Competition BMW of Smithtown
Smithtown, NY
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He did it again Employee Rating "Second BMW experience " - BK Being that it was our Second BMW experience and the nicest vehicle we'd purchase my wife and I w Employee Rating "Second BMW experience " - BK Being that it was our Second BMW experience and the nicest vehicle we'd purchase my wife and I were apprehensive about everything. Second time Right away, Marc made us comfortable with his calm demeanor, low pressure conversation and expert knowledge. He was patient with us as we went through certain options, A lot of dealers probably get spoken about like this but Marc really gave the "family man" vibe and came across honestly. We were offered a nice lease deal ,which was the best size and trim for us. Before that day I had done most of the research on BMWs. But with the lease deal I had convinced myself it was the right car and we had a good deal so I'd move forward. It couldn't have ended any better. He did what was best for me and my family, and that's what I truly appreciated. We'll plan to work solely with Marc when we return for out next BMW. Also, from the front desk to the finance department, they are all professional, kind and a pleasure to be around. More
Excellent service Great loaner car availability. No hassles in dropping off my car and picking it up after service completed. It was best service I have had from any Great loaner car availability. No hassles in dropping off my car and picking it up after service completed. It was best service I have had from any dealership. More
What a service center should be: excellence! Greg Box and his team recently worked on with my X5. They did an excellent job in every way with superlative customer service. I would like to point o Greg Box and his team recently worked on with my X5. They did an excellent job in every way with superlative customer service. I would like to point out I am an extremely busy physician and have little time to spend on thinking about the complexities of my X5's function. I need a trusted intermediary in handling service issues, repairs, and costs. For me that is Greg Box. From the first time I met him, he exuded competence, professionalism, and trustworthiness combined with perfect customer service. Because of my severe time constraints his team pick up my car at the hospital, give me a loaner car during the service/repair, and then return by car to the hospital when the service was complete.I am throughly satisfied. More
New car purchase This is the third BMW I have leased from Competition and I'm confident won't be the last. Attention to customer service is hands down the best. This is the third BMW I have leased from Competition and I'm confident won't be the last. Attention to customer service is hands down the best. More
Excellance Greg Box is my service rep and both Greg and the BMW service dept have handled all three of our BMWs with excellence and gone above and beyond my expe Greg Box is my service rep and both Greg and the BMW service dept have handled all three of our BMWs with excellence and gone above and beyond my expectations. Recently my daughters car had a problem and was towed to a different dealer. Greg called the dealer to understand the issues. He then let me know. Whow, that is service beyond my expectations. He also saved us quite a bit of money. More
Excellent Service Great service and interaction as always at Competition BMW. Greg Box was excellent to work with and the overall experience was smooth. They provided t Great service and interaction as always at Competition BMW. Greg Box was excellent to work with and the overall experience was smooth. They provided top notch service. More
Great Service From the Beginning I would like to say thank you Joe Deinzer, the professionalism that was displayed definitely needs 10 stars instead of 5. I will definitely recommend I would like to say thank you Joe Deinzer, the professionalism that was displayed definitely needs 10 stars instead of 5. I will definitely recommend Competition BMW over Rallye anytime. Thank you once again. More
Another great experience! We have leased several BMW's from Competition of Smithtown. Joe Deinzer has always taken good care of us. He is a pleasure to deal with and a true p We have leased several BMW's from Competition of Smithtown. Joe Deinzer has always taken good care of us. He is a pleasure to deal with and a true professional. More
Always a pleasure Rudy is my service rep, and has been for years, he is very professional and very understanding and takes very good care of me. Susan Rudy is my service rep, and has been for years, he is very professional and very understanding and takes very good care of me. Susan More
Always perfect service Every time I visit Competition BMW, I am impressed by the friendliness and professionalism of the service department. When my lease is up, I will def Every time I visit Competition BMW, I am impressed by the friendliness and professionalism of the service department. When my lease is up, I will definitely return to them for my next car. More