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Competition BMW of Smithtown

Smithtown, NY

4.1
1,078 Reviews

599 Middle Country Rd

Smithtown, NY

11780

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Showing 1,078 reviews

March 07, 2018

A Model for Excellent Customer Service It was our first time looking to lease three BMWs. Marc and team made the experience extremely smooth and easy. They handled everything for 3 vehicl More

by Kathi Saccullo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Humanitzki, Nicole Rizzo, Brian Donahue
Mar 08, 2018 -

Competition BMW of Smithtown responded

Hi Kathi! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 05, 2018

Excellent Customer Service Justin and Helga were great. Justin went out of his way to find us the right car and he made it a great experience from start to finish. More

by KG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helga Carroll, Justin Martinez
Mar 06, 2018 -

Competition BMW of Smithtown responded

Kg, we are so happy to read such a great review about Competition BMW Of Smithtown! We hope to see you soon!

March 04, 2018

My third BMW from this dealer. My third BMW from this dealer says it all. Sales and service are top notch. The waiting area is comfortable and the amenities while waiting make the w More

by Keith Butcher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Bellucci, Greg Box, Jackie Ruggiero, Helga Carroll
Mar 06, 2018 -

Competition BMW of Smithtown responded

Keith Butcher, we're so glad that we were able to go above and beyond your expectations! Thanks again for taking the time to leave us this information about your recent visit. Take care!

March 03, 2018

Great Service Department My 2014 X3 had a rumble noise that was challenging to diagnose. The service team at Competition BMW persevered and fixed it. A special thanks to Bri More

by BMW-X3-Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Panepinto
Mar 06, 2018 -

Competition BMW of Smithtown responded

Bmw-x3-guy, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 02, 2018

Service Ken is very thorough and extremely helpful explaining the procedures and service your car needs. I would not hesitate to use this dealership, and Ken More

by twocorgis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Darmanin
Mar 06, 2018 -

Competition BMW of Smithtown responded

Hi Twocorgis, thank you for taking the time to leave a review for us at Competition BMW Of Smithtown. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 01, 2018

Very good First oil change car was picked up in timely manner and returned with an outside car wash. Very pleased with the service both on the phone and in pers More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Ruggiero
Mar 02, 2018 -

Competition BMW of Smithtown responded

Thank you so much for your positive comments about Competition BMW Of Smithtown! Please don't hesitate to reach out if there's anything additional we can do for you.

February 28, 2018

Doug is awesome! We just purchased our 4th BMW from Doug. We keep coming back and he is a big part of it. Never pushy, always clear and always nice. He is driven and d More

by EJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Monette
Mar 02, 2018 -

Competition BMW of Smithtown responded

EJ, we love to hear about our repeat clients great experiences! We appreciate your continued patronage. We look forward to seeing you in the future.

February 28, 2018

Headache I took my car to BMW for a recall and ever since I been taking it to them. I spent 2000 already and going on the 3rd time bringing it back for the sam More

by 535Gt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ken Darmanin
Mar 15, 2018 -

Competition BMW of Smithtown responded

535gt, we regret to hear that you had this experience with us. After speaking with our Service Manager Frank, it seems that we were able to come to a resolution yesterday and your problem has been resolved. Thank you again for taking the time to let us know how we can improve. Have a great day!

February 27, 2018

I was told I was getting a couple of things but did not get. Apparently the cars technology is so advanced that the things I was supposed to get cannot be added on.For instance WiFi cannot be added on and severa More

by Grumpy
Recommend Dealer
No
Employees Worked With
Doug Monette
Mar 15, 2018 -

Competition BMW of Smithtown responded

Hi Grumpy, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. The reason we could not add the options you wanted was because the vehicle was already in production and BMW is unable to modify the vehicle once it is in production. Regarding the brochures, BMW corporate has made an initiative to go green and display all of their brochures digitally. Thank you for taking the time to leave a review. Have a great day!

February 27, 2018

Back ton BMW after 14 years The last BMW I owned was a new BMW X5 purchased from competition back in 2001 So it has been a very long time since I considered a new BMW . I More

by DGX4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forget the name of a young lady that helped with extended service options, Brian Donahue, Wasyl Bozydaj
Mar 01, 2018 -

Competition BMW of Smithtown responded

Dgx4, we're glad you had such a wonderful experience with us. Customer satisfaction is our top priority and we strive to meet our customer's needs, we're happy to see we did just that. Enjoy your new X4 and the technology upgrade!

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