Competition BMW of Smithtown
Smithtown, NY
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great service rep, she is knowlegable and efficient! Once you have purchased the vehicle what keeps you coming back is the quality of the service. This starts with the initial intake service experience. Once you have purchased the vehicle what keeps you coming back is the quality of the service. This starts with the initial intake service experience. BMW's assigned service rep, Jackie, is excellent and with the outstanding service it is a painless experience to bring your car in More
Great car buying experience I can thank enough the Staff at competition BMW From Phil Laccone ( the sales man) to Shaun Weissmen ( the sales Manager) who listened to my requests I can thank enough the Staff at competition BMW From Phil Laccone ( the sales man) to Shaun Weissmen ( the sales Manager) who listened to my requests and made all happened ! Thank you ! More
Thorough, Reliable and Reasonable Competition has serviced all of my BMWs. I've never had any problems. They are easy to deal with thoroughly explain all service needs and very accommo Competition has serviced all of my BMWs. I've never had any problems. They are easy to deal with thoroughly explain all service needs and very accommodating in scheduling appointments. More
Service was wonderful. My car is just a year old. Everything including inspection was taken care. There was a loaner car for me. My car was washed and vacuum was wonderful. My car is just a year old. Everything including inspection was taken care. There was a loaner car for me. My car was washed and vacuumed. They always do a great job. More
Good from Beginning to End As usual, friendly, attentive and TIMELY service on my vehicle. Caring involvement in my renewal/extension of service, after six years of ownership. As usual, friendly, attentive and TIMELY service on my vehicle. Caring involvement in my renewal/extension of service, after six years of ownership. Only "complaint" is NOT with the dealership, but for being chased - to no avail - by SiriusXM after the service. More
Amazing The amazing woman who answers the phone Michelle so courteous respectful and most important understanding she transfered me many times to service and The amazing woman who answers the phone Michelle so courteous respectful and most important understanding she transfered me many times to service and sales to the wonderful people. You have an amazing team Shaun the sales manager Jason Phelps my salesman were on point I truly appreciate the dedication and I would truly like to point out when I was not receiving a response from finance Michelle Jason Shaun were on top of it My car was delivered to my home in amazing fashion George the genius gentleman is so on courteous and friendly I think the kudos goes to Michelle for making sure I got a call back from finance over and over I am sure she was diligent because I always received a call back Shaun and Jason were extremely attentive. Jason answered my emails even when he was out of the office. I am so thrilled to be a recurring customer Thank you all for making my Christmas. More
Last Minute Inspection I had stopped in the sales office with my husband and mentioned that my car's inspection was due at the end of the month. The saleswoman, Theresa sai I had stopped in the sales office with my husband and mentioned that my car's inspection was due at the end of the month. The saleswoman, Theresa said she would make a call and see if they could do it right away (it was already 2 or 3pm). She hung up and told me to go to service, they would be more then happy to do my inspection right away. When I arrived in the Service Dept Chris greeted me and ensured me that the inspection would be done and would I also like them to do a complementary car wash. I thanked him for both. More
Very friendly! I like the minute I walked inside the dealership, Antoneela made me fell like I was her family. Her smile, sincere and professional effort to help me I like the minute I walked inside the dealership, Antoneela made me fell like I was her family. Her smile, sincere and professional effort to help me buy my new BMW from competition BMW. I will recommend to my family and friends. More
Above and Beyond The entire staff of Competition BMW of Smithtown ensures the utmost experience and satisfaction to their customers. Marc handled my lease quick and ea The entire staff of Competition BMW of Smithtown ensures the utmost experience and satisfaction to their customers. Marc handled my lease quick and easy. The service is impeccable and they will go as far to drop off a loaner and pick your BMW up!!! I know Rolls Royce owners who get a Hyundai as a loaner and have to drop off and pick up themselves. Competition BMW is my "Go To" dealership for my past and any future purchases! More
Good customer service This my 8th BMW and the 3rd dealer I've worked with, excellent overall. However, all other dealers give a gift, got nothing, not even an umbrella! This my 8th BMW and the 3rd dealer I've worked with, excellent overall. However, all other dealers give a gift, got nothing, not even an umbrella! More