Competition BMW of Smithtown

A Dealership You Can Trust Quick, simple enjoyable car purchasing process in a clean environment staffed with friendly, knowledgeable, kind employees. Really good, smart, respe Quick, simple enjoyable car purchasing process in a clean environment staffed with friendly, knowledgeable, kind employees. Really good, smart, respectful vibe in this dealership and their price beat other dealerships in the area. Couldn't be happier. I think this is the beginning of a very long relationship. More

Excellent professional service provided with a smile warm and friendly really appreciated the courtesy given. Will recommend family and friends to buy BMW now professional service provided with a smile warm and friendly really appreciated the courtesy given. Will recommend family and friends to buy BMW now and in the future great car More

Simply AMAZING! Had an appointment set up on line, they great you with a friendly open minded attitude that says to me "welcome, come in, let us help solve all your c Had an appointment set up on line, they great you with a friendly open minded attitude that says to me "welcome, come in, let us help solve all your concerns". They never tell you anything negative ever, they never use strong negative words, and they all make me feel super comfortable about BMW servicing my car, which means the world to me. I go in and leave feeling relaxed and confident that my vehicle is being worked on in a very proper, neat and professional manor. Which now a days is extremely rare . Jackie Ruggiero sat with me explained everything and answered all my questions. There was not one single moment where I felt nervous of leaving my car with her/them. The front desk staff was just as awesome and so was the tech's/mechanics who performed the work. My X1 was kept clean (and believe you me I checked it all) all my settings weren't affected and it was in a very timely manor. I am one of those super anal car loving guys that keeps his baby showroom clean at all times. BMW DID NOT disappoint me at all. I wish there was a rating above 5 star's or 100% cause they all deserve it. Makes me super proud to be a BMW owner, waited a long time to own one and now that I do.....I'm not going anywhere anytime soon. More

First BMW lease This was my first lease with BMW and both the salesman and business manager were great to work with. Very easy car buying experience and I would defin This was my first lease with BMW and both the salesman and business manager were great to work with. Very easy car buying experience and I would definitely recommend them More

Those that careless I was tax ny tax mean while i reside in the sate of Pennsylvania and to top it off when i left a messsage for manager to call me n they dont call u b I was tax ny tax mean while i reside in the sate of Pennsylvania and to top it off when i left a messsage for manager to call me n they dont call u back at all its def not a place i would ever do business again with wait not to mention the sales person told me as a customer i complain a lot mean while im the one paying for the car def not a good place to bring my friends SHADDYYYYYYY BUNCH...... !!!!!!! More

As promised I called at 9:00 AM to ask to bring my car in to have a flat repaired (I have wheel and tire insurance, a must with the very low-profile tires on my I called at 9:00 AM to ask to bring my car in to have a flat repaired (I have wheel and tire insurance, a must with the very low-profile tires on my car). I had only a short window, but they agreed to my preferred time of 1:00 PM. I brought the car in and was given a one-hour turn-around time. The car was done in 45 minutes, washed inside and out, with a new set of wipers to boot. All at no charge, while I sat in their excellent showroom lounge and had a great fresh cup of Starbucks coffee (a Rice Crispies treat too; don't tell my wife). Altogether, a fine time, as always. I have been a customer for 15 years. More

Walked In For State Inspection I knew I needed to get the inspection done by month end but had not made any appointment. I happened to be in the area of Competition late one aftern I knew I needed to get the inspection done by month end but had not made any appointment. I happened to be in the area of Competition late one afternoon and I walked into the dealership on the off-chance they might be able to take the car. The people at Competition could not have been nicer and more accommodating. They took the car, did the inspection and even did the wash. Everyone was pleasant and professional and I appreciate their help. More

More than thrilled to make a switch!! I had a BMW from another dealership and for 3 years they just showed me that they didn't care about their customers and they didn't care about keep th I had a BMW from another dealership and for 3 years they just showed me that they didn't care about their customers and they didn't care about keep their customers. The service hours were terrible, they never offered a loaner. They've been trying to get me out of my lease early, but had horrible options for me. They were just horrible people to deal with. When I went into Competition just to look around, I was blown away at the attentiveness. I was treated like I mattered. Antonella said "we're going to make this work." And that's what she did. She really made me feel like a member of a new family. Helga was so sweet to talk to. She explained everything to me in detail. The loaner car policy was amazing. Nicole helped me connect everything in my car and then made herself accessible to me in-case I need her help with my garage door opener or anything else that may come up! I am so lucky to live so close to this dealership. Never in my life have I actually liked a car dealership. I was more than excited to get rid of my old keys and move on to a nicer, friendlier dealership! More

excellent service I recently purchased a 2014 X5 from John Oliveira and I was treated like a valued customer. I got a good deal, excellent service and a lot of attenti I recently purchased a 2014 X5 from John Oliveira and I was treated like a valued customer. I got a good deal, excellent service and a lot of attention to details. I will be back again when it will be time for a new car. Sergio More

two cars in one year Marc Humanitzki and Helga Carroll had helped my husband with a car one year prior after dealing with another dealership 46 miles closer to home. It w Marc Humanitzki and Helga Carroll had helped my husband with a car one year prior after dealing with another dealership 46 miles closer to home. It was so much a better experience that i decided to switch to BMW for myself after 4 consecutive purchases of a Lexus GS. Marc got me into a BMW X5 Hybrid and i have never enjoyed a new car like i do this one. Helga made the whole purchase a breeze and had all the answers i needed,. when i had a problem with the charger Helga made sure i had a replacement in the mail. More