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Competition Subaru of Smithtown
St James, NY
576 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 576 reviews
August 04, 2020
new lease I came back because Joe G is wonderful to deal with. He's easygoing, he responds to my concerns within a reasonable amount of time, and seems to get I came back because Joe G is wonderful to deal with. He's easygoing, he responds to my concerns within a reasonable amount of time, and seems to get me the best deals. More
by mamasauer2005
Employees Worked With
Joseph Giampietro
August 01, 2020
Joe was great! He is so helpful and knowledgeable. Always reachable and returns calls promptly answers any question. Very helpful and considerate especially during the cOvid crisis as well. Took the time to reachable and returns calls promptly answers any question. Very helpful and considerate especially during the cOvid crisis as well. Took the time to set up car systems with us and show us how to work them. More
by donfgroup
Employees Worked With
The guy that helped with the finance paperwork etc. was terrific as well.sorry I forgot his name. Also the receptionist was lovely., Joseph Giampietro
July 18, 2020
Busy but ready to help. Felt important from the moment I walked in. No pressure to buy. Salesperson knowledgeable and personable, not pushy or arrogant. walked in. No pressure to buy. Salesperson knowledgeable and personable, not pushy or arrogant. More
by B.j.stahl
Employees Worked With
Joseph Giampietro
July 17, 2020
My 3rd purchase from Vinny DeRenzo at Competition Dealer My 3rd purchase from Vinny DeRenzo at Competition Dealer cares that your happy with purchase and will make every effort to make sure you love the de My 3rd purchase from Vinny DeRenzo at Competition Dealer cares that your happy with purchase and will make every effort to make sure you love the dealership for service as well More
by Ronald S from Woodbury
Employees Worked With
Nash in Service, Vincent Direnzo
July 16, 2020
The service we received at Competition, but especially from Joe Giampietro, was fantastic. He didn’t try to sell us anything we didn’t need and got us a great deal. The car even came in earlier than expec from Joe Giampietro, was fantastic. He didn’t try to sell us anything we didn’t need and got us a great deal. The car even came in earlier than expected. We were very happy with the whole experience! More
by mcara28
Employees Worked With
Joseph Giampietro
July 09, 2020
My 1st non-stressful car buying experience I have been 2-3 dealership before I visited Competition Subaru at Smithtown. My experience with Jay Liardi was really great. No tricks, only straight I have been 2-3 dealership before I visited Competition Subaru at Smithtown. My experience with Jay Liardi was really great. No tricks, only straight talk which I loved. I ended up buying the used Prius from this dealership with no hassle. Thank you! More
by GaurangT
Employees Worked With
Jay Liardi
May 09, 2020
Poor service after owning a crosstrek fr 1 month So sales experience with Jeff was great. Had car one month and had bunch of alarms on dashboard. Dealer did call me to check vehicle because somehow t So sales experience with Jeff was great. Had car one month and had bunch of alarms on dashboard. Dealer did call me to check vehicle because somehow they got notified also of alarms. I called back and had to bring car in. As soon as I pulled up and in the middle of a pandemic, only rude comment was make sure to put gas in loaner. I am a RN working in an ER in middle of COVID. Had to take time off to go to dealer and now be inconvenienced by loaner. Asked for manager. Vinny was very rude to me. Honestly why does a one month old vehicle have a "sensor" issue as they called it. I go back 3 days later to get my car and again first words are "did you put gas in loaner". How about we are sorry this happened and we know how hard it is to work in a hospital right now". And no I did not put gas in loaner. Very disappointed in their attitude and customer service . They were awful quick prior month to convince me to trade in my 2 yr old Subaru to get this new one More
by Mims
Employees Worked With
Vincent Direnzo, Jeff Barkan
March 11, 2020
Unprofessional and Unethical Management The only positive part of my experience at this dealership was the salesperson Lisa Cain. She gets 5-stars. If I could, I would give the rest of the The only positive part of my experience at this dealership was the salesperson Lisa Cain. She gets 5-stars. If I could, I would give the rest of the staff a no star rating. On March 4th I negotiated a deal for the purchase of a new vehicle. My wife was trading in her crosstrek and upgrading to the Forester. On the scheduled day of pick up I presented the dealership with a Subaru Loyalty Program Coupon made out to me. Even after Lisa called the Subaru Corporate offices and confirmed that the coupon could be used by ANY family member living in the same household Chris Pompeo refused to accept the coupon unless I was included on the loan application. They continued to insist that the coupon could not be used unless I was on the loan. Also, upon my arrival to pick up the vehicle the Dan Archer tells me that he got us a better rate with a different lender without first asking my permission. This is after I clearly asked them to use the lender of my choice. Needless to say, after a nearly four hour ordeal I was so frustrated that I walked out and proceeded to a different dealership and purchased the car. The new dealership had no problem with the coupon and my request for a specific lender. More
by fjt1956
Employees Worked With
David Toomey, Lisa Cain, Dan Archer, Christopher Pompeo
February 20, 2020
Talk to Lisa Cain! If your are looking to buy or lease go in and talk to Lisa she is fantastic! I was out shopping with my sister on Presidents Day weekend because she h If your are looking to buy or lease go in and talk to Lisa she is fantastic! I was out shopping with my sister on Presidents Day weekend because she had been given an offer from Toyota to terminate her Corolla lease early. We decided to go to Competition Subaru because my sister liked the Impreza better than the Corolla and was hesitant to take Toyota up on there offer. Enter Lisa, not only did she get us the advertised lease deal for the Impreza, she got the dealership to pay off the remaining lease payments on the Corolla. Lisa genuinely cared that we got a good deal and did her best to make the negotiation process as painless as possible. Even after the car was purchased she completely went over the car with my sister and showed her how to setup everything. Highly recommend her and Competition Subaru! More
by Tom
Employees Worked With
Lisa Cain
January 27, 2020
Above and beyond We came to this dealership to look at Subaru outbacks. We worked with jay liardi and he was very pleasant. We decided to purchase the Subaru Outback We came to this dealership to look at Subaru outbacks. We worked with jay liardi and he was very pleasant. We decided to purchase the Subaru Outback. Jays knowledge and professionalism made our experience Flawless. We highly recommend completion Subaru. More
by Hangers
Employees Worked With
Jay liardi
