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Competition INFINITI
St. James, NY
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Leased Car for my Mom I just leased an ES 350 for my Mom. My salesperson, Michael Rothstein, was excellent to work with. He was quick to respond to my phone calls or emai I just leased an ES 350 for my Mom. My salesperson, Michael Rothstein, was excellent to work with. He was quick to respond to my phone calls or emails and gave me the most aggressive price compared to the other dealers I spoke with. The best price got me in the door, however once there we were treated very well by the entire staff and made to feel comfortable with the leasing process, unlike another dealer I had visited. With all the technology in the new car, I thought my Mom would never figure it out, but during delivery they spent over an hour with us explaining all of the technology the car has to offer. Overall, this was one of the easiest and best leasing experiences I have encountered and would recommend Michael and the rest of the sales team at Competition Infinity if you are looking to purchase or lease a new car. More
easy process Recently purchased an infinity g25x from Chris and the process couldn't have been smoother. Chris went out of his way to make sure my wife and I got e Recently purchased an infinity g25x from Chris and the process couldn't have been smoother. Chris went out of his way to make sure my wife and I got exactly the car we wanted. Friendly, knowledgeable and courteous the entire time, and I would tell anyone looking for a no hassle, no pressure car buying experience, to go see Chris at Competition Infinity!! More
1960's Dealer "Screw YOU" Mentality when Asked for Deposit ?#?competitioninfiniti? ?#?Fail? Daughter left $100.00 deposit two weeks ago on pre-owned Infiniti at Smithtown location. When she contacted the sal ?#?competitioninfiniti? ?#?Fail? Daughter left $100.00 deposit two weeks ago on pre-owned Infiniti at Smithtown location. When she contacted the sales person (Within 24hrs of deposit) and told him she changed her mind on the purchase, he said that she would be credited her deposit - no worries. Two weeks later - same sales person is completely unprofessional and condescending to her - he actually asked her if ".. she's going to count every dollar from her refunded deposit? " and then he had the nerve to say she should thank him for all his hard work that day and be grateful that he didn't complain when she excercised her right to cancel the sale..." Really? Is that how a premium auto dealership builds goodwill and brand? If I were an auto dealer in Long Island I would call out this horrendous and sleazy dealership to all dealer associations on LI - The behavior of Competition Infiniti is exactly why the buying public would rather cut off their little finger then go to the traditional auto dealer and buy a car. Shame on you Competition Infiniti - your rudeness and disrespect is epic - even for an auto dealer! More
Unbelievably easy process We were looking for a SUV for my wife. I was put in touch with Fritz Jean who made the process extremely easy. He went over all the SUVs in the same p We were looking for a SUV for my wife. I was put in touch with Fritz Jean who made the process extremely easy. He went over all the SUVs in the same price range and classifications. He gave us the pros and cons of each vehicle. The majority of our communication was via email. He took care of lease return and transferred our license playes himself. He continues to keep Intouch with us even though we purchased the SUV 7 months ago. He even arranged our initial service. He went above and beyond any salesperson we have dealt with. Kudos to fritz jean and competition Infiniti!! More
Great dealership !!! Great experience. I have leased 4 cars from fritz jean. Remarkable service and pricing by this dealership. I intend to keep leasing my future cars t Great experience. I have leased 4 cars from fritz jean. Remarkable service and pricing by this dealership. I intend to keep leasing my future cars through them. Abe M More
Very happy with the purchase experience My experience at Competition Infiniti was the very best I have encountered when we purchased our car! My salesperson was Fritz Jean a very outgoing a My experience at Competition Infiniti was the very best I have encountered when we purchased our car! My salesperson was Fritz Jean a very outgoing and friendly salesperson...but never "pushy" as some I have encountered.. and he worked in a very straight forward manner to bring us to a fair trade-in deal that we are very satisfied with. Makes us very happy. He was able to get us the outside as well as interior colors that we wanted.. very, very happy about that! Again...thank you Fritz Jean for a job well done.. We are one happy customer!! I will definitely recommend other customers to you and Competition Infiniti dealership to my family and friends when they are in the market for a new car!! Thanks! NP More
Great Salesperson, Great Dealership, Great Cars! My salesperson Fritz made my car purchase experience a pleasant one. He changed my outlook on having to purchased in a highly positive manner! I recen My salesperson Fritz made my car purchase experience a pleasant one. He changed my outlook on having to purchased in a highly positive manner! I recently purchased my second Infiniti from competition, and once again was amazed how easy and pleasurable the car buying experience was . i recommended a few of my friends and family to this dealer who also who also had great things to say about their experience. (and purchased a car from competition infinite as well!) Their service dept is top notch too... i was surprised i actually had a "pleasant" visit once again when my car needed service. the staff is awesome...... no more dreading the car buying process! great job, thank you again. More
Amazing Experience Great experience ! Salesman Marco Picariello gave us no pressure . we were impressed . Most dealerships make you feel like they are holding you h Great experience ! Salesman Marco Picariello gave us no pressure . we were impressed . Most dealerships make you feel like they are holding you hostage. Thank You! More
Owner Best new car purchase experience in 20 years. No surprise price changes at delivery. Marco was excellent. Service department has been very good about Best new car purchase experience in 20 years. No surprise price changes at delivery. Marco was excellent. Service department has been very good about answering all my questions. More
Professional, courteous, friendly and customer focused I've had the good fortune to work with the entire team at competition Infiniti for the past 10+ years. It's hard to imagine buying multiple cars from I've had the good fortune to work with the entire team at competition Infiniti for the past 10+ years. It's hard to imagine buying multiple cars from one salesperson in these economic times yet I recently purchased my 4th Infiniti from Fritz Jean. I cannot say enough about the professionalism and courtesy Fritz has extended me and frankly all his customers as people I have met in the dealership had equally kind things to say. in addition, dealing with Darlene in finance and service team that looks after you after the purchase has been nothing short of terrific. Each time I have visited competition I have been warmly greeted as if they have know in me forever. I would highly recommend dealing with the entire team at competition, getting to know them and finally enjoying a car buying experience. I for one will be purchasing my fifth car in the not-too-distant future. Awesome job everyone, keep raising the bar high and providing outstanding service. Thanks!! More