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Competition Subaru of Smithtown

St James, NY

4.9
584 Reviews

601 Middle Country Rd

St James, NY

11780

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Showing 584 reviews

October 12, 2018

Very Courteous and helpful at the dealership The service was performed in a timely and professional manner. The people at the dealership were very nice and accommodating. I would recommend this d More

by Den123
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Spira
Oct 15, 2018 -

Competition Subaru of Smithtown responded

Thank you so much for sharing this positive review! We are overjoyed to hear that your service was completed so efficiently and that the team provided you with the respectful assistance that you deserve. We appreciate your recommendation, and we hope that you will continue to confide in our dealership for each of your future automotive needs.

October 11, 2018

Emissions We dropped off the car the night before. It was fixed before the scheduled appointment the next day. Turns out there was a spider web in the emissions More

by jlcrator
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Spira
Oct 12, 2018 -

Competition Subaru of Smithtown responded

Thank you for taking the time to share this 5-star review! We are delighted that Mary and the team were able to get your vehicular issue taken care of, and we hope that you will continue to confide in our dealership for each of your future automotive needs! It is our pleasure to help, and it is a joy to hear of your satisfaction.

October 11, 2018

Professional, Friendly & Accommodating Mary Spiro is delightfully professional. She treats me with courtesy and goes out of her way to make me feel respected and comfortable while waiting f More

by HappyCustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Spira
Oct 12, 2018 -

Competition Subaru of Smithtown responded

Thank you so much for taking the time to leave Mary this very kind review! It's wonderful to know that you are so confident in her service, and that she has consistently taken such good care of you throughout each of your experiences working with her. We are sure that she will continue to provide you with nothing short of the same respectful service in the future.

October 11, 2018

Great service great price! Tim Mccrum went above and beyond to assist us every step of the way. He even provided his personal cell to assist with paperwork prep. More

by Amanda0530
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Scurry, David Toomey, Rodney McCabe, Tim McCrum, Dina Gasparini
Oct 12, 2018 -

Competition Subaru of Smithtown responded

Hi Amanda, Thank you for taking the time to leave the team this awesome rating! We are thrilled that Tim could be of such great assistance to you throughout your recent visit, and we are so excited for you to enjoy your new vehicle! Please let us know if there is anything more we could do for you in the future.

October 11, 2018

Great experience Love my new car! Everyone was very helpful & nice. I started with Matt in used sales, he was awesome. He then referred me to Cathy when i decided i wa More

by lindyh0p
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt , Cathy Kelleher, Lisa Sessa, Erik Tops
Oct 12, 2018 -

Competition Subaru of Smithtown responded

Congratulations on your new vehicle! We are thrilled that Matt, Cathy, Erik, and Lisa were able to get you in a car that you love, while ensuring that the entirety of your leasing experience was as smooth and enjoyable as possible! We hope you are enjoying your new ride, and we ask that you feel free to contact us if you are ever in need of further automotive assistance.

October 10, 2018

Service Mary Spira went the extra mile as always to accommodate me. When I couldn’t make it back to pick up my vehicle she personally dropped it off at my off More

by Giovanni 0114
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Spira
Oct 11, 2018 -

Competition Subaru of Smithtown responded

Hi Giovanni, Thank you so much for your excellent rating. It is our pleasure to go above and beyond for our guests, and we're so glad that Mary did just that in her efforts to ensure that your overall experience was as hassle-free as possible. Please let us know what more we could do for you in the future.

October 10, 2018

a pleasure dealing with tim mccrum takes all the aggravation and nonsense out of having to lease a new car. tim goes all out in getting you into the car car you More

by fred
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Toomey, Tim McCrum
Oct 11, 2018 -

Competition Subaru of Smithtown responded

Hi Fred, Thank you so much for your kind feedback! It's so great that you are confident in Tim's efforts, and we are thrilled that he was able to provide you with the vehicle, price, and overall experience that you were hoping for. Your satisfaction is our utmost priority, and we are so excited for you to enjoy your new vehicle.

October 09, 2018

Beautiful new dealership Mary Spira was friendly, knowledgeable and a pleasure to work with. She greeted us outside, oriented us to the new surroundings, and made us feel welc More

by Baldasare1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Spira
Oct 10, 2018 -

Competition Subaru of Smithtown responded

Thank you so much for your kind feedback! We're so glad that Mary provided you with friendly and welcoming service from start to finish. We appreciate your kind words, and we look forward to the opportunity to work with you again.

October 08, 2018

Quick service and wonderful help Always a pleasure working with this dealership. Mary Spira the service writer always takes care of everything you need without hesitation. Can count o More

by Rob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Spira
Oct 10, 2018 -

Competition Subaru of Smithtown responded

Hi Rob, Thank you for your amazing review and your confidence in our service team. It is so wonderful to hear that you consistently have exceptional experiences at our dealership, and we are so glad that your recent visit with Mary was no different. We look forward to continuing to provide you with nothing short of top-notch service in the future.

October 08, 2018

Enjoying my frist new car Dealership was very nice to deal with. My salesperson ( Regina Medina) was very concerned that I fully understood everything and never rushed me to s More

by Corey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regina Medina
Oct 10, 2018 -

Competition Subaru of Smithtown responded

Hi Corey, Thank you so much for your wonderful review. We are overjoyed that Regina was so thorough in guiding you through your recent buying experience. It is a pleasure to hear of your satisfaction, and as previously mentioned, we ask that you feel free to contact us if you are ever in need of further assistance. Thank you again.

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