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Competition INFINITI

St. James, NY

4.8
795 Reviews

587 Middle Country Road

St. James, NY

11780

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Showing 795 reviews

July 27, 2009

I contacted with this dealer for about a month. Finally they offered me an acceptable price OVER THE PHONE. After I said OK, they kept pushing me to pay $2500 deposit with my credit card to reserve that ca More

by finalguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fritz
October 06, 2007

Service Dept. did NOT complete pre-scheduled warranty (delivery problem) work. Service Manager and Assistant Service Manager never followed-up, as agreed with me, to bring the car back in. More

by Richard F.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Greg Box & Ramiro Milian
November 10, 2006

bought an 03 g35 coupe with scratches on the driver side door.. they were supposed to fix it the first time but they only waxed my car.. the second time i went there they were supposed to fix it.. no... the More

by konrads
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike (sales) Mike Coleman (service)
October 16, 2005

During a routine oil change service visit, Competition Infinti stripped the thread of the oil drain plug on my 2003 Infiniti FX45. I discovered this after I had moved to another state where the local deal More

by mikkelhansen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Manager Nick
November 10, 2004

Gave a deposit and ordered the QX-56 3 to 4 months before QX-56 car came out. Waited 4 months after car was out and still never got SUV. Called at least once a week for months, speaking to both the More

by driver1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
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