Competition BMW of Smithtown
Smithtown, NY
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Good to be back in the BMW Family again After leasing from Mercedes for the past couple of years we decided to give it up a switch. We walked in on a whim to shop around for our next car sin After leasing from Mercedes for the past couple of years we decided to give it up a switch. We walked in on a whim to shop around for our next car since my wife's lease was up and we actually left with a downpayment on an SUV that same day. Artur was able to find us a suitable car to cross over to and took care of my wife's concerns. He was courteous, professional, knowledgeable and was able to find a car most suitable for us. Both Artur and Jorge are BMW geniuses and know all the ins and outs of the car which will definitely come in handy with the certain tips they gave. There are hundreds of features that certainly did not come with my previous car. I am glad that my wife made the switch to BMW and I am happy to be with the BMW Family once again. More
Always a pleasure to deal with. Have been dealing with Smithtown service for a few years. Rudy is always friendly and knowledgeable & quick to follow up. A pleasure to deal with. Muc Have been dealing with Smithtown service for a few years. Rudy is always friendly and knowledgeable & quick to follow up. A pleasure to deal with. Much better than experiences at Haberstad in Huntington. More
Seamless Phil is great. I downgraded from an X4 to a 3 series. He understood my financial constraints and worked with me to find an option that is not stress Phil is great. I downgraded from an X4 to a 3 series. He understood my financial constraints and worked with me to find an option that is not stressful that I was happy with. I drive over 70 miles (with there being many other BMW dealerships in between) to this dealership because of their continued excellence in customer service. Helga made the process seamless and conducted herself most professionally. Nicole is excellent in introducing the car's features and upgraded technology. More
Always a pleasure Rudy is a pleasure to deal with. He's friendly, knowledgeable, and always willing to help. No hassles, addresses issues and gets things accomplished. Rudy is a pleasure to deal with. He's friendly, knowledgeable, and always willing to help. No hassles, addresses issues and gets things accomplished. Thanks for everything Rudy! More
Focused, clear, articulate, on time. Ruddy is knowledgeable, affable, easy to speak with and understands the 550iX car and its performance characteristics. He follows through and follows Ruddy is knowledgeable, affable, easy to speak with and understands the 550iX car and its performance characteristics. He follows through and follows up. Very thorough. Excellent communication skills. Ed More
Always professional Greg Box is the consummate professional and an asset to BMW. Everyone in the service area works very hard to make sure all customers are satisfied! Greg Box is the consummate professional and an asset to BMW. Everyone in the service area works very hard to make sure all customers are satisfied! They do a terrific job More
Air Bag Recall I brought my 2002 325i in for air bag recall, the service adviser informed me of $2700.00 worth or repairs my car needed. Brakes, oil leak and a f I brought my 2002 325i in for air bag recall, the service adviser informed me of $2700.00 worth or repairs my car needed. Brakes, oil leak and a few other Suspicious problems. I nicely declined his offer to remove thousands of dollars from my wallet and brought my car to my mechanic, a former BMW service advisory and dealer, and he informed me that there is nothing wrong with my car at all. I never expected such sleazy actions by a BMW dealer, but I guess even high end car dealers can be unscrupulous. More
A Wonderful Experience Joe was great from start to finish. He was very honest and fair. Joe explained ever detail that I was included in my car. He has great people skills, Joe was great from start to finish. He was very honest and fair. Joe explained ever detail that I was included in my car. He has great people skills, and I would highly recommend My friends to buy a BMW and have Joe help them... Thanks Joe ... I love my car!! More
Great service. Very professional and quick. Kept me notified while i was waiting. Also, waiting area was clean and snacks and coffee were available very early in t Very professional and quick. Kept me notified while i was waiting. Also, waiting area was clean and snacks and coffee were available very early in the morning. More
Amazing set of people My Service Advisor Joe Fiorentino is the absolute best. I couldnt ask for a better person to assist me with the needs or requirements of my SUV. As ma My Service Advisor Joe Fiorentino is the absolute best. I couldnt ask for a better person to assist me with the needs or requirements of my SUV. As many times as I may call and harass him and any of the team members, they never get annoyed and make me feel as though I am apart of the team as well. I want to thank them all for their assistance and courteous manner throughout. More