The person that quoted me the price apologized that they made a mistake not including the add ons an had the nerve to say they "owned their mistake". Well, they may own it but I paid for it. More