
Competition BMW of Smithtown
Smithtown, NY
Filter Reviews by Keyword
By Type
Showing 1,079 reviews
Great Experience from Beginning to End We finally decided to lease and Phil Laccone showed us the right X1 at the right price. He was able to get us a very good trade-in price for our X3 a We finally decided to lease and Phil Laccone showed us the right X1 at the right price. He was able to get us a very good trade-in price for our X3 and we are very happy. One day for trade-in and one day for pick up. It all went very smoothly. And a big thank you to BMW Genius Jorge Urea-Vallejo for showing us how some extras work and removing all the info from the X3. Good techie! We will be back at the end of the lease. More
Sales advisor Phil Laccone My name is Todd Heiman. I was previously a customer at Bayside BMW. I leased my last 4 cars from them. Phil Laconne is a neighbor of mine at North Sho My name is Todd Heiman. I was previously a customer at Bayside BMW. I leased my last 4 cars from them. Phil Laconne is a neighbor of mine at North Shore Towers. I contacted Phil and explained my BMW was due back soon and I was interested in leasing another one. Phil impressed me with his knowledge of the vehicle and his willingness to work with me, and to put me in a new BMW. I made the decision at that time to lease my next car from Phil. That was not an easy decision because I had a previous relationship with Bayside BMW. I am writing this review because I am very happy that I went with Phil and Competition BMW and want to take this opportunity to say thank you to Phil and the whole staff. More
Competition BMW is second to none. I just picked up my third BMW from Competition BMW. Phil Laccone was my sales advisor each time. He helped me decide which model was the best fit for I just picked up my third BMW from Competition BMW. Phil Laccone was my sales advisor each time. He helped me decide which model was the best fit for me. This time around, I picked a red 320i. It is my first red car and I am loving it. Thanks Phil & Antonella for convincing me to go with the red. Loving it. 😘??😘??😘 More
Always a great experience!!! This is my third car from this dealer and always great experience. Thanks to Phil and Jorge this time was the best. I love my new x6. This is my third car from this dealer and always great experience. Thanks to Phil and Jorge this time was the best. I love my new x6. More
Outstanding Servie Had to take my BMW in for annual inspection.. and tire rotation and balancing... Easily made my appointment through my wonderful salesperson Antonella Had to take my BMW in for annual inspection.. and tire rotation and balancing... Easily made my appointment through my wonderful salesperson Antonella... and then she set up with Joseph in Service to write my appointment and set up loaner vehicle for me When I arrived... everyone there expected me.. and Joseph wrote up my service and the ladies set up my loaner car.. all took no time at all... My car was ready as promised and I did return first to chat with Antonella and then Joseph found me to say my car was washed and ready for me to pick up.. Everything was done and I was happy how fast and professional everyone there is... Will recommend both Antonella and Joseph and of course Competition BMW for anyone looking for a new vehicle More
Best place to go for a BMW! This is our third BMW, and Competition BMW is the only place to go! Phil Laccone has been our sales person all three times, and he is the best! Not This is our third BMW, and Competition BMW is the only place to go! Phil Laccone has been our sales person all three times, and he is the best! Not only is he personable and sincere, but he has always found us the best package and car to lease. As far as service goes, Competition BMW has the best staff, too. Chris, our service adviser, is knowledgeable as well as friendly, and it is always a pleasure to deal with him and his staff. All in all, Competition BMW has it all: expert staff and the best customer service. More
2nd purchase The X1 was cute but the wagon fits my dog, art, camping lifestyle best. I'm a self motivated buyer however my experience was good. Only lingering issu The X1 was cute but the wagon fits my dog, art, camping lifestyle best. I'm a self motivated buyer however my experience was good. Only lingering issue was I wanted an extended warranty and was sold an extended maintainance contract. I rescinded it when I realized and was told I could buy an extended warranty anytime before the original expired. I wanted 6 years/100k miles. I was quoted $2500. When I returned to dealership to get lessons on the equipment on car and attempted to buy the extended warranty I was told it was $3400. I was told it was only $2500 if you bought it at same time as you purchased the car. I certainly would have done so if I'd known it would be more later. That was not mentioned. Seemed to want to sell the maintenance, not the warranty. More
Outstanding! I just purchased my second BMW with Phil Laccone. Like dealing with family! Always gets me a great deal. I also wanted to mention the other great f I just purchased my second BMW with Phil Laccone. Like dealing with family! Always gets me a great deal. I also wanted to mention the other great folks that were part of the team. Suzanne up at the front desk, always pleasant and got me a ride to the dealership. Nicole the Tech Genius who navigated this old man through the incredible technology and Helga, the Finance Manager, who helped me get exactly what I need. It's a great organization over there!!!!! More
Above and beyond customer service I just purchased a CPO X1 from Phil Laccone and couldn't be more pleased with the customer service. Phil went above and beyond to find us the right c I just purchased a CPO X1 from Phil Laccone and couldn't be more pleased with the customer service. Phil went above and beyond to find us the right car at the right price. There were no hassles or gimmicks. We looked at this specific car at several dealerships and Smithtown had the best selection and prices by far. Phil was by far the most knowledgeable and professional salesman that we have ever dealt with. If you are looking for a BMW, this is the place to get it and I highly recommend asking for Phil when you go there. More
To the Best Car Salesman I just picked up my new BMW car. It handles beautifully and drives magnificently. My salesman is Phil Laccone. My family has leased many cars from Phi I just picked up my new BMW car. It handles beautifully and drives magnificently. My salesman is Phil Laccone. My family has leased many cars from Phil over the years starting in 1990. We find Phil to be an excellent spokesperson for BMW. He is very helpful, friendly, courteous, knowledgeable, and funny. Nick Bogdan was extremely helpful in explaining all the mechanisms of the car. More