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Competition BMW of Smithtown

Smithtown, NY

4.1
1,078 Reviews

599 Middle Country Rd

Smithtown, NY

11780

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Showing 1,078 reviews

May 01, 2017

Best BMW Dealership on Long Island Marc is a total professional in every sense of the word. Marc's "No Nonsense" style made the buying experience of our new X3 a pleasure. As a retired More

by Vetteman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Humanitzki
April 30, 2017

Unprofessional If I could give a rating of zero stars I would. My overall experience was good until (unfortunately) we met the sales manager, Bob. He was very unprof More

by L123
Recommend Dealer
No
Employees Worked With
Bob Bellucci
May 02, 2017 -

Competition BMW of Smithtown responded

L123, We would like to try to make things right with you but it is difficult to improve on our mistakes or help you when we cannot identify who you are or what happened. Please feel free to reach out to our General Sales Manager, Mr. Steve Kaufman to address your issues.

April 28, 2017

Best Experience When I began shopping for my 5 Series, I though of all the annoyance my visit to the dealer would bring. I had called many BMW dealers and nobod More

by Gerasimos A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zikos
April 28, 2017

Great Experience! My experience at Competition BMW was excellent! Antonella and Helga were extremely helpful and friendly during the entire process getting my 5 Series. More

by Jim888888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helga Carroll, Antonella Martinis
April 24, 2017

Professional, courteous and knowledgeable I recently had the pleasure of picking up my new 340i from Competition BMW, Theresa was my sales person. The new building is beautiful and they had pl More

by James p
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helga Carroll, Theresa Pierro, Jorge Urrea-Vallejo
April 20, 2017

Phil is the best!! This is my second lease with Phil and it's always a pleasure doing business with him. He is super helpful and knows exactly what I like and don't like More

by Miavarone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Laccone, Chris Panepinto, Jorge Urrea-Vallejo
April 04, 2017

First time at BMW We had a wonderful experience with Phil Laccone. I would definitely recommend him to my friends and family. When the lease it up, I will go back to More

by Stace279
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Phil Laccone
March 29, 2017

Friendly, expert care! Ms.Pierro is an expert at her job. Her friendly manner and attention to details render her one of the few salespersons I would like to visit again for More

by Roberta Zaccaria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa Pierro
Apr 10, 2017 -

Competition BMW of Smithtown responded

Thanks for the feedback, Roberta Zaccaria. We strive to provide excellent service to our customers at Competition BMW Of Smithtown. We are very pleased Theresa and the rest of the staff provided you with the attention that you expected and deserve. Thanks for letting us know - it means a lot!

March 23, 2017

my 7th bmw competetion BMW dealership is the best ! mr Phil laccone sold me 8 cars in 6 years ! quite interesting guy , tries his best to make process very easy More

by dr k
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Laccone
Apr 10, 2017 -

Competition BMW of Smithtown responded

Thank you very much for sharing these comments, Dr K. We love to keep all of our valued clients happy. We will always have Starbucks coffee available while you wait as well as a very comfortable lounge, BMW apparel shopping and a great many other amenities for you to enjoy to make your experience first rate. Thanks for the kind words about Phil who does a fine job keeping his clients in the loop and happy.

March 21, 2017

Very happy with my new 5 series. Got a great deal on my new 5 series. The sales process and follow up was flawless and hassle-free. Everything was handled extremely professional and p More

by Sean Deegan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Humanitzki, Bob Bellucci
Apr 10, 2017 -

Competition BMW of Smithtown responded

Sean Deegan, thank you for taking the time to leave us feedback. We always love to receive great feedback and it means lot for Mark and the rest of our team to hear it. Wishing you a great day until the next time we meet.

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