Competition Subaru of Smithtown

Great Car Buying Experience Just purchased our second Subaru from Cathy Kelleher at Competion Subaru and had another great experience with no hassle. It is a pleasure to due Just purchased our second Subaru from Cathy Kelleher at Competion Subaru and had another great experience with no hassle. It is a pleasure to due business here. Cathy is always very helpful and honest and actually makes the car buying experience a pleasure. Dina completed our paperwork and the whole experience went very smoothly. Both the Outback and Legacy are solid, safe cars with a great ride and I would highly recommend them. Would definitely purchase here again! More

Calm efficient buying experience After visiting a few of the local dealers I ended up at Competition Subaru of Smithtown. Norris brought a calmness to the buying experience. He laid After visiting a few of the local dealers I ended up at Competition Subaru of Smithtown. Norris brought a calmness to the buying experience. He laid out the details slowly and clearly which meant a lot to me considering this was my first new car. The price was the better than the others, although not by much. I believe he did the best he could do. The icing on the cake with Norris is that he gave me his personal numbers before we even finalized the deal. He answered my questions on his days off. Picking up my car aster signing was breeze and he was super vigilant when my Sirius trial didn't start on its own. I wouldn't have changed anything with this car buying experience. More

A pleasant and expedient car buying experience. My wife was in need of a new vehicle and had her heart set on a Subaru. We went into the showroom on Wednesday, Nov. 1 2017, and were assisted by Sal My wife was in need of a new vehicle and had her heart set on a Subaru. We went into the showroom on Wednesday, Nov. 1 2017, and were assisted by Sales Consultant Jeff Barkan. We explained our needs and he directed us to the Forester. Jeff explained in simple terms the options that were available. He was more than helpful mainly because he didn't try to recommend options we didn't want or need and let the car sell itself. We agreed that we would return on Saturday, Nov 4th to finalize the deal. I have purchased several new cars over the years and thanks to Jeff and Erik, the Business Manager, this was the most stress free and enjoyable buying experience ever. The Service Department gave us a pleasant but unexpected surprise. While we were finalizing the purchase, they installed the remote start that we were given a "We Owe" on. I was expecting to have to return to the dealership at a later date to have it installed but that became unnecessary. Thank you to Jeff, Erik, and the entire staff at Competition Subaru for an outstanding Customer Service experience. More

Easy, no hassle experience I was uptight about going car shopping and was expecting an unpleasant, stressful experience. Instead, Norris very plainly told me exactly what I want I was uptight about going car shopping and was expecting an unpleasant, stressful experience. Instead, Norris very plainly told me exactly what I wanted to know- no games and no pressure. I got a great deal on a car that I’m excited about and I truly couldn’t be happier. This was my first time leasing a car and I wouldn’t hesitate to recommend Norris, absolute pleasure to deal with. Thank you again! More

BEST EXPERIENCE EVER AT A DEALERSHIP ( And, I'm old ) I just bought my 1st Subaru ( Crosstrek ) at Competition Subaru of Smithtown and the service and staff could not have been nicer or more thorough or f I just bought my 1st Subaru ( Crosstrek ) at Competition Subaru of Smithtown and the service and staff could not have been nicer or more thorough or faster. My salesperson, Mr Jeff Barkin, was outstanding and I left with a great price, great car and a great feeling about this dealership. I will be a customer there for life. Thank you Jeff and Competition Subaru of Smithtown. More

knowlegible and helpful having not bought a car in 15 years, i was very nervous about the process.i found that Cathy K was very helpful in exlplaining the every thing about t having not bought a car in 15 years, i was very nervous about the process.i found that Cathy K was very helpful in exlplaining the every thing about the car, the financing, the technology etc.which made me feel very comfortable. she also assured me that she would be available to me for help in any way after the purchase. Nancy H. More

Highly Recommend Competion Subaru of Smithtown! I wanted to purchase an SUV as I did not feel safe in my Elantra in inclement weather. I was going to test drive a Honda CRV and the Subaru Forrester. I wanted to purchase an SUV as I did not feel safe in my Elantra in inclement weather. I was going to test drive a Honda CRV and the Subaru Forrester. I made a visit to competition Subaru in Smithtown. My salesperson Jeff was very pleasant and was eager for me to test drive the Forrester. I LOVED it!!! Jeff showed me a video put out by, I believe AAA (Wasnt made by Subaru, so it was not biased). It showed several SUVs trying to ascend an icy hill. One made it up, and it was the Forrester. I never did test drive the Honda CRV and I purchased my first new vehicle a white Forrester last week . I couldn't be happier! Jeff handled everything quickily and professionally. At time of pick up he sat in the vehicle with me and explained what controls were for and directed me to the manuals. He educated me on the starlink program which I also bought . I was so impressed with my new car and with the pleasant demeanor and efficiency of Jeff, that I sent my son to him and he is buying his first new car, the crosstrek! He also plans on sending his friend to Jeff as he felt he was honest and "a cool guy". More

Professional & honest knowledgeable Trading in for new Forester. Norris Capobianco was friendly, knowledgeable. He made the process painless, no quibbling. He had all the right answers & Trading in for new Forester. Norris Capobianco was friendly, knowledgeable. He made the process painless, no quibbling. He had all the right answers & was very helpful. A pleasure doing business with him. More

Don't waste your time!!! I contacted Competition Subaru of Smithtown on Fri 10/6 to inquire about a 2016 Subaru Impreza. I received a reply from Erin McGann stating that it wa I contacted Competition Subaru of Smithtown on Fri 10/6 to inquire about a 2016 Subaru Impreza. I received a reply from Erin McGann stating that it was still available & asking when I wanted to see it. I said that Sunday 10/8. She said that works, we're open 11-5. I'd been very sick for days but dragged myself out of bed to my appointment in Smithtown, which was almost 1 hour away from my house. I got there around 1 & went to the desk ,said Erin knew I was coming. The girl seemed to have no record of me & told me Erin wasn't there to ask. She then asked if I had a stock#.I provided her with the info, she went & talked to someone else, came back & said it would be a while since everyone was busy. On our way to sit, a man named Bryan asked if we needed help. We told him about the car we were there to see & he said, pointing to a couple sitting with a salesman : " Oh, I think that's the car they're talking about over there." He went to check & came back & said: "Actually, the car isn't here. It's out for cleaning & won't be back until tomorrow. If you want you can come back then." As we were leaving the dealer I emailed Erin again letting her know what happened, told her I could come back the next day, the 10th, after work but to please confirm with me that the car would be there as it's quite a distance away from me. The morning of the 10th I woke up to a notification from Carol@ Smithtown Subaru that the car I was looking at had gone up in price about $500. I never received a reply from Erin. So, no, I absolutely would not recommend this dealer. I'd say go to Grand Prix Subaru in Hicksville & ask for Andre. He sold me my beautiful Legacy with a simple, no b.s. approach. More

Highly recommended! I experienced excellent service at this dealership. The staff was very friendly, honest, and respectful. The place made me feel like I was family and I experienced excellent service at this dealership. The staff was very friendly, honest, and respectful. The place made me feel like I was family and that means a lot! Great job. More