Competition BMW of Smithtown

good but disappointed just disappointed in the fact that I just brought the car in june of 2017 and the paint is peeling and I was told nothing can be done by BMW just disappointed in the fact that I just brought the car in june of 2017 and the paint is peeling and I was told nothing can be done by BMW More

They are BMW and act overcharge you for the Bullcrap engines BMW are the worse engines. I had two and the engines had serious problems where I could of brought a whole other car! They suck!!!! The dealership was BMW are the worse engines. I had two and the engines had serious problems where I could of brought a whole other car! They suck!!!! The dealership was the worse I’ve been to. More

WONDERFUL BUYING EXPERIENCE I have bought many cars in my days and the service that i received at competition bmw in smithtown was 5 star. Jason phelps and Helga carroll where I have bought many cars in my days and the service that i received at competition bmw in smithtown was 5 star. Jason phelps and Helga carroll where great. More

Excellent customer service Antonella Martinis was very helpful in helping me select and purchase my CPO BMW; patient, knowledgeable and just nice! And Jorge Urrea-Vallejo was i Antonella Martinis was very helpful in helping me select and purchase my CPO BMW; patient, knowledgeable and just nice! And Jorge Urrea-Vallejo was invaluable in walking me through many of the features included in newer Bimmers. A good experience! More

Real human interaction Ken was incredibly understanding of my situation and was able to do all that he could to help solve the problem. He isn't just an automaton that tries Ken was incredibly understanding of my situation and was able to do all that he could to help solve the problem. He isn't just an automaton that tries to make as much money as he can from you. He took the time to listen and explain everything that's going on. He was able to cut my time waiting in half and able to save me a great deal of money. I'm very pleased at the professionalism and compassion he brought while servicing my vehicle. More

Salesmanship The team were very well informed on the cars. Salesman (Marc) was upfront and courteous. After reviewing cars at other competitors dealerships, I was The team were very well informed on the cars. Salesman (Marc) was upfront and courteous. After reviewing cars at other competitors dealerships, I was impressed with the secondary computer display to view along with salesman. This provided an atmosphere of being honest purchasing details about the car and financial services. More

Terrible experience, Worst BMW Dealership on Long Island. I do NOT recommend Competition BMW in Smithtown from the Sales people to the Service department. Incompetent run dealership, I went there to buy a CP I do NOT recommend Competition BMW in Smithtown from the Sales people to the Service department. Incompetent run dealership, I went there to buy a CPO and two sales rep's were too lazy to find me the BMW I was interested. I called left messages several times and they texted me back they were either off, on vacation or they ignored my calls and texts. I bought my car at another dealership in CT, I brought my car there for service since I live a couple miles and it was convenient. Unfortunately they told me they would be able to fix the issue in 45 min. Well, 5 hours still sitting and waiting, Greg Box the Service misogynist is nasty, rude and made up excuses for hours in the shop, a simple reprogramming a key. After 5 hours I asked for my car, waiting all afternoon, leaving work. The staff clearly had no clue what they are doing. My car was returned with several scratch marks, finger prints, filthy windows, dials played with, radio station changed, dirt on the console, steering wheel, mats all had to be cleaned by ME. I had asked for the Servie Manager, Vinnie DiGregorio, they told me he was having his lunch. Excuse me, when does a disgruntled customer have to wait for the Manager to finish his sandwich! I will NOT return, I have to take a 30 minute drive to find competience and professionalism. Competitition that lack, the name should be changed to INCOMPETENT. I told all my associates NOT to ever go here. Terrible experience, More

Great personnel and car This is my first BMW experience and it probably won’t be my last. So far not only the sales personnel, but also the car, have proven to provide outst This is my first BMW experience and it probably won’t be my last. So far not only the sales personnel, but also the car, have proven to provide outstanding service. Everyone I was in contact with was courteous and friendly. I would recommend this dealership and car to anyone. More

excellent service always there is not much more to say that my whole experience at this dealership has been nothing less than excellent... from buying my car from Joe Dienzer there is not much more to say that my whole experience at this dealership has been nothing less than excellent... from buying my car from Joe Dienzer ,, to each service visit with Greg Box !!! More

I wasn’t happy with the service and price. i Was not please with the service of B MW and special the price. Every 3 years I lease a new BMW, this is the last one. i Was not please with the service of B MW and special the price. Every 3 years I lease a new BMW, this is the last one. More