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Competition BMW of Smithtown

Smithtown, NY

4.1
1,078 Reviews

599 Middle Country Rd

Smithtown, NY

11780

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Showing 1,078 reviews

January 11, 2018

First BMW. 750 i xDrive, John Zikos made the deal happen. Tried dealing with other dealers and they seemed not to want to delve into the situation that I was in and get me out More

by Bryan779
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zikos, Shaun Weissman
Jan 17, 2018 -

Competition BMW of Smithtown responded

Bryan779, thank you for sharing your positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Competition BMW Of Smithtown!

January 11, 2018

2018 M2 Purchase Phil got word from one of his coworkers that I was interested in purchasing a new M2 and he reached out to me via a phone call. I had a specific color More

by BillyPerry631
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Saint- Val, Phil Laccone
Jan 17, 2018 -

Competition BMW of Smithtown responded

Hello Billyperry631, thank you; we appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

January 10, 2018

Great place to buy from Smooth smooth smooth!! very happy with the negotiation and I love the car this is the best car buying process I ever had take the time and stop by you More

by 559211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Bottomley, Helga Carroll
Feb 22, 2018 -

Competition BMW of Smithtown responded

559211, thank you for sharing your positive experience! Thank you, and have a fantastic day!

January 10, 2018

Willing to drive 50 miles and pass hundreds of dealers!!! My letter to the dealership sums it all up..... Good morning MY BMW Family!!!! I wanted to send this email first to thank you Antonella for everyth More

by Shatina Edwards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Saint-Val, Catherine Estrella, Michelle Stewart, Jonathan Bottomley, Antonella Martinis, Theresa Pierro, Aschlyn Puterio
Jan 11, 2018 -

Competition BMW of Smithtown responded

Shatina, Wow! What a nice compliment. We always state our goal is to treat our customers to the highest quality experience and service we can provide, and we are delighted that we were able to do this with your visit. Thank you for taking the time to let everyone know!

January 10, 2018

Extremely happy with Competition BMW I worked with Russell and Bob. Second car I purchased from competition BMW. Will be back In The future for sure. Russell made the car buying process More

by Bimmer man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Bellucci, Russell Cacace, Helga Carroll
Jan 11, 2018 -

Competition BMW of Smithtown responded

To the Bimmer Man, Thanks so much for the high ratings and nice review. Our staff takes a lot of pride in doing everything we can to provide our clients with the highest level of service. You letting us know means a lot and helps us know we are achieving our goals.

January 07, 2018

Awesome Experience! So I walked into Competition BMW late on a Sunday, not realizing it was nearly closing time. Sales person Joe Deinzer assisted me and, even though it More

by NanBlue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helga Carroll, Jorge Urrea-Vallejo, Joseph Deinzer
Jan 11, 2018 -

Competition BMW of Smithtown responded

We appreciate your positive review about your recent experience with us! Our goal is to make every experience you have with our dealership as enjoyable and easy as possible. We appreciate hearing from you and love that we lived up to these high expectations with you.

January 05, 2018

Wonderful experience for getting a new BMW This is the fourth car from this dealership and same sales person: Mr. Jason Phelps After a few phone calls during which I listed my options, in a Sa More

by Sorinvbadea
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg Box, Helga Carroll, Jason Phelps
Jan 11, 2018 -

Competition BMW of Smithtown responded

Sorinvbadea, thank you for sharing your positive experience! Jason, Gregg, Helga and the rest of the staff appreciate hearing that your visit was a great one. Thanks again for the recommendation, and have an amazing day!

December 30, 2017

Very easy. Smooth transition From the moment I had contact with Phil everything went smooth to returning my old car and transitioning to the new car. That’s what I like quick and More

by Belmont61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Laccone
Jan 03, 2018 -

Competition BMW of Smithtown responded

Belmont61, it's experiences like yours that really keep us motivated! Thanks again for the recommendation, and have an amazing day!

December 30, 2017

2013 335 i convertable The car took over 1 week to prep, the final price was more than we agreed ,and I did not receive all that was supposed to be included. More

by jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Phelps
Feb 22, 2018 -

Competition BMW of Smithtown responded

Jim, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to make this up to you. Please contact our General Sales Manager Shaun at (888) 873-1996 so we can make your experience a positive one.

December 28, 2017

Mislead on warranty I felt baited after maintenance work was done, I've had this lease less than 2 years and have been told that there are a range of problems with the ve More

by rrodri4486
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rudy Alanis
Feb 12, 2018 -

Competition BMW of Smithtown responded

Rrodri4486, sorry for the delay in response and thank you for taking the time to leave us feedback about your experience with us. Here at Competition BMW Of Smithtown, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager (888) 873-1996 to discuss ways we can better serve you in the future.

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