Competition BMW of Smithtown

Best experience thanks to Danny Gomez that helped me out without any benefit for himself. Overall was a great experience with specifically this BMW dealership. Much appreciated to everyone and there team. T without any benefit for himself. Overall was a great experience with specifically this BMW dealership. Much appreciated to everyone and there team. Thanks More

I was appeasing my wife to take a ride to Smithtown BMW to just go and look at a car. she saw online.. The salesman Danny greeted us with a smile and i quickly learned was not the typical pushy salesman I to just go and look at a car. she saw online.. The salesman Danny greeted us with a smile and i quickly learned was not the typical pushy salesman I have dealt with when leasing my last few cars. To my surprise he actually wasn't pushy at all. He was very knowledgeable about the car in every aspect. We went home and discussed buying our dream car and Danny made it happen. I would highly recommend this dealership and Danny as a salesperson. If you want a great salesman Danny is your g uy. More

Danny Gomez made the process of buying my bmw a breeze. He is very knowledgeable and sufficient, I would recommend him and competition Bmw to anyone looking for a great deal on a beautiful car and excellen He is very knowledgeable and sufficient, I would recommend him and competition Bmw to anyone looking for a great deal on a beautiful car and excellent customer service More

Shout out to Danny Gomez for doing an awesome job delivering my '22 M440i during the chip shortage! Having built the car before the crisis, we never anticipated the delays but Dan kept me updated t delivering my '22 M440i during the chip shortage! Having built the car before the crisis, we never anticipated the delays but Dan kept me updated throughout the entire process. I got my car on Saturday and I couldn't be happier! Thanks Dan - you rock. We'll be back to Competition back for our next BMW. More

It was a pleasure buying a car from Danny Gomez and Helga Carroll. They are both very knowledgeable and informative throughout the whole process. I had a truly different experience coming here and dealing Carroll. They are both very knowledgeable and informative throughout the whole process. I had a truly different experience coming here and dealing with them than all the other dealerships I went to. More

I've been dealing with Competition BMW for 28 years. It's family owned business and it has always been reputable and fair. However; in recent years it has become less than an inviting atmosphere in bo It's family owned business and it has always been reputable and fair. However; in recent years it has become less than an inviting atmosphere in both sales & service. This review pertains to service dept. I bought my 2018 530e at Competition in Oct 2017. The sales experience was excellent. Service up to now has been good for the warranty maintenance (which is way inferior to the warranty maint I had on a 2008 5 series) Here's the latest experience for me: -One of the original run flat tires experience a side wall split, and needed to be replaced -I fully understood I would have to pay for the replacement tire -I have the BMW Assist roadside service for towing etc -I called Competition Service and here's what happened: 1. they told me to drive the car in, which I was uncomfortable with being 30 miles away 2. when I asked if they have the tire in stock, instead of the service rep finding out he transferred me to parts 3. parts did not answer so I left a message 4. parts never called back to this day which is a week from my message to them 5. I called Service to ask if they arrange the towing with BMW Assist. He said NO 6. I had to call BMW Assist to find out if it covered towing for this issue, and they said yes, and I'd have to make an appointment 7. I called Service and got the run around regarding their appointment schedule and if I could wait for the repair when I get there. They said it could be several hours to change the tire depending on when I arrived In summary Competition left a 28 year customer to find out if the tire was in stock, plus the nightmare of attempting to arrange & coordinate scheduling between service and BMW assist. It was such a bowl of spaghetti I went to my local tire guy and he was able to obtain the tire and change it the same day.... 25 minute process start to finish AND at $70 less cost to me. IMO a high end dealer like Competition should have made all the arrangements and sent the tow truck to get the car and then return the car to us without us having to run the gauntlet. It wasn't a Geo Metro ... its a $65,000 BMW for Heaven's sakes! More