Competition BMW of Smithtown
Smithtown, NY
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A Model for Excellent Customer Service It was our first time looking to lease three BMWs. Marc and team made the experience extremely smooth and easy. They handled everything for 3 vehicl It was our first time looking to lease three BMWs. Marc and team made the experience extremely smooth and easy. They handled everything for 3 vehicles flawlessly and seamlessly. Great team! More
Excellent Customer Service Justin and Helga were great. Justin went out of his way to find us the right car and he made it a great experience from start to finish. Justin and Helga were great. Justin went out of his way to find us the right car and he made it a great experience from start to finish. More
My third BMW from this dealer. My third BMW from this dealer says it all. Sales and service are top notch. The waiting area is comfortable and the amenities while waiting make the w My third BMW from this dealer says it all. Sales and service are top notch. The waiting area is comfortable and the amenities while waiting make the wait pleasent. More
Great Service Department My 2014 X3 had a rumble noise that was challenging to diagnose. The service team at Competition BMW persevered and fixed it. A special thanks to Bri My 2014 X3 had a rumble noise that was challenging to diagnose. The service team at Competition BMW persevered and fixed it. A special thanks to Brian the Shop Foreman. More
Service Ken is very thorough and extremely helpful explaining the procedures and service your car needs. I would not hesitate to use this dealership, and Ken Ken is very thorough and extremely helpful explaining the procedures and service your car needs. I would not hesitate to use this dealership, and Ken in particular, in the future. Highly recommended! More
Very good First oil change car was picked up in timely manner and returned with an outside car wash. Very pleased with the service both on the phone and in pers First oil change car was picked up in timely manner and returned with an outside car wash. Very pleased with the service both on the phone and in person More
Doug is awesome! We just purchased our 4th BMW from Doug. We keep coming back and he is a big part of it. Never pushy, always clear and always nice. He is driven and d We just purchased our 4th BMW from Doug. We keep coming back and he is a big part of it. Never pushy, always clear and always nice. He is driven and does all the legwork to make sure your experience is the best. I highly recommend him as the best salesman (salesperson for the SJWs) there. After this lease is up we will go back and hope he is still there. Thanks More
Headache I took my car to BMW for a recall and ever since I been taking it to them. I spent 2000 already and going on the 3rd time bringing it back for the sam I took my car to BMW for a recall and ever since I been taking it to them. I spent 2000 already and going on the 3rd time bringing it back for the same problem. Why am I still paying for the same problem cuz they find a way to make another issue everytime..thia is my last time going to them and I wanna talk to a higher up...im very angry I'm taking it to them for the 3rd time for same issue and will not pay another dollar.. More
I was told I was getting a couple of things but did not get. Apparently the cars technology is so advanced that the things I was supposed to get cannot be added on.For instance WiFi cannot be added on and severa Apparently the cars technology is so advanced that the things I was supposed to get cannot be added on.For instance WiFi cannot be added on and several other things, its my first BMW and wanted it to be a great experience ,they don't give out brochures so looking on my sales receipt doesn't help me,I go by the word of my salesman, enough said. More
Back ton BMW after 14 years The last BMW I owned was a new BMW X5 purchased from competition back in 2001 So it has been a very long time since I considered a new BMW . I The last BMW I owned was a new BMW X5 purchased from competition back in 2001 So it has been a very long time since I considered a new BMW . I came into competition the other day to check out the new 2018 X3 While I was testing out the X.3 I noticed a stunning red X4 and immediately fell in love with that as a car!! I knew my wife would love My salesman was able to make me a good offer on a trade-in for my Escalade and was willing to prep the X4 immediately so I could take it home the same day I Really shocked my wife and kids coming home with this gorgeous new red BMW X4 which we just cannot get over all the technology over and above what my Escalade had and certainly ithe huge improvement since my last BMW I'm also extremely impressed with the professionalism of the competition staff the entire staff including having a separate product expert to help answer questions and show us all the technological features of the X 4. Very impressive indeed !!! More