Competition BMW of Smithtown
Smithtown, NY
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Good Experience Made the appointment in advance to secure a loaner. Everything went smoothly and Greg kept me up to date throughout the process. The only minor issue Made the appointment in advance to secure a loaner. Everything went smoothly and Greg kept me up to date throughout the process. The only minor issue was after a software update I lost some vehicle settings which I redid. Not a big deal though. Been going there a few years and I am pleased with the service. More
Knowledgable, friendly and honest salesman I have been going to John for the past 3/4 years now. He's been honest with me with every transaction. I always recommended my friends and family to h I have been going to John for the past 3/4 years now. He's been honest with me with every transaction. I always recommended my friends and family to him. He's the best More
I wish he could have provide me a shuttle bus back to BMW Wonderful and helpful service. I wish he told me earlier when will the loaner's car will be ready. I wish we could have finished fixing the car faster Wonderful and helpful service. I wish he told me earlier when will the loaner's car will be ready. I wish we could have finished fixing the car faster. More
Great service from BMW! As always Greg is a real class act! Great service from both Greg and all of staff who are respectful and courteous. It is quite apparent that all of t As always Greg is a real class act! Great service from both Greg and all of staff who are respectful and courteous. It is quite apparent that all of the employees work together to make the visit pleasurable and service department run smoothly! More
Great experience! This is my first BMW and competition was amazing with everything from test driving the car, to finalizing my lease. Antonella was so helpful and tried This is my first BMW and competition was amazing with everything from test driving the car, to finalizing my lease. Antonella was so helpful and tried everything that she could to make my price as low as possible. They have a really great lounge to wait in if necessary, and the staff is all very friendly. I would recommend this dealership to others, especially to work with Antonella! More
Service Best service because they care about you and your vehicle service appointment times easy drop off super fast.My car was clean when I drove it in and Best service because they care about you and your vehicle service appointment times easy drop off super fast.My car was clean when I drove it in and just as clean when I drove it home. More
Great service I brought my x1 in for service. First off I was given a courtesy call to remind me that it was time to bring my vehicle in which is awesome since I'm I brought my x1 in for service. First off I was given a courtesy call to remind me that it was time to bring my vehicle in which is awesome since I'm a extremely busy store owner. I love how you can just pull your vehicle right in through the automatic garage service door. The receptionist are always very pleasant and professional and I never wait for more then 10 minutes. My advisor, Greg Box, was very professional and pleasant. He outlined what would be done and how much it would cost and promised an update later that day. He gave me a call to tell me the progress on my vehicle and a timeline of when everything would be finished. I left with an awesome x5 loaner (might be my next car) and as always I was walked by one of the guys to show me where the loaner was located. When I picked my vehicle, I was in and out in a matter of minutes and they vacuumed my vehicle as well. I received a follow up call from Greg the next day to make sure my car service was to my expectation. Overall great experience as always!! More
Great buying experience Justin Martinez and the team made my sales process a pleasant one. I would highly recommend them. They were very fair on price too. A good value Justin Martinez and the team made my sales process a pleasant one. I would highly recommend them. They were very fair on price too. A good value More
Great experience Angie was great! I really enjoyed working with her. They matched the price I was given at another dealership and made the whole process smooth and eas Angie was great! I really enjoyed working with her. They matched the price I was given at another dealership and made the whole process smooth and easy. More
Outstanding buying experience Antonella was a pleasure to deal with right from the beginning. She was highly knowledgeable and took the time to understand what we were looking for Antonella was a pleasure to deal with right from the beginning. She was highly knowledgeable and took the time to understand what we were looking for, what was important to us in terms of features, and what were 'nice to haves'. Within a few hours we had identified a few options and quickly focused in on a 530 xi (we'd gone in to look at a 435 xi and compare the 5 just to see) - and within a couple of days she had found the perfect car. Antonella was responsive, diligent and ensured we got what we were looking for , whilst managing expectations. I couldn't have hoped for a better experience. More