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Concord Chevrolet

Concord, CA

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3 Reviews
Call Dealership (925) 682-6400

1330 Concord Ave

Concord, CA

94520

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Showing 3 reviews

January 31, 2023

I ordered a Bolt EUV online, paid a $2500 downpayment, and scheduled a delivery date. When we arrived the dealership refused to sell the vehicle for the advertised price and then stated that it was reserv More

by dv
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Julian Soto, John Cooper
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Feb 02, 2023 -

Concord Chevrolet responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please, call me personally at (925) 682-6400 Matt Bassett, General Manager

Feb 07, 2023 -

dv responded

I wrote you on 01/23/2023 but haven't got any response to my email. I contacted GM customer support, but they couldn't contact you either. Just check your inbox or ask John Cooper about the issue. It's been a month already. No car, no refund, no response from the management, no help, even no apologies. Update 02/09: got the money back to my account.

April 17, 2022

I didn’t buy a car from them, but they were very communicative about the vehicle. When the vehicle sold, they were quick to let me know. More

by Ryan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Woman
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Apr 19, 2022 -

Concord Chevrolet responded

Thank you for your wonderful feedback! Sincerely, (925) 682-6400 | Matt Bassett | General Manager

September 24, 2019

Misleading selling practice Un compétant salesman, not knowledgeable about the cars is selling, misleading us about the real price of the car, always including the out the door p More

by ndiaco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Justin
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