Competition BMW of Smithtown
Smithtown, NY
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Recent Service Alway a pleasure dealing with my service manager Rudy and the rest of the service team at Competition BMW of Smithtown. He courtesy car they provided Alway a pleasure dealing with my service manager Rudy and the rest of the service team at Competition BMW of Smithtown. He courtesy car they provided was fun to drive. The work was excellent as usual. My only criticism is the price is a bit high. More
Professional and convenient service The problems during the inspection on my Z-4 were fixed as promised and I was given a loaner which helped me to go with my life without any interrupti The problems during the inspection on my Z-4 were fixed as promised and I was given a loaner which helped me to go with my life without any interruptions ... Jacqueline Ruggiero,the assit .service manager was professional with her explanations and kept in touch during the process of ordering parts and repairs. Thank you.! More
Overall Great experience This was a no hassle experience. I worked with Doug, who identified my needs and what I wanted to pay, and went to work for me. I highly recommend u This was a no hassle experience. I worked with Doug, who identified my needs and what I wanted to pay, and went to work for me. I highly recommend using Doug, great guy and great service. More
Wonderful to deal with The Client Advisor, Wasyl Bozydaj, was great to deal with. He is very professional and from my account, not pushy at all...just friendly and patient, The Client Advisor, Wasyl Bozydaj, was great to deal with. He is very professional and from my account, not pushy at all...just friendly and patient, and very knowledgeable. The Business Manager, Helga Carrol was also very proffessional, friendly and thorough. And finally, Nicole Rizzo, who provides you with instruction for your new car, was also great and patient! Thank you, Competition BMW, for providing your quality personnel to make our car buying experience a truly positive one! More
Amazing Customer Service I have had the best experience in this dealership with Justin. He is very knowledgeable, nice, kind and mannered. He is definitely a pro at what he I have had the best experience in this dealership with Justin. He is very knowledgeable, nice, kind and mannered. He is definitely a pro at what he does!!!! He definitely knows his stuff! Helga also help me tremendously she’s a serious pro! Always put together and very sweet. I enjoyed speaking to her on a Couple of occasions. She even threw in the mats for free which I found to be very very nice of her! More
"Exceptional Sales Force" We are a loyal BMW family and in no small part is that decision due to people like my salesperson Phil Laccone. Phil is knowledgeable, extremely helpf We are a loyal BMW family and in no small part is that decision due to people like my salesperson Phil Laccone. Phil is knowledgeable, extremely helpful and lives up to his word. I was impressed by the fact that when I raised a question that he didn't know the answer to off hand, he immediately sought out the answer. Phil always makes our BMW experience an enjoyable one and we leave there knowing that we obtained the best possible deal! Once again, thank you Phil and everyone else at Competition BMW. More
Great salesperson Artur is the best. Direct honest helpful. He provides advice and ideas to help customers get a fair deal and save $'s. Artur told me about the BMW C Artur is the best. Direct honest helpful. He provides advice and ideas to help customers get a fair deal and save $'s. Artur told me about the BMW Car club rebate program of which I knew nothing. Now I'm getting a club rebate! Artur, his manager Mr Bellucci, Helga the business manager, Nicole and other employees I came in contact with all seem to have positive attitudes, are friendly & welcoming to customers. More
Routine service Easy to get appointments. Fast and courteous and they always wash the car. Wi-Fi, coffee in the waiting area. I would recommend the dealership. Easy to get appointments. Fast and courteous and they always wash the car. Wi-Fi, coffee in the waiting area. I would recommend the dealership. More
Great, polite service The wait can be a little long, so be prepared. BUT the service staff are all accommodating and welcoming and this is my favorite dealer for service. The wait can be a little long, so be prepared. BUT the service staff are all accommodating and welcoming and this is my favorite dealer for service. (I've used other BMW dealers with less than exceptional service.) More
Another great service experience My experiences over the last 2 yrs of leasing my 1st BMW have been great. I am a very busy professional and having them pick up my car a leave a loan My experiences over the last 2 yrs of leasing my 1st BMW have been great. I am a very busy professional and having them pick up my car a leave a loaner car is exactly what I need. Very attentive to any questions/concerns I have. The car always comes back washed and vacuumed which is a nice touch and what one would expect for a high level experience. I have not leased the same vehicle ever, but may do it next year if the numbers work. Can't wait. More