Competition BMW of Smithtown
Smithtown, NY
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Always a Pleasure-Honest, Polite and Hardworking I've purchased over 7 cars from this dealer, new and used. Most of them with Marc H. He is a very professional salesperson and what he says it what I've purchased over 7 cars from this dealer, new and used. Most of them with Marc H. He is a very professional salesperson and what he says it what happens. He takes his time and doesn't rush you. My last car I traded in was a Mini Cooper. I was 7k backwards. He took me seriously when others didn't that I wanted to get out of this car. He found me a perfect car that I was able to build in the neg. equity. My payment stayed the same and I only paid 1k out of pocket because they added a backup camera. More
Service on BMW X5 Thanks to Joe I had service to replace head gasket and eccentric shaft, he recommended a year ago. Car runs better then ever. Thank you ! Thanks to Joe I had service to replace head gasket and eccentric shaft, he recommended a year ago. Car runs better then ever. Thank you ! More
Excellent John Oliveira worked with me in finding the car that suited me. He answered all my questions patiently and was very professional. Overall was an excel John Oliveira worked with me in finding the car that suited me. He answered all my questions patiently and was very professional. Overall was an excellent experience. More
I love Competition BMW I had the easiest and best experience at this dealership. My salesman, John Oliveria was phenomenal. He answered every question, helped me make choic I had the easiest and best experience at this dealership. My salesman, John Oliveria was phenomenal. He answered every question, helped me make choices about my car, kept me on the loop every step of the way. More
Repeat Purchase of BMW at Competition Just picked up a New X-5 for my Wife at Competition BMW. My Sales Associate that has assisted me both times is Marc Humanitski which has been excepti Just picked up a New X-5 for my Wife at Competition BMW. My Sales Associate that has assisted me both times is Marc Humanitski which has been exceptional. The Dealership has been remodeled since my last purchase and is beautifully done and comfortable for Clients both at Sales as well as Service. I Additionally want to mention that Jorge from the Genius Team, assisting my Wife at Delivery explaining all the vehicles details was detailed, friendly, patient explaining all festures. Marc H went even further at delivery, transferring all the stored Music from the Trade in into the New Vehicle( A must my wife wanted me to do and I could Not) Thank you Marc & Jorge More
Service on BMW X5 Although I didn't receive my vehicle on the same day, Greg assured me that everything is being taken care of and will have my vehicle back to me right Although I didn't receive my vehicle on the same day, Greg assured me that everything is being taken care of and will have my vehicle back to me right away. I picked up my vehicle and another problem happened but Greg got it in and out and I haven't had any problems since. More
Very pleased Everyone from the manager to the receptionist was very accommodating, knowledgeable and friendly. The whole experience was so easy. Justin took care o Everyone from the manager to the receptionist was very accommodating, knowledgeable and friendly. The whole experience was so easy. Justin took care of all the details. More
Great experience Entire experience was very enjoyable. My salesperson Nina was very nice and extremely easy to work with. Even the financing was a pleasurable experi Entire experience was very enjoyable. My salesperson Nina was very nice and extremely easy to work with. Even the financing was a pleasurable experience, Ron is a great guy and very easy to work with. I never felt any pressure to buy anything; they were only there to help in any way that they could. I have purchased many vehicles and it sometimes can be a stressful experience, this was my most pleasant car buying experience to date. More
Excellent customer service reps Greg Box is pleasant and helpful. My car needed a recall service I was told it would take from Firiday to Monday and he gave me a beautiful brand new Greg Box is pleasant and helpful. My car needed a recall service I was told it would take from Firiday to Monday and he gave me a beautiful brand new X5 fully loadedd car. Unfortunately I am only 4'11"" and this car was way too big for both view and comfort. And safety, as if seat was high enough to see the steering wheel was 3" from me.. There were only 2 loaners available neither good. I took the X5 after a young man Joseph stayed with me until the settings made it reasonable safe for a drive home where I could use a pillow, something I have not had to do since cars have power seats. Joseph should be recognized for his caring and patience. On Saturday Greg called me that he knew I was unhappy with the car size and got my car done in a day. I love my X1 what could have been a unsatisfactory review was offset by Greg and Joseph's help. More
Very Knowledgeable Sales Guy! We were working with Justin and he was simply amazing. Very passionate and knowledgeable about the brand and technicalities of the car. From start to We were working with Justin and he was simply amazing. Very passionate and knowledgeable about the brand and technicalities of the car. From start to finish, it was hassle free. We were able to pick out what we wanted-within our budget and picked up the car almost 24 hours later. He really cared about US being happy with the vehicle and made our experience very pleasant. More