Back

Competition Subaru of Smithtown

St James, NY

4.9
584 Reviews

601 Middle Country Rd

St James, NY

11780

Directions

By Type

Showing 584 reviews

December 19, 2018

No deal Had a deal - left deposit - written up and shook hands. Got a call 4 pm next day looking for more money. Very unprofessional. Would NOT recommend to f More

by Neetosubaru
Recommend Dealer
No
Employees Worked With
Gary Reis
December 19, 2018

Very happy We were very pleased with the service and professionalism that we received from the dealership. This dealership didn’t hassle us with our time or the More

by nala2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Incristo, Erik Tops
Dec 20, 2018 -

Competition Subaru of Smithtown responded

Thank you so much for your very kind review! It is our goal to ensure that our guests' experiences are as smooth and efficient as possible, and we are overjoyed to hear of your contentment with your visit! We appreciate the opportunity to do business with you, and we hope you enjoy your new vehicle!

December 18, 2018

Pleasent Experience This is the second car we bought at this dealership (this one for my wife). Had the exact car she wanted in stock and the price was right. More

by JG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Tops, Norris Capobianco
Dec 20, 2018 -

Competition Subaru of Smithtown responded

We are delighted to have been able to provide your wife with the vehicle and the deal that she was looking for, and we thank you for doing business with us once again at Competition Subaru! We hope she is enjoying her new ride, and we hope that you two continue to confide in our dealership for your automotive needs in the future.

December 12, 2018

Helped me find the car I wanted Michael is a great listener and helped me find the exact car I wanted. When it arrived he took time to show me how Subaru Eyesight and Starlink worked More

by Andy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Incristo, Dina Gasparini, Dan Archer
Dec 13, 2018 -

Competition Subaru of Smithtown responded

Hi Andy, Thank you so much for sharing this wonderful feedback! We're delighted that Michael was so thorough in helping you find your perfect vehicle for the price you were looking for. It's a pleasure to hear of your contentment with your overall experience, and we are so excited for you to enjoy your new Subaru and all of its awesome features. Congratulations, and drive safely.

December 10, 2018

Overcharged Me - One Month Later, Still No Credit I brought my car in for a routine oil change. I gave them the coupon they sent me for the oil change. When I picked up the car, I didn't look closel More

by Sube Granny
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris in Service who said he spoke with his manager, Dina Gasparini
Dec 26, 2018 -

Competition Subaru of Smithtown responded

Thank you for taking the time to write your review, and for bringing this matter to our attention. It is always our intention for our customers to have a great experience in our dealership and we sincerely apologize that you feel that your experience was not satisfactory. Unfortunately, with the name used on your review, we are unable to identify your records, but we would welcome the opportunity to discuss your review in more detail. Would you kindly give us at (631)361-4500. Thank you, David Toomey General Manager

Dec 29, 2018 -

Sube Granny responded

The GM got involved and resolved my problem. Sandi

December 06, 2018

Great customer service, and fair pricing I was very pleased with the entire experience I had with Competition Subaru. In particular, our sales consultant, Tim McCrum, did a superb job in mee More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Tops, Tim McCrum
Dec 07, 2018 -

Competition Subaru of Smithtown responded

Hi Tom, Congratulations on your new car! We thank you for allowing us to assist you in this purchase, and we are thrilled that Tim and Erik could provide you with a vehicle, deal, and overall experience that you are so happy with. Please drive safely, and let us know if there is anything more we could help you with in the future!

December 06, 2018

Amazing experience The experience at the dealership was the best we ever had. They made sure we were completely satisfied, Dave Toomey and Bart Mandaro are the people to More

by Subarulovers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Toomey, Dina Gasparini, Bart Mandaro
Dec 07, 2018 -

Competition Subaru of Smithtown responded

Thank you so much for your recommendation! It is so wonderful to hear that Dave and Bart provided you with an all-around exceptional experience and that they ultimately earned your confidence! We appreciate the opportunity to do business with you, and we hope to serve you again in the future.

December 04, 2018

A nice car buying experience We just purchased a new 2018 Subaru Forester for my wife. We found the car on line and decided to take a ride to the dealership. We had the good fortu More

by Charlie143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Barkan
Dec 06, 2018 -

Competition Subaru of Smithtown responded

Hi Charlie, Thank you so much for your wonderful review, and congratulations to your wife on her new Subaru Forester! We are happy to hear that Jeff provided you and your wife with thorough and informative assistance and an all-around hassle-free buying experience! We hope you two enjoy your new vehicle, and we thank you for doing business with us at Competition Subaru!

December 03, 2018

great experience! Everyone who helped me lease my first car made it a positive experience for me!! Michael Incristo and Dan Archer were both very helpful, friendly and More

by gg522
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Incristo, Dan Archer
Dec 06, 2018 -

Competition Subaru of Smithtown responded

Congratulations on your first car! We are thrilled that we could be a part of this special leasing experience, and it's a pleasure to hear that Michael and Dan could make it such a positive one. We hope you enjoy your new vehicle, and we ask that you feel free to give us a call if you ever have any further questions or automotive concerns in the future.

December 03, 2018

My excellent service experience This dealership was absolutely incredible from the time I walked in I didn’t wait very long , service was incredible.The salesman I dealt with was ver More

by Bmanh2394
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Incristo
Dec 06, 2018 -

Competition Subaru of Smithtown responded

Thank you so much for your incredible recommendation! We are thrilled that Michael shared his expertise with you and was ultimately able to find you the perfect vehicle for the right price. It is a pleasure to hear of your satisfaction, and we wish our warmest congratulations to you on your new car!

...
26
...