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Competition Subaru of Smithtown

St James, NY

4.9
587 Reviews

601 Middle Country Rd

St James, NY

11780

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Showing 587 reviews

January 27, 2020

Above and beyond We came to this dealership to look at Subaru outbacks. We worked with jay liardi and he was very pleasant. We decided to purchase the Subaru Outback More

by Hangers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay liardi
Dec 22, 2020 -

Competition Subaru of Smithtown responded

Hangers, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

December 19, 2019

They Don’t tell you car was in 2 Accident two of them fraud We bought a pre-owned car for $15,000 and asked if it was ever in an accident and they told us no then we find out it was not in one accident but in 2 More

by A1chokerman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Toomey
Dec 27, 2019 -

Competition Subaru of Smithtown responded

Competition Subaru offered the Abramson family a full refund for their purchase after letting us know they were dissatisfied. Mr. Abramson requested $2,250 be paid and he keeps the car. This request was also fulfilled. When Mr. Abramson realized the $2,250 would stop his ability to "sue us" he became irate in the showroom. Mr. Abramson dressed up as Santa Claus from 1:30PM until 3PM on Christmas Eve ringing a bell in Middle Country road picketing our business.

December 14, 2019

What an amazing experience! I got lucky enough (on Friday the 13th) to have Kirk as my salesman. He was incredibly patient, understanding, and kind. I also dealt with Howie who put my deal together. Although More

by 2018 Subaru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirk Anderson
September 18, 2019

Horrible Horrible Horrible After a nightmare when they delivered my new car - was there from 7pm-1am due to errors they made, they only gave me 1 key to my new car because they More

by Cheryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph Giampietro, Christopher Pompeo
August 24, 2019

First Time Lease This was my first time leasing and I could not ask for a better experience. My sales representative, Rodney McCabe, made the process easy and effortle More

by Ttrap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney McCabe
August 20, 2019

EXCELLENT SALESMAN i bought a used Subaru Outback from Jay liardi, he worked hard to get me a good price and he also take in my off lease vehicle and dropped dropped it More

by blue22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jay liardi
August 15, 2019

Excellent experience with sale!!! Not very often can you feel no pressure while making a car purchase but I have to say. It was an absolute pleasure. Joe was very helpful and did not More

by Donnalyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corinne Johnsen, Joseph Giampietro
August 12, 2019

Loaner car return Patti in service helped with the loaner car I would be using for the day while my Forester was being serviced. I had the pleasure of driving a very cl More

by LisaM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti in service and the brunette young woman at cashiers desk, Mary Spira
Aug 14, 2019 -

Competition Subaru of Smithtown responded

Thank you for your time and feedback. We are always pleased to hear from our loyal customers! We look forward to seeing you again for another great service experience! In the meantime, please let us know if there is anything we can do for you.

August 10, 2019

10k Service Your service advisor Chris Barcello is amazing. He is overly helpful and keeps you informed of the progress. I definitely plan on using your dealershi More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Barcello
Aug 13, 2019 -

Competition Subaru of Smithtown responded

Steve, thank you for spreading the word about the great service you received here. Chris is a great asset to our team and will be happy to hear about your positive experience.

August 10, 2019

"Excellent Service" Regina Medina made the purchase of my 2019 Crosstrek a seamless transaction, I'm very pleased with the entire experience of purchasing a new car at C More

by Crosstrek 2019
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Regina Medina
Aug 13, 2019 -

Competition Subaru of Smithtown responded

We appreciate you taking the time to write this great review. Painless and efficient visits are what we aim for, so it is pleasing to hear that Regina took such great care of you. Enjoy your new vehicle and we look forward to seeing you in the future.

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