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Competition Subaru of Smithtown

St James, NY

4.9
577 Reviews

601 Middle Country Rd

St James, NY

11780

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Showing 577 reviews

March 22, 2014

Our sales person was extremely thorough!! He did not leave out any details from the beginning of the process till the moment I drove off. He listened to our concerns and responded to all our questions. More

by bobmatch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Barkan
March 17, 2014

I was quite impressed with Competition Subaru. Whether you sent an email or left a voice mail, someone "always" got back to me. Any questions or concerns I had were handled in a timely and professional More

by mtgrimaldi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina, Jeff Barkan
March 12, 2014

They sent me in writing the price for the exact vehicle with the exact options and then when I went to lease it, they increased the price $65 per month. More

by Ned75
Friendliness
Recommend Dealer
No
Employees Worked With
Jeff Barkan, Lisa Sessa
Mar 31, 2014 -

Competition Subaru of Smithtown responded

THIS CLIENT WAS INVITED TO CONTACT OUR DEALERSHIP MANAGEMENT TO DISCUSS THEIR ISSUE, AND THEY HAVE NOT RESPONDED TO OUR INVITATIONS. WE HAVE EVERY INTENTION TO TRY AND RESOLVE ANY ISSUE A CLIENT HAS, BUT, UNFORTUNATELY, THIS CLIENT HAS DECIDED NOT TO GIVE US THE OPPORTUNITY TO WORK WITH THEM FOR A RESOLUTION.

Apr 03, 2014 -

Ned75 responded

This dealership lies and then lies again. They sent me pricing IN WRITING and then backed off and said the actual price would be more than $60 per month more. They never tried to correct the problem or do anything to satisfy us. They also showed us a review that compared the Subaru to other SUV's, but they didn't include the NISSAN ROGUE, which is a much better vehicle, handles better and offers more options and costs less. Check it out. The 2014 Rogue is exquisitely designed.

February 12, 2014

Let me just say that Jeff is a pleasure to deal with. He is professional, friendly & makes the buying process very smooth. I drove away in my new WRX and couldn't believe how fast & easy the process was. I More

by dsanatore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Barkan
February 08, 2014

My wife and I purchased an outback from Competition in October after working with Jeff Barkan. He was up front and honest without being at all pushy. Once we made a decision on our vehicle, he worked hard More

by carshopperLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Barkan
January 16, 2014

Made buying a car very, very easy...everything about the experience was very positive! Great salesperson: friendly, believable, unintrusive. In fact, every employee that we encountered were very helpful. More

by fkaeser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Barkan
January 09, 2014

Jeff was top notch... Saw many salesman... Jeff blew the others away... Friendly, funny, honest, wasn't trying to pull one over! If u need a car, Jeff is your man! More

by BarryCostello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Barkan
December 03, 2013

Jeff was by the far the best car salesman I worked with! He did everything he said he would and gave me everything in writing. I got a great price and no fees. James (finance manager) was also great and so More

by Laura816
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Barkan, James Boyton
November 22, 2013

After a lot of research on suvs and many different dealerships later stopped in to competition subaru. Jessica was who I dealt with and after i told her what i wanted she brought a forester up and sho More

by arm1033
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Rosales, James Boyton
November 18, 2013

Excellent overall experience! I would highly recommend this dealership & Jeff Barkan. All my questions were answered & he did a thorough job of going over my new car with me! More

by nursekatie16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Barkan
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