Competition BMW of Smithtown

Very Pleased with Customer Service My experience with Competition BMW was very pleasant and sales associate John Oliviera was extremely knowledgable and very helpful, as were other empl My experience with Competition BMW was very pleasant and sales associate John Oliviera was extremely knowledgable and very helpful, as were other employees I had interaction with during sales process, I would have given this dealership five stars but for inordinately long amount of time my wife and I needed to wait for our car to be readied for pick up. And then waiting again for documents signing and handing over deposit check. Its understandable that dealership was busy for end of month purchases. But it was fortunate that I had no pressing engagements and could wait around for almost two hours the whole process took without any negative consequences. Still, overall, my experience was very good, despite this glitch. More

A Model for Excellent Customer Service It was our first time looking to lease three BMWs. Marc and team made the experience extremely smooth and easy. They handled everything for 3 vehicl It was our first time looking to lease three BMWs. Marc and team made the experience extremely smooth and easy. They handled everything for 3 vehicles flawlessly and seamlessly. Great team! More

Excellent Customer Service Justin and Helga were great. Justin went out of his way to find us the right car and he made it a great experience from start to finish. Justin and Helga were great. Justin went out of his way to find us the right car and he made it a great experience from start to finish. More

My third BMW from this dealer. My third BMW from this dealer says it all. Sales and service are top notch. The waiting area is comfortable and the amenities while waiting make the w My third BMW from this dealer says it all. Sales and service are top notch. The waiting area is comfortable and the amenities while waiting make the wait pleasent. More

Great Service Department My 2014 X3 had a rumble noise that was challenging to diagnose. The service team at Competition BMW persevered and fixed it. A special thanks to Bri My 2014 X3 had a rumble noise that was challenging to diagnose. The service team at Competition BMW persevered and fixed it. A special thanks to Brian the Shop Foreman. More

Service Ken is very thorough and extremely helpful explaining the procedures and service your car needs. I would not hesitate to use this dealership, and Ken Ken is very thorough and extremely helpful explaining the procedures and service your car needs. I would not hesitate to use this dealership, and Ken in particular, in the future. Highly recommended! More

Very good First oil change car was picked up in timely manner and returned with an outside car wash. Very pleased with the service both on the phone and in pers First oil change car was picked up in timely manner and returned with an outside car wash. Very pleased with the service both on the phone and in person More

Doug is awesome! We just purchased our 4th BMW from Doug. We keep coming back and he is a big part of it. Never pushy, always clear and always nice. He is driven and d We just purchased our 4th BMW from Doug. We keep coming back and he is a big part of it. Never pushy, always clear and always nice. He is driven and does all the legwork to make sure your experience is the best. I highly recommend him as the best salesman (salesperson for the SJWs) there. After this lease is up we will go back and hope he is still there. Thanks More

Headache I took my car to BMW for a recall and ever since I been taking it to them. I spent 2000 already and going on the 3rd time bringing it back for the sam I took my car to BMW for a recall and ever since I been taking it to them. I spent 2000 already and going on the 3rd time bringing it back for the same problem. Why am I still paying for the same problem cuz they find a way to make another issue everytime..thia is my last time going to them and I wanna talk to a higher up...im very angry I'm taking it to them for the 3rd time for same issue and will not pay another dollar.. More

Back ton BMW after 14 years The last BMW I owned was a new BMW X5 purchased from competition back in 2001 So it has been a very long time since I considered a new BMW . I The last BMW I owned was a new BMW X5 purchased from competition back in 2001 So it has been a very long time since I considered a new BMW . I came into competition the other day to check out the new 2018 X3 While I was testing out the X.3 I noticed a stunning red X4 and immediately fell in love with that as a car!! I knew my wife would love My salesman was able to make me a good offer on a trade-in for my Escalade and was willing to prep the X4 immediately so I could take it home the same day I Really shocked my wife and kids coming home with this gorgeous new red BMW X4 which we just cannot get over all the technology over and above what my Escalade had and certainly ithe huge improvement since my last BMW I'm also extremely impressed with the professionalism of the competition staff the entire staff including having a separate product expert to help answer questions and show us all the technological features of the X 4. Very impressive indeed !!! More