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Competition Subaru of Smithtown
St James, NY
584 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 584 reviews
October 07, 2018
Excellent client services Just picked up our 6th new Subaru from this dealership in the last 8 years. The sales, service, and parts. Departments have always exceeded our expect Just picked up our 6th new Subaru from this dealership in the last 8 years. The sales, service, and parts. Departments have always exceeded our expectations, and besides being very loyal to the product, we are just as loyal to this dealership. Thank you again Jeffrey, Dina, and Lisa! Incomparable service as always! More
by Evan66
Employees Worked With
Jeff Barkan, Lisa Sessa, Dina Gasparini
October 05, 2018
New tire My service rep Mary spira is amazing. She is extremely responsive to all my concerns and requests and goes above and beyond to keep me an extremely sa My service rep Mary spira is amazing. She is extremely responsive to all my concerns and requests and goes above and beyond to keep me an extremely satisfied customer. More
by Juwels
Employees Worked With
Nash, Corinne Johnsen, Mary Spira, Tim McCrum
October 04, 2018
Bait and Switch Lesson I cannot believe what we experienced with this dealership! I called yesterday and spoke to Melissa in used vehicle sales and was VERY specific (with I cannot believe what we experienced with this dealership! I called yesterday and spoke to Melissa in used vehicle sales and was VERY specific (with a dollar amount) on how much we were looking to spend on a car with our daughter. She talked to me, in detail, about a car they had available (shown on website) for a higher price, telling me that it was available for the price I was looking for because a person who had put down a deposit was unable to obtain financing. Called again today and spoke to Corrine regarding same vehicle, at which time she pulled up my previous conversation history with Melissa and confirmed car was available to look at, at price we were looking for. My daughter and I made appointment and drove over to see car. We arrived early, so we went into lot, found car, and happily gave it the once over. At our appointment time, we eagerly went in and were told the salesman (Roger maybe?) would be with us shortly. When we were introduced to salesman, we told him we had already looked in car, and he told us he couldn’t “let the car go at the price we were looking for”! What???? He immediately offered us another vehicle that was $800 over our stated budget! I told my daughter she just learned what “bait and switch” means! How disappointing! More
by Linda M.
Employees Worked With
Salesman not sure of name (Roger?), Melissa Kendall, Corinne Johnsen
October 04, 2018
How could I Service visit was excellent with Mary Spira Service was fast and courteous from beginning to end. Looking forward to continue service with competitio Service visit was excellent with Mary Spira Service was fast and courteous from beginning to end. Looking forward to continue service with competition. Keep up the good work. More
by Auto567
Employees Worked With
Mary Spira
September 25, 2018
"Highly recommend" Bought my 2nd Crosstrek thru Cathy Kelleher, she helped me get the best price on a vehicle. She was very polite and very knowledgeable.I would recomme Bought my 2nd Crosstrek thru Cathy Kelleher, she helped me get the best price on a vehicle. She was very polite and very knowledgeable.I would recommend Cathy Kelleher and the dealership very highly More
by PatC
Employees Worked With
Cathy Kelleher, Lisa Sessa, Corinne Johnsen, Mary Spira, Dina Gasparini
September 20, 2018
Excellent & knowledgeable salesman. Rodney McCabe Mr.mcCabe was courteous , knowledgeable, and helped us through the decision process . We are satisfied with the outcome, and look forward to many year Mr.mcCabe was courteous , knowledgeable, and helped us through the decision process . We are satisfied with the outcome, and look forward to many years of dependable service from our outback More
by JMK6-12-56
Employees Worked With
Erik Tops, Rodney McCabe
September 20, 2018
Great service Competition Subaru always has great customer service and a clean showroom. Everyone was so friendly and helpful. I would definitely recommend this de Competition Subaru always has great customer service and a clean showroom. Everyone was so friendly and helpful. I would definitely recommend this dealership to others! More
by MichelleB
Employees Worked With
Christopher Barcelo
September 20, 2018
Excellant service experience Mary Spira is a true professional and a tremendous asset to the company. Mary and the whole service experience is why I will return again and again. Mary Spira is a true professional and a tremendous asset to the company. Mary and the whole service experience is why I will return again and again. More
by arlie
Employees Worked With
Mary Spira
September 17, 2018
The #1 dealer to purchase a Subaru Purchased my first vehicle in 2013, and I just purchased a 2018 in June, had it in for a 3 month service on Sept. 4, everyone from sales to service ha Purchased my first vehicle in 2013, and I just purchased a 2018 in June, had it in for a 3 month service on Sept. 4, everyone from sales to service has been first rate, especially Erik and Vin More
by 2018 Legacy
Employees Worked With
Nash, Vincent Direnzo, Erik Tops
September 13, 2018
Love Subaru I just purchased my second Subaru Crosstrek and love it! I had the pleasure of working with Tim McCrum and he did everything possible to make the deal I just purchased my second Subaru Crosstrek and love it! I had the pleasure of working with Tim McCrum and he did everything possible to make the deal happen. Of course he made me very happy by making sure I got everything I needed with my new Crosstrek and made the delivery process so smooth. Tim was on top of all aspects of the sale, from the color, specifications and getting me a great price. Thanks to Tim, Lisa and Dina for making me a happy customer! More
by Jules728
Employees Worked With
Lisa Sessa, Tim McCrum, Dina Gasparini
