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Competition Subaru of Smithtown
St James, NY
583 Reviews
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October 13, 2017
Don't waste your time!!! I contacted Competition Subaru of Smithtown on Fri 10/6 to inquire about a 2016 Subaru Impreza. I received a reply from Erin McGann stating that it wa I contacted Competition Subaru of Smithtown on Fri 10/6 to inquire about a 2016 Subaru Impreza. I received a reply from Erin McGann stating that it was still available & asking when I wanted to see it. I said that Sunday 10/8. She said that works, we're open 11-5. I'd been very sick for days but dragged myself out of bed to my appointment in Smithtown, which was almost 1 hour away from my house. I got there around 1 & went to the desk ,said Erin knew I was coming. The girl seemed to have no record of me & told me Erin wasn't there to ask. She then asked if I had a stock#.I provided her with the info, she went & talked to someone else, came back & said it would be a while since everyone was busy. On our way to sit, a man named Bryan asked if we needed help. We told him about the car we were there to see & he said, pointing to a couple sitting with a salesman : " Oh, I think that's the car they're talking about over there." He went to check & came back & said: "Actually, the car isn't here. It's out for cleaning & won't be back until tomorrow. If you want you can come back then." As we were leaving the dealer I emailed Erin again letting her know what happened, told her I could come back the next day, the 10th, after work but to please confirm with me that the car would be there as it's quite a distance away from me. The morning of the 10th I woke up to a notification from Carol@ Smithtown Subaru that the car I was looking at had gone up in price about $500. I never received a reply from Erin. So, no, I absolutely would not recommend this dealer. I'd say go to Grand Prix Subaru in Hicksville & ask for Andre. He sold me my beautiful Legacy with a simple, no b.s. approach. More
by Legacy Lady
Employees Worked With
Erin McGann
September 02, 2017
Highly recommended! I experienced excellent service at this dealership. The staff was very friendly, honest, and respectful. The place made me feel like I was family and I experienced excellent service at this dealership. The staff was very friendly, honest, and respectful. The place made me feel like I was family and that means a lot! Great job. More
by Byer
Employees Worked With
Norris Capobianco
August 05, 2017
Great experience no gimmicks or surprises Norris Capobianco was a straight shooter and didn't push me into anything I didn't want. He answered all my questions and allowed for a great car bury Norris Capobianco was a straight shooter and didn't push me into anything I didn't want. He answered all my questions and allowed for a great car burying experience. The finance guy (Forget his name) was very nice as well and also didn't surprise me with anything. More
by Justin
Employees Worked With
Norris Capobianco
August 04, 2017
I had an excellent experience at competition Subaru Norris was a super sales person at competition Subaru. He made my buying a car very simple, and he was honest about everything. Nothing in the deal c Norris was a super sales person at competition Subaru. He made my buying a car very simple, and he was honest about everything. Nothing in the deal changed. Thank you Norris More
by Dianek54
Employees Worked With
Norris Capobianco
July 23, 2017
highlight of competition subaru The best part of my experience with Competition Subaru was Vinny Mascardino. After what seemed like insurmountable problems that no one could fix, Vin The best part of my experience with Competition Subaru was Vinny Mascardino. After what seemed like insurmountable problems that no one could fix, Vinny was able to get corrected in a few days. He was courteous, understanding and professional. Thanks again Vinny for all your help More
by danielle
Employees Worked With
Vincent Moscardino
July 23, 2017
2018 Forester, Love it! Norris Capobianco, a no pressure, knowledgeable, helpful, professional sales consultant. He sold me the Forester I wanted for a fair price. "Thank you Norris Capobianco, a no pressure, knowledgeable, helpful, professional sales consultant. He sold me the Forester I wanted for a fair price. "Thank you Norris" for a very easy transaction. Alex A, July 2017 More
by Alex A
Employees Worked With
Vincent Direnzo, Norris Capobianco
June 24, 2017
Awesome Experiance I am so happy I connected with Norris Capobianco. He was able to help me find the car of my dreams and got me a payment that worked with my budget. I I am so happy I connected with Norris Capobianco. He was able to help me find the car of my dreams and got me a payment that worked with my budget. I am also thankful for the business manager that was able to get me a better interest rate. If I am ever shopping for another subaru I will come back here. I will also refer to my friends to this dealership! More
by ssaulon1
Employees Worked With
Norris Capobianco
June 11, 2017
sales, service, and parts From time of sale thru visits to service, this dealership has been as honest, courteous, and accommodating as possible. From general manager, sales ma From time of sale thru visits to service, this dealership has been as honest, courteous, and accommodating as possible. From general manager, sales manager, salesperson, service advisor, technicians, they are all equally dedicated to satisfying their clients. Nice to see teamwork focusing on one goal: keeping customers happy. Would not even think about taking my business elsewhere. Thank you Competition Subaru! More
by Evagoras
Employees Worked With
Mary Cirello - Nick Limoncelli, Vincent Moscardino, Nancy Buzzetta, Jeff Barkan, Lisa Sessa, Don Nelson
June 04, 2017
Crosstrek Lease I am very happy that I got what I was looking for in a very genuine, professional manner. Norris made the experience of a first time lease very easy I am very happy that I got what I was looking for in a very genuine, professional manner. Norris made the experience of a first time lease very easy with no pressure. I'm really happy. More
by Littlewren
Employees Worked With
Norris Capobianco
May 31, 2017
I'm so happy Thank you Norris for all your help and let me test the car more than once. Very professional and sympathetic , I felt very Wellcome evry time I went Thank you Norris for all your help and let me test the car more than once. Very professional and sympathetic , I felt very Wellcome evry time I went to the dealer. . I love the car !!!! Good luck to you and to me ,too ! More
by Escandell ana
Employees Worked With
Norris Capobianco
