Competition BMW of Smithtown
Smithtown, NY
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Best BMW Dealership on Long Island Marc is a total professional in every sense of the word. Marc's "No Nonsense" style made the buying experience of our new X3 a pleasure. As a retired Marc is a total professional in every sense of the word. Marc's "No Nonsense" style made the buying experience of our new X3 a pleasure. As a retired GSM / F&I manager for Robert Chevrolet for 37 years, I know the difference. Competition has had an excellent reputation for many years, and now I see why. More
Unprofessional If I could give a rating of zero stars I would. My overall experience was good until (unfortunately) we met the sales manager, Bob. He was very unprof If I could give a rating of zero stars I would. My overall experience was good until (unfortunately) we met the sales manager, Bob. He was very unprofessional and rude. The manner in how the manager spoke to my husband and myself, as well as the sales associate (doesn't even seem to have respect for his colleague) resulted in the end of any purchase with this dealership. This experience has totally turned me away from BMW. More
Best Experience When I began shopping for my 5 Series, I though of all the annoyance my visit to the dealer would bring. I had called many BMW dealers and nobod When I began shopping for my 5 Series, I though of all the annoyance my visit to the dealer would bring. I had called many BMW dealers and nobody was willing to properly serve me. Many had poor attitudes and others were not willing to settle on a lower price. Fortunately one evening I decided to visit Competition BMW. From the start everyone was going above and beyond to make my experience the best it can be. The receptionist instantaneously greeted me with a smile and input my name into the computer to get a sales person. While I waited, she offered me a various array of hot beverage and to relax in their customer lounge. I took her up on the offer and I was quite impressed with the lounge. There were snacks on the counter and the selection of beverages is quite impressive for a dealership. After the brief wait, John Zikos (Salesperson), introduced himself and brought me to his desk. I showed him the car that I wanted, so he went to look for the key so I can test drive it. Unfortunately, the vehicle was not available so I had John look through his inventory. He found one for me to test drive, but when we came back to the dealership he advised me to wait and see if the one I originally wanted is available. So I waited for the next day. He promised that he would call first thing in the morning, and that is exactly what he did. To my surprise my original dream car was available. I did not waste time getting to the dealership, and when I arrived the car was ready for me to test drive. I enjoyed the experience and was living a dream. When was sat down to make a deal, he offered me one that I could not refuse. Instantaneously I signed the papers and I became the proud owner. Competition BMW is by far the best BMW dealer I have ever visited. They hire employees the only have the customer in mind. They are willing to go beyond expectations to maintain the reputation of the vehicles they sell, and to maintain the amazing experience that a customer looks for when they buy a car. Committing to these standards is very difficult, but they work hard and I praise them for it. Thanks to John Zikos, my experience with Competition BMW was an amazing one. Thank You John. More
Great Experience! My experience at Competition BMW was excellent! Antonella and Helga were extremely helpful and friendly during the entire process getting my 5 Series. My experience at Competition BMW was excellent! Antonella and Helga were extremely helpful and friendly during the entire process getting my 5 Series. Thank you! More
Professional, courteous and knowledgeable I recently had the pleasure of picking up my new 340i from Competition BMW, Theresa was my sales person. The new building is beautiful and they had pl I recently had the pleasure of picking up my new 340i from Competition BMW, Theresa was my sales person. The new building is beautiful and they had plenty of cars to choose from. One very nice surprise was the interaction with Theresa. She was very knowledgeable, not just in the cars, but the leasing as well. When I picked it up it was perfect, Theresa gave me a quick once over then I did the paperwork. A "genius" showed me how to use everything and then saw Theresa again to finish it up. It was a great experience, and I'll recommend this dealer and Theresa to people I know. More
Phil is the best!! This is my second lease with Phil and it's always a pleasure doing business with him. He is super helpful and knows exactly what I like and don't like This is my second lease with Phil and it's always a pleasure doing business with him. He is super helpful and knows exactly what I like and don't like, which makes things so much easier. He treats you like family! The absolute best! More
First time at BMW We had a wonderful experience with Phil Laccone. I would definitely recommend him to my friends and family. When the lease it up, I will go back to We had a wonderful experience with Phil Laccone. I would definitely recommend him to my friends and family. When the lease it up, I will go back to Phil. More
Friendly, expert care! Ms.Pierro is an expert at her job. Her friendly manner and attention to details render her one of the few salespersons I would like to visit again for Ms.Pierro is an expert at her job. Her friendly manner and attention to details render her one of the few salespersons I would like to visit again for another purchase. She goes over and beyond to make one feel at ease while contemplating a complex decision. Her expertise and knowledge of automobiles exalt her to the very top of her profession. I would recommend her highly! More
my 7th bmw competetion BMW dealership is the best ! mr Phil laccone sold me 8 cars in 6 years ! quite interesting guy , tries his best to make process very easy competetion BMW dealership is the best ! mr Phil laccone sold me 8 cars in 6 years ! quite interesting guy , tries his best to make process very easy , trustworthy guy !! i also recommended few of my friends . i recommend anyone this dealership without any reservation . he offered me free STARBUCKS coffee this time !! amazing PHIL ! keep it up 👍 More
Very happy with my new 5 series. Got a great deal on my new 5 series. The sales process and follow up was flawless and hassle-free. Everything was handled extremely professional and p Got a great deal on my new 5 series. The sales process and follow up was flawless and hassle-free. Everything was handled extremely professional and personal. Highly recommend Competition BMW and salesman Mark Humanitzki. A+ More