Competition Subaru of Smithtown
St James, NY
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complete satisfaction From the moment we walked in the door, we received pleasant, courteous service. And we would like to say that your receptionist is extremely pleasan From the moment we walked in the door, we received pleasant, courteous service. And we would like to say that your receptionist is extremely pleasant and helpful. Our salesperson, Cathy Kelleher was wonderful. We would recommend her very highly; a pleasure to do business with. More
Delivery experience We ordered a car from the factory. When we took delivery, due to a problem with their gas pump, we only received a half tank of gas. When we noted thi We ordered a car from the factory. When we took delivery, due to a problem with their gas pump, we only received a half tank of gas. When we noted this, Jeff and the service manager Eric were genuinely contrite. Eric gave us a chit for a full tank of gas at our next visit, and also offered a complementary oil change kit. A week later, we got a follow up call to see if all was ok, and if we needed anything. We have has so many negative dealer experiences in the past, it was refreshing to finally experience a professionally run dealership, with truthful and sincere people. More
Thanks Jeff Barkan - Love my Outback! Jeff Barkan is the man you want to see if you are looking for a Subaru. He is very knowledgeable about all of the models. There is no pressure when yo Jeff Barkan is the man you want to see if you are looking for a Subaru. He is very knowledgeable about all of the models. There is no pressure when you are dealing with Jeff. He simply talks to you to find out everything he can about your needs and gently guides you. I don't know of anyone that looks forward to the experience of shopping for a new car. The pressure, the anxiety of not knowing whether the price you got is a good one. With Jeff, there is no pressure. It is like having a conversation with a friend. And, there was absolutely no doubt that we got a great price! He took his time with us, showing us the different models, colors, and features. When it was time to pick up the car, he spent at least an hour showing me the features and operation of the car. He even synced my phone for me! Within a week, I got a phone call asking if I had any questions about the car and how I liked it. Jeff has earned my loyalty and respect. I would certainly buy another car from him when the time comes. More
Competition Subaru is a joy to deal with. In the middle of our stressful lives we were very lucky to find Carol Glass who reccomended Cathy Kelleher as our sales lady. She was incredably pa In the middle of our stressful lives we were very lucky to find Carol Glass who reccomended Cathy Kelleher as our sales lady. She was incredably patient while we test drove 3 diffferent cars and talked through every possible different option! Cathy made sure everything went smoothly from the first moment we met her. She went over every inch of the car with me when we picked it up. She explained each option and showed me how to use it!! I couldn't believe how much time she took with us. She is amazng! All of the employees we dealt with at this dealership made sure they took the time to do their job well. Dina Casparini was the first finantial person we have encountered who treated us as individuals, instead of the next nondescript people she had to deal with. This is my 6th Subaru, but it is the first time i feel that no matter how long i own this car i will always be treated like family. More
Cathy Kelleher is a pro! Cathy was a pleasure to deal with - I will happily recommend her to friends. She fully explained the features of the car , but didn't put any pressure Cathy was a pleasure to deal with - I will happily recommend her to friends. She fully explained the features of the car , but didn't put any pressure on to purchase immediately. More
Excellent sales experience with Jeff Barkan We had an excellent sales experience with Jeff Barkan in purchasing a Competition Subaru Outback. Great expertise re: the car, its options and costs, We had an excellent sales experience with Jeff Barkan in purchasing a Competition Subaru Outback. Great expertise re: the car, its options and costs, and driving tips. He even managed to complete our last-minute sale amid a very busy end-of-month schedule so we could take advantage of the time-limited Costco Auto program savings, even though it required scrounging through end-of-year inventory to get the color & options we wanted. Wholeheartedly recommend. More
Bought two Foresters after 20 years of Toyotas Last week my wife and I bought two 2015 Foresters after 20 years of Rav 4's, Siennas,Camrys,etc.While Toyota makes a good car, I was unhappy with with Last week my wife and I bought two 2015 Foresters after 20 years of Rav 4's, Siennas,Camrys,etc.While Toyota makes a good car, I was unhappy with with their recalls.After much research, the Forester was very appealing{Consumer Reports loves it]We were in no rush, so we customed ordered two of them and got a fair price for our 2012 Rav-4s.Cathy Kelleher did an outstanding job of expediting the deals with her no pressure type approach.She called and e-mailed regularly keeping us up to date.Cathy gives new meaning to the salesperson position.Larry R. More
Cathy Kelleher is the best!!!! This is the 4th Forester we have leased and Cathy has been with us every time. She is a wonderful and helpful person who cares about her customers an This is the 4th Forester we have leased and Cathy has been with us every time. She is a wonderful and helpful person who cares about her customers and their needs. Since both my husband and I are seniors, we appreciate how much help she was to us. It means a lot especially when you are older to have a caring and wonderful person like Cathy. We look forward to many more years dealing with Cathy and we consider her to be part of our family. Sincerely, Martha and John Nolan More
Stress Free Experience Cathy Kelleher was wonderful to work with. She had me test drive the Forester Limited and I was very impressed with it. I look forward to leasing my Cathy Kelleher was wonderful to work with. She had me test drive the Forester Limited and I was very impressed with it. I look forward to leasing my next vehicle with her. Also her manager Lisa Sessa was very helpful as well . This is a very well run dealership. Larry Luftig More
Great Experience Cathy Kelleher was a pleasure to work with. She was honest and addressed all our needs. We used the service and everything was easy. Bob L Cathy Kelleher was a pleasure to work with. She was honest and addressed all our needs. We used the service and everything was easy. Bob L More