Competition BMW of Smithtown
Smithtown, NY
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Excellent Service My service manager,Rudy Alanis went above and beyond to get to the root cause of my problem and get it fixed AND covered by BMW, even though my warant My service manager,Rudy Alanis went above and beyond to get to the root cause of my problem and get it fixed AND covered by BMW, even though my warantee had recently expired (by date, not by mileage) He tried to make it as painless a process as possible. More
Happy Customer Total experience of leasing a new BMW was very good. Angela Lavrenchik was very responsive and extremely helpful. Dealership needs to pay more attenti Total experience of leasing a new BMW was very good. Angela Lavrenchik was very responsive and extremely helpful. Dealership needs to pay more attention to administrative detail for out of state (CT in my case) buyers. More
New vehicle lease I’ve leased many vehicles over the past 25 years from Ford, Mercedes, Audi and of course BMW. I must say that after dealing with many car dealerships I’ve leased many vehicles over the past 25 years from Ford, Mercedes, Audi and of course BMW. I must say that after dealing with many car dealerships, I have never had an experience like the one I recently had at Competition BMW. From Angela my sales person, Helga in finance and George the BMW genius, the entire process has been nothing but superior and excellent. They treated myself and wife honestly, professionally and sincerely. I can not be happier with the experience and highly recommend you check them out for your new car needs. It was a great decision to use Competition BMW. Gary & Joanne Fort Salonga, NY More
440 lease Class dealership. Specifically Antonella Martinis. Outstanding car leasing/sales executive. Considerate, knowledgeable, professional, simply a pleasur Class dealership. Specifically Antonella Martinis. Outstanding car leasing/sales executive. Considerate, knowledgeable, professional, simply a pleasure to deal with. Primary reason why I am in my sixth lease with the dealership. More
Worst experience, was treated badly I moved from NJ recently and always had a great experience with dealers there. First time I had my brake pads and Brake fluids changed and didn't get I moved from NJ recently and always had a great experience with dealers there. First time I had my brake pads and Brake fluids changed and didn't get a loaner...I completely understand its their policy not to give loaners for first time customers. When going in for an oil change a month later, i asked them to check my brakes because it was causing a vibration in the pedal, i was told by the Service advisor that my rotor needs to be changed and also oil gasket needs to be replaced. If you knew that it required a total change why didn't you do it a month back instead of changing pads and rotor a month apart, i wouldn't mind paying extra to get things done the first time itself. It was not even that, it was the careless tone and disrespectful manner in which he spoke, Mr. Service advisor would you have done the same if it was your car? I opened a startup business and was planning to lease a couple vehicles, but no thanks I am willing to travel 80 miles to NJ and lease vehicles from there. More
oil leak repaired 1st time great service and repair. Ken was a big help and got my car in great shape. Had other work completed and was very satisfied. What a great dealership! great service and repair. Ken was a big help and got my car in great shape. Had other work completed and was very satisfied. What a great dealership!!!!!!!!!!!! More
Wonderful It was a pleasure and a friendly experience. I was extremely informed about the car. I left happy that I picked the dealership and the car. It was a pleasure and a friendly experience. I was extremely informed about the car. I left happy that I picked the dealership and the car. More
X5 Service They provide great service, do terrific work, have a very knowledgeable staff and are a very reputable organization. Highly recommend this dealership They provide great service, do terrific work, have a very knowledgeable staff and are a very reputable organization. Highly recommend this dealership for sales or service needs More
Pleasant and Professional Experience Leased my second BMW here recently both with Russell Cacace leading the way. He has polished social skills and always listens to the needs of the cus Leased my second BMW here recently both with Russell Cacace leading the way. He has polished social skills and always listens to the needs of the customer. And of course, the cars are great ! More
Excellent Dealership We just picked up our second BMW from Competition and had a great experience, again. Great deal and very sooth transaction. We had a great time with o We just picked up our second BMW from Competition and had a great experience, again. Great deal and very sooth transaction. We had a great time with our salesman John Zikos. Would highly recommend John and Competition. More