Competition Subaru of Smithtown
St James, NY
Filter Reviews by Keyword
By Type
Showing 583 reviews
Tim McCrum- Subaru Agent My wife and I bought 2 subaru’s From Tim recently. We are very satisfied with his help and candor in the process. He explained things clearly and conc My wife and I bought 2 subaru’s From Tim recently. We are very satisfied with his help and candor in the process. He explained things clearly and concisely. More
Great experience at Competition Subaru. We made an appointment for a Saturday afternoon. The sales floor was packed. We were welcomed at the door and Carol met us almost immediately. She spo We made an appointment for a Saturday afternoon. The sales floor was packed. We were welcomed at the door and Carol met us almost immediately. She spoke to us and then showed us around until our salesperson Bart was done with his other customers. Bart was great! He explained the Subaru mechanics and build. He took us on 2 test drives and then worked with us to choose our vehicle. We met with Dan for the financing. He was very knowledgeable and helpful with setting the final quote and documentation. We also spoke with David a few times through the process. He definitely cared for his customers. More
Getting my ascent The competition Subaru group were very hospitable and courteous they made purchasing my new ascent very pleasant, my salesman Rodney McCabe was very The competition Subaru group were very hospitable and courteous they made purchasing my new ascent very pleasant, my salesman Rodney McCabe was very professional and courteous . I will come here again when it’s time to trade in my ascent More
Completely satisfied with the service I came to the dealership one afternoon. Rodney McCabe immediately pulled the Crosstrek that I wanted to see for me to test drive. He was friendly and I came to the dealership one afternoon. Rodney McCabe immediately pulled the Crosstrek that I wanted to see for me to test drive. He was friendly and very helpful with providing answers to my questions. This cleared any of any lingering hesitation. The time it took to complete the transaction was very fast compared to my previous experiences. Rodney’s service was excellent! More
Thank You Jeffrey! I used to think I'd rather get my teeth drilled than shop for a car... and then I spoke to Jeffrey. He was so knowledgable, professional and patient. I used to think I'd rather get my teeth drilled than shop for a car... and then I spoke to Jeffrey. He was so knowledgable, professional and patient. He made it so easy to ask questions and explain the answers to us. He never rushed us to make a decision and allowed us time to talk alone. He is a very kind and understanding person. Thank You Jeffrey- we love our Subaru Forrester! More
Maintenance Nice friendly service, quick with a comfortable wait. Easy to make appt on line. Don’t pressure you to do unnnecaessary repairs. Very user friendly Nice friendly service, quick with a comfortable wait. Easy to make appt on line. Don’t pressure you to do unnnecaessary repairs. Very user friendly More
Friendly staff I recently brought my vehicle in for the NYS inspection. A gentleman by the name Avinash Harripersa was my service advisor. I always wait and he advis I recently brought my vehicle in for the NYS inspection. A gentleman by the name Avinash Harripersa was my service advisor. I always wait and he advised it would take about half an hour once the technician started working. In roughly an hour I was paying the cashier and leaving. More
Bought a new Subaru Outback 2018 I bought a new Subaru Outback 2018 in late June. I went through with Joe, salesperson, who help me a lot. He is very well listening and understanding I bought a new Subaru Outback 2018 in late June. I went through with Joe, salesperson, who help me a lot. He is very well listening and understanding what I am looking for. Thanks Joe!! More
Timely, efficient. Great experience from start to finish, had possession of car in two days! Tim McCrumm was great to work with and the overall services provided from a Great experience from start to finish, had possession of car in two days! Tim McCrumm was great to work with and the overall services provided from all was professional and timely, the after service also went well when I returned vehicle for paint and upholstery protection, provided with a loaner vehicle and the car was ready when promised. Thank you Tim and all the staff involved in this process. Ian T Rowan More
Great Customer Service! The level of customer service given us by Bart Mandaro and Dan Archer was exemplary. Their knowledge of their product and their ability to put custome The level of customer service given us by Bart Mandaro and Dan Archer was exemplary. Their knowledge of their product and their ability to put customers' to complete ease made what could have been a stressful situation totally enjoyable. We walked out with a lease and a purchase! I would definitely recommend this dealership, and have already, to anyone in the market for either leasing or purchasing a new Subaru. More