Competition Subaru of Smithtown

Terrible Customer Service Truly awful customer service. I've been to this dealership twice; I went once to test drive, and a second time because I was interested in making a p Truly awful customer service. I've been to this dealership twice; I went once to test drive, and a second time because I was interested in making a purchase. The first time I visited the dealership, I went for 2 test drives with Jeff Barkan, who was extremely unfriendly and could not have been less interested in making a sale to me. He did not provide me with any information about the cars I test drove, and he seemed completely annoyed to be dealing with me (I'm assuming this is because I'm in my early 20s and he assumed I have poor credit and/or a low income). The second time I visited the dealership, I spoke with a salesperson whose name I believe was Joe (he does not seem to be included on the dealership's website at this time), and he too acted like he did not want to waste his time speaking with me. Lisa Sessa, another sales employee, came over and explained that if I wasn't happy with the prices I was being shown, we simply would not do a deal. I eventually went to Dan Perkins Subaru in Milford, CT and purchased a 2016 Subaru Forester 2.5i Touring with more options for a better price than Competition Subaru of Smithtown was offering me, and all of the employees I dealt with at Dan Perkins were completely helpful and friendly. I would recommend Dan Perkins Subaru over Competition Subaru to anyone considering purchasing a Subaru, new or used. More

GREAT SERVICE Dealt with Nash Harripersad, was friendly, professional and very helpful with all of my questions! Always a positive experience here. Everyone is so n Dealt with Nash Harripersad, was friendly, professional and very helpful with all of my questions! Always a positive experience here. Everyone is so nice and easy to talk with. They always have or can find an answer to my questions. One of the many many reasons I am glad I switched to Competition Subaru. More

2016 Outback This was the fourth car that we purchased from Competition and we can't say enough about the product. Our Salesman, Jeff Barkan, is the best that you This was the fourth car that we purchased from Competition and we can't say enough about the product. Our Salesman, Jeff Barkan, is the best that you can find anywhere. He's a straight shooter, a listener and he gets the details right the first time. Jeff doesn't forget about you after the sale and he is always available if have questions or need assistance. The deal went down ahead of the anticipated delivery date and we already can't wait to buy our next one from Jeff. More

Best Car Buying Experience Ever! Cathy is AWESOME! Cathy patiently worked with us in reviewing all options available within our budget. She got us the best deal possible on a Subaru Outback. She was pa Cathy patiently worked with us in reviewing all options available within our budget. She got us the best deal possible on a Subaru Outback. She was patient in understanding our needs and got us a great vehicle. We have no hesitation whatsoever in recommending her. More

new outback When researching new cars my wife wanted something that sat higher than her 2003 Bonneville. she wanted all the extras which made some of the cars out When researching new cars my wife wanted something that sat higher than her 2003 Bonneville. she wanted all the extras which made some of the cars out of sight with prices. When we saw the Outback it was just the right size and loaded it was within reach. We found that Costco offered a $200 above invoice deal if you bought through their participating dealer. Jeff at competition Subaru was great he went thru all the options and we test drove a 4 cyl model--it was so quick we didn't even consider the 6cyl model . It took awhile to get the Outback we ordered but it was well worth the wait. Just last week we were parking at an event that was on the grass and my wife said we won't get stuck will we? I said you'll never get stuck--your driving an Outback!! Take a test drive you can see for yourself and I bet you'll love it. Ross & Jean 2015 Outback More

Worst service dept on Long Island I purchased a car from this dealership. The sales dept. is okay, nothing special. The service dept. is truly terrible. Honestly it's a complete nightm I purchased a car from this dealership. The sales dept. is okay, nothing special. The service dept. is truly terrible. Honestly it's a complete nightmare.The techs and service managers are dishonest. There is no customer service when you actually need it. They do horrible work. They may damage your vehicle and deny it. You'll sit there for hours. Please do not take your car here for service. If you choose to buy a car at this dealership then service it somewhere else. Not even an oil change. I'm sincerely trying to warn you. More

Jeff Barkan works miracles Jeff Barkan contacted me towards the end of my lease. I have very specific tastes in cars and Jeff was respectful of that, unlike sales reps at other Jeff Barkan contacted me towards the end of my lease. I have very specific tastes in cars and Jeff was respectful of that, unlike sales reps at other dealers who always tell me no one likes a manual transmission. He had the car I wanted to test drive, a 2015 Forester, ready when I arrived at Competition Subaru. He fully explained the features. And he made it possible for me to drive my new car off the lot. I don't know how he did it. I arrived around three PM, relatively late in the day. But Jeff contacted my insurance agent, got the car registered, prepped and in my hands. He also made it possible for me to put nothing down, paid my first payment for me and lowered my payment! I love my new Subaru and can't thank Jeff enough for making it all happen in such a short time. More

Cathy is AMAZING! This is at least the 4th Subaru I have bought through Cathy! Always a fair deal and great customer service! I would highly recommend her! This is at least the 4th Subaru I have bought through Cathy! Always a fair deal and great customer service! I would highly recommend her! More

I love my Subaru! Shopping for a new car can be daunting. I have never enjoyed the experience because of high pressure, game playing salesmen in the past. I am so tha Shopping for a new car can be daunting. I have never enjoyed the experience because of high pressure, game playing salesmen in the past. I am so thankful that I went to Competition Subaru and worked with Jeff Barkan. Jeff is patient, professional, and knowledgeable. Beyond that, he seems truly interested in taking time to find the right car for you. Upon delivery, Jeff explained every feature of the car clearly and completely before I drove away. He has phoned me twice to be sure I am happy with my purchase. My Legacy is a beautiful, high quality vehicle. If you want a genuinely nice, caring, professional to assist you with a new car without the slick, high pressure nonsense, visit Jeff Barkan! More