Competition BMW of Smithtown

Excellent customer service reps Greg Box is pleasant and helpful. My car needed a recall service I was told it would take from Firiday to Monday and he gave me a beautiful brand new Greg Box is pleasant and helpful. My car needed a recall service I was told it would take from Firiday to Monday and he gave me a beautiful brand new X5 fully loadedd car. Unfortunately I am only 4'11"" and this car was way too big for both view and comfort. And safety, as if seat was high enough to see the steering wheel was 3" from me.. There were only 2 loaners available neither good. I took the X5 after a young man Joseph stayed with me until the settings made it reasonable safe for a drive home where I could use a pillow, something I have not had to do since cars have power seats. Joseph should be recognized for his caring and patience. On Saturday Greg called me that he knew I was unhappy with the car size and got my car done in a day. I love my X1 what could have been a unsatisfactory review was offset by Greg and Joseph's help. More

THE BEST " I walked into this dealership not to buy but to just look around and ask questions,I was then told that that the sales person that would be helping I walked into this dealership not to buy but to just look around and ask questions,I was then told that that the sales person that would be helping me was name Marc from the time I meet mark he was nothing but helpful and knowledgeable with every question I had for him for each vehicle that I interested in I know I drove him crazy but through it all he still did his job . with helping me find the right vehicle for me. I also want to say thank you to Ron Figat who was also helpful at the end. and I must say I love my new vehicle Thank you Mark and Thank you Competition BMW of Smithtown, More

Positive service experience Brought in my car because of an unexpected flat tire. I was pleased Greg was able to service my car and put me in a loaner. Brought in my car because of an unexpected flat tire. I was pleased Greg was able to service my car and put me in a loaner. More

Oil change I was told the service will take less than an hour which Iit did . They changed the oil topped off the fluids and washed the car .This dealership I was told the service will take less than an hour which Iit did . They changed the oil topped off the fluids and washed the car .This dealership always does a great job ! More

Service We have a high expectation of service excellence from BMW but Jackie's considerations and sense of excellent customer service far exceeded our normal We have a high expectation of service excellence from BMW but Jackie's considerations and sense of excellent customer service far exceeded our normally high expectation. The quality of work and attention to detail was outstanding More

Team work From start to finish Competition made the purchase of my BMW a pleasant and smooth experience. From my sales professional Jason to Ron in finance and From start to finish Competition made the purchase of my BMW a pleasant and smooth experience. From my sales professional Jason to Ron in finance and the "genius" Nicole, everyone was awesome ! Definitely recommend Competion More

needed inspection and service Had my 328i serviced, plus ny inspection Greg box was very helpful on this service. I was very please how he handled my service visit. Had my 328i serviced, plus ny inspection Greg box was very helpful on this service. I was very please how he handled my service visit. More

Excellent experience Competition BMW always provides the best service in all departments. They exceed expectations from sales, to finance to service. I just purchased my s Competition BMW always provides the best service in all departments. They exceed expectations from sales, to finance to service. I just purchased my second vehicle from them and will definitely return for the next. More

Best in Class What a pleasure my daughter and I had working with Antonella and team. Antonella treated my daughter as if she were her own. She worked hard in find What a pleasure my daughter and I had working with Antonella and team. Antonella treated my daughter as if she were her own. She worked hard in finding the right car at the right price. She actually made the process fun. Look forward to getting my next BMW at competition. Two thumbs up!! More

First positive car buying experience ever! For over 40 years I have dreaded buying or leasing a new vehicle whether an economy or luxury car.Arrogant salespeople,hidden fees,bait and switch hav For over 40 years I have dreaded buying or leasing a new vehicle whether an economy or luxury car.Arrogant salespeople,hidden fees,bait and switch have all combined to making the new car buying experience on a par with root canal therapy for me.This all changed when I sought a used BMW 535 and contacted Competition BMW in Smithtown.In brief-what a pleasure and 90% of the credit falls to Antonella Martinis,the Sales Consultant I was assigned to.She was highly professional,patient,and knowledgable in taking me through the entire process- as were the other people I dealt with at Competition BMW.The whole place is a class act from start to finish and I actually look forward to future service visits.Thank you Antonella! More