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Competition BMW of Smithtown

Smithtown, NY

4.1
1,078 Reviews

599 Middle Country Rd

Smithtown, NY

11780

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Showing 1,078 reviews

October 30, 2017

Always a pleasure to deal with. Have been dealing with Smithtown service for a few years. Rudy is always friendly and knowledgeable & quick to follow up. A pleasure to deal with. Muc More

by JP Commisso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy Alanis
October 29, 2017

Seamless Phil is great. I downgraded from an X4 to a 3 series. He understood my financial constraints and worked with me to find an option that is not stress More

by DenMcCarthy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Laccone, Helga Carroll, Nicole Rizzo
October 28, 2017

Always a pleasure Rudy is a pleasure to deal with. He's friendly, knowledgeable, and always willing to help. No hassles, addresses issues and gets things accomplished. More

by Dentaldee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy Alanis
October 27, 2017

Focused, clear, articulate, on time. Ruddy is knowledgeable, affable, easy to speak with and understands the 550iX car and its performance characteristics. He follows through and follows More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy Alanis
October 24, 2017

Always professional Greg Box is the consummate professional and an asset to BMW. Everyone in the service area works very hard to make sure all customers are satisfied! More

by Lorim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Box
October 23, 2017

Air Bag Recall I brought my 2002 325i in for air bag recall, the service adviser informed me of $2700.00 worth or repairs my car needed. Brakes, oil leak and a f More

by Thomas Arsenault
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Panepinto
Nov 29, 2017 -

Competition BMW of Smithtown responded

Thomas, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Here at Competition BMW, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our service manager at (877) 740-8691 to discuss ways we can better serve you in the future.

October 22, 2017

A Wonderful Experience Joe was great from start to finish. He was very honest and fair. Joe explained ever detail that I was included in my car. He has great people skills, More

by Lucyb422
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Deinzer
October 20, 2017

Great service. Very professional and quick. Kept me notified while i was waiting. Also, waiting area was clean and snacks and coffee were available very early in t More

by bmw328xi
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rudy Alanis
October 18, 2017

Amazing set of people My Service Advisor Joe Fiorentino is the absolute best. I couldnt ask for a better person to assist me with the needs or requirements of my SUV. As ma More

by Chynee84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Fiorentino, Artur Tadevosyan
October 17, 2017

Great Service!! I went in to have my wiper blades looked at. They were very accommodating made the appointment for next day. Was finished in 35 minutes and had my car More

by samxon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Box
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