Competition Subaru of Smithtown
St James, NY
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No deal Had a deal - left deposit - written up and shook hands. Got a call 4 pm next day looking for more money. Very unprofessional. Would NOT recommend to f Had a deal - left deposit - written up and shook hands. Got a call 4 pm next day looking for more money. Very unprofessional. Would NOT recommend to family or friends More
Very happy We were very pleased with the service and professionalism that we received from the dealership. This dealership didn’t hassle us with our time or the We were very pleased with the service and professionalism that we received from the dealership. This dealership didn’t hassle us with our time or the pricing. Everything went pretty quickly & smoothly. More
Pleasent Experience This is the second car we bought at this dealership (this one for my wife). Had the exact car she wanted in stock and the price was right. This is the second car we bought at this dealership (this one for my wife). Had the exact car she wanted in stock and the price was right. More
Helped me find the car I wanted Michael is a great listener and helped me find the exact car I wanted. When it arrived he took time to show me how Subaru Eyesight and Starlink worked Michael is a great listener and helped me find the exact car I wanted. When it arrived he took time to show me how Subaru Eyesight and Starlink worked and he explained all of the features of the car. I really enjoyed working with Michael and also Dan Archer. They were both helpful and got me the deal I wanted. More
Overcharged Me - One Month Later, Still No Credit I brought my car in for a routine oil change. I gave them the coupon they sent me for the oil change. When I picked up the car, I didn't look closel I brought my car in for a routine oil change. I gave them the coupon they sent me for the oil change. When I picked up the car, I didn't look closely at my receipt. I noticed a few days later they not only did not honor the coupon price, they actually billed above the published rate. I called them - they apologized profusely. But - one month later, still no check. I called again - they said they will re-submit. Still no check. I called SOA - the agency told the SOA rep that I already called and they will send me a check. How long should I have to wait for a refund to the promised charge? SOA said I should call Finance Department - tried that but calls go to Voicemail. Waiting for a return call. Sorry to say, I am not feeling the love. (I should add that this is my sixth Sube - not sure there will be a 7th) More
Great customer service, and fair pricing I was very pleased with the entire experience I had with Competition Subaru. In particular, our sales consultant, Tim McCrum, did a superb job in mee I was very pleased with the entire experience I had with Competition Subaru. In particular, our sales consultant, Tim McCrum, did a superb job in meeting our needs and closing the deal. The financing went very well, and we left feeling we got a great vehicle at a very fair price with the best terms to meet our needs. More
Amazing experience The experience at the dealership was the best we ever had. They made sure we were completely satisfied, Dave Toomey and Bart Mandaro are the people to The experience at the dealership was the best we ever had. They made sure we were completely satisfied, Dave Toomey and Bart Mandaro are the people to see. I highly recommend Competition Subaru. More
A nice car buying experience We just purchased a new 2018 Subaru Forester for my wife. We found the car on line and decided to take a ride to the dealership. We had the good fortu We just purchased a new 2018 Subaru Forester for my wife. We found the car on line and decided to take a ride to the dealership. We had the good fortune to be introduced to Jeff Balkan our salesman. He was extremely polite and very knowledgeable about the car. Jeff made our car buying experience an easy one for a change I would recommend him to anyone looking to buy a Subaru. More
great experience! Everyone who helped me lease my first car made it a positive experience for me!! Michael Incristo and Dan Archer were both very helpful, friendly and Everyone who helped me lease my first car made it a positive experience for me!! Michael Incristo and Dan Archer were both very helpful, friendly and thorough in answering all of my questions. More
My excellent service experience This dealership was absolutely incredible from the time I walked in I didn’t wait very long , service was incredible.The salesman I dealt with was ver This dealership was absolutely incredible from the time I walked in I didn’t wait very long , service was incredible.The salesman I dealt with was very knowledgeable of all of the cars and really worked with me to find the right car for the price that fit my budget. I would happily recommend this dealership to anyone who’s looking for a new car. More