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Competition Subaru of Smithtown

St James, NY

4.9
592 Reviews

601 Middle Country Rd

St James, NY

11780

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Showing 592 reviews

March 31, 2019

highly recommend everything was excellent. I wouldn't change a thing. The entire process from start to finish was great. Norris and Dave were very helpful in my purcha More

by mmike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norris Capobianco, David Toomey
Apr 02, 2019 -

Competition Subaru of Smithtown responded

Hi Mike, We are pleased that Norris and Dave could be of such great assistance to you, and we are happy to hear that your overall experience working with them was so positive. We hope you enjoy your new vehicle, and we thank you for working with us at Competition Subaru!

March 26, 2019

Fast and courteous service All of the people who took care of me and my car were courteous and friendly. The service was fast and the cost was reasonable. The waiting area was More

by Wise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nash Harripersad
Mar 27, 2019 -

Competition Subaru of Smithtown responded

Thank you for sharing your positive experience! We look forward to seeing you the next time your car needs service.

March 19, 2019

No can do Unreliable, not trustworthy. You wonder how long can they make you wait? But at some point you realize you are still waiting and they have long forgot More

by Sad car
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris
March 13, 2019

Terrible Experience This is the worst dealership. They make promises they can’t keep and then take forever to send you your deposit back when they can’t come up with the More

by Jukes114
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bart Mandaro
Mar 18, 2019 -

Competition Subaru of Smithtown responded

We apologize for your lack of communication. We believe we had our General Manager fix the issue on the refund. Due to not seeing your name we are not 100% sure. If your issue wasn't resolved or you could provide us with more feedback please email Dave at Dtoomey@competitionsubaru.com

March 10, 2019

Excellent The service department was well run and the drop off process was quick & easy. A loaner was available if I needed it & the wait time was very short. More

by C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Spira
Mar 11, 2019 -

Competition Subaru of Smithtown responded

It's a pleasure to hear that your recent service was completed seamlessly and efficiently, and that Mary ensured that a loaner car was made available to you throughout your visit. We thank you for sharing this great review, and we hope to see you again when the time comes for your next service.

March 09, 2019

Great Experience Very satisfied and owe it to my sales consultant Rodney McCabe who was very accommodating and helpful. He was able to answer all my many questions in More

by Outback1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney McCabe
Mar 11, 2019 -

Competition Subaru of Smithtown responded

Congratulations on your new Subaru Outback! We are so pleased that Rodney could be of such great assistance to you, and it is a pleasure to hear of your satisfaction with his service. Please drive safely, and don't hesitate to let us know if you have any further questions or concerns in the future!

February 25, 2019

Great Car Leasing Experience -2019 Subaru Ascent Leased a new 2019 Subaru Ascent -our salesman Michael Incristo was the BEST! He was extremely pleasant, professional and very knowledgeable about the More

by pjl1067
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Incristo, Dan Archer, Christopher Pompeo
Feb 26, 2019 -

Competition Subaru of Smithtown responded

Paul, Thank you for taking the time to leave us a review! We are thrilled to hear that Michael and the rest of our team at Competition Subaru of Smithtown was able to meet your expectations. Enjoy your 2019 Subaru Ascent and let us know if there is anything else we can do for you.

February 24, 2019

We felt very comfortable and almost like family From the start of choosing our Honda Touring Pilot, till the day we picked it up, we felt very comfortable. Edward B was great in handling all of our More

by uftguy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Brightman, Dina Gasparini
Feb 26, 2019 -

Competition Subaru of Smithtown responded

Hi John and Marion, We are delighted to hear that you felt so well taken care of throughout the entirety of your buying experience. It is a pleasure to hear that Edward and Dina ensured that you were fully content and confident in your purchase, and that each of your questions and concerns were thoroughly resolved. Your satisfaction is our priority whether you join us for sales or service, and we look forward to continuing to offer you our best assistance in the future. Congratulations to you both on your new vehicle.

February 20, 2019

air bag recall All I can say is my service advisor was the most kindest, and most patient and understanding person I could have dealt with. He saw my needs with More

by mary4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Barcelo
Feb 22, 2019 -

Competition Subaru of Smithtown responded

Thank you for taking the time to post this review. We are glad to hear that our service department made you feel like family. Our team works very hard to ensure that each guest feels comfortable and satisfied with their visit.

February 16, 2019

Friendly and professional Sales and employees are friendly and effective to help. They are willing to answer questions with professional advice not just my sales but all the pe More

by Hsiang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Tutino
Feb 19, 2019 -

Competition Subaru of Smithtown responded

We appreciate you taking the time to write this great review. Painless and efficient visits are what we aim for, so it is pleasing to hear that our team took such great care of you. Enjoy your new vehicle and we look forward to seeing you in the future.

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