
Competition Subaru of Smithtown
St James, NY
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highly recommend everything was excellent. I wouldn't change a thing. The entire process from start to finish was great. Norris and Dave were very helpful in my purcha everything was excellent. I wouldn't change a thing. The entire process from start to finish was great. Norris and Dave were very helpful in my purchase, made it very easy. More
Fast and courteous service All of the people who took care of me and my car were courteous and friendly. The service was fast and the cost was reasonable. The waiting area was All of the people who took care of me and my car were courteous and friendly. The service was fast and the cost was reasonable. The waiting area was clean. More
No can do Unreliable, not trustworthy. You wonder how long can they make you wait? But at some point you realize you are still waiting and they have long forgot Unreliable, not trustworthy. You wonder how long can they make you wait? But at some point you realize you are still waiting and they have long forgotten you. If they wait long enough they get out of having to do it. If you make a stink about it. You get threatened and you still can't get them to fix things under warrantee. I will always regret buying from this dealer. More
Terrible Experience This is the worst dealership. They make promises they can’t keep and then take forever to send you your deposit back when they can’t come up with the This is the worst dealership. They make promises they can’t keep and then take forever to send you your deposit back when they can’t come up with the car you purchased. No one calls you back. You have to chase them. Stay away! More
Excellent The service department was well run and the drop off process was quick & easy. A loaner was available if I needed it & the wait time was very short. The service department was well run and the drop off process was quick & easy. A loaner was available if I needed it & the wait time was very short. A very pleasant experience overall. More
Great Experience Very satisfied and owe it to my sales consultant Rodney McCabe who was very accommodating and helpful. He was able to answer all my many questions in Very satisfied and owe it to my sales consultant Rodney McCabe who was very accommodating and helpful. He was able to answer all my many questions in a professional manner which Was much appreciated. More
Great Car Leasing Experience -2019 Subaru Ascent Leased a new 2019 Subaru Ascent -our salesman Michael Incristo was the BEST! He was extremely pleasant, professional and very knowledgeable about the Leased a new 2019 Subaru Ascent -our salesman Michael Incristo was the BEST! He was extremely pleasant, professional and very knowledgeable about the vehicle. He answered all of my questions without hesitation and I never felt pressured in any way. After shopping other brands, I ultimately gave Competition Subaru my business based on my experience in dealing with Michael and general sales manager Christopher Pompeo, who made the entire negotiating process stress free. Finance manager Dan Archer made the paperwork process a breeze and I never felt pressured to buy any unnecessary add-on's. Overall a great experience all around! I would highly recommend Competition Subaru for anyone looking to buy or lease a Subaru vehicle. More
We felt very comfortable and almost like family From the start of choosing our Honda Touring Pilot, till the day we picked it up, we felt very comfortable. Edward B was great in handling all of our From the start of choosing our Honda Touring Pilot, till the day we picked it up, we felt very comfortable. Edward B was great in handling all of our questions and Dina in financing made us feel like we knew her for many many years. I recently, was in to have them look at one of the keys that was giving us trouble. They took the key no questions asked and put in a new battery. That too me is service with no questions asked. I liked that a lot. We bought the service contract and I feel confident when we need to use it that your company will treat us in the same manner that we were treated when we purchased our car., Thank You John & Marion Franzese More
air bag recall All I can say is my service advisor was the most kindest, and most patient and understanding person I could have dealt with. He saw my needs with All I can say is my service advisor was the most kindest, and most patient and understanding person I could have dealt with. He saw my needs with a loaner car, and made me more comfortable with the loaner car I left with. More
Friendly and professional Sales and employees are friendly and effective to help. They are willing to answer questions with professional advice not just my sales but all the pe Sales and employees are friendly and effective to help. They are willing to answer questions with professional advice not just my sales but all the people I met. The overall feeling is awesome and will recommend others to take consideration for choosing Competition Subaru. More