Competition BMW of Smithtown
Smithtown, NY
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Fast and efficient BMW service center sort to my needs with speed, honesty and efficiency. My rep was unavailable, but that did not matter. I did not have to wait very l BMW service center sort to my needs with speed, honesty and efficiency. My rep was unavailable, but that did not matter. I did not have to wait very long to be assigned to a rep who was professional and courteous. More
BMW to our Family My wife and I went to Smithtown BMW to get information on the X3. We sat down with Antonella Martinis and she went over all the packages the SUV has. My wife and I went to Smithtown BMW to get information on the X3. We sat down with Antonella Martinis and she went over all the packages the SUV has. She gave me a test drive with my wife and I was very pleased with the way the X3 handled. We asked her to get us a lease quote for 36 months sign and drive option. She gave us what it would be each month. I thanked her for the information and I told her we will get back to her. She asked one question, what she could do to get me to sign today and I told her the figure. She went to the sales manager and came back with a smiling face and said yes. I signed the papers and closed the deal with her. It was a fantastic feeling that another thing on my mind has been taken care of. It is no wonder why Antonella is one of the top sales person at that dealership. Eric Metzger More
Zero customer service Only reason I go to this service center is due to it being close proximity to my home. The customer service is so awful! I avoid it as much as possibl Only reason I go to this service center is due to it being close proximity to my home. The customer service is so awful! I avoid it as much as possible. More
Super easy process. Very knowledgeable. Beautiful showroom. My buying experience at Competition BMW was as seamless as could be. I called to confirm the vehicle was still there and drove 1.5 hours to test drive My buying experience at Competition BMW was as seamless as could be. I called to confirm the vehicle was still there and drove 1.5 hours to test drive it. The vehicle was ready in the front when I arrived. The salesman knew the ins and outs of the entire vehicle, which impressed me as I am someone who does a high level of research on each car I buy. After negotiating to a number I was comfortable with, we made the deal. BMW's CPO financing rate was unbeatable and the car was in near mint condition when I picked it up a few days later. The tech who walked me through the car was very knowledgeable and welcomed me to the BMW family. I am beyond happy with my buying experience at this dealer. More
Purchase Russell C is the best! Personable, efficient and flexible! Great experience! He didn’t demonstrate greedy behavior and understood financial circumstan Russell C is the best! Personable, efficient and flexible! Great experience! He didn’t demonstrate greedy behavior and understood financial circumstance, and adapted according to my needs... More
Kenny was great!! Love Bmw competion been going there for years I highly recommend to go to this dealership. They get the job done!! It’s clean, friendly and very profe Love Bmw competion been going there for years I highly recommend to go to this dealership. They get the job done!! It’s clean, friendly and very professional!! More
Service dept Good afternoon I want to thank the service guys and department I know they doesn’t get a lot of praises for what they do .I Courtney Edwards bought Good afternoon I want to thank the service guys and department I know they doesn’t get a lot of praises for what they do .I Courtney Edwards bought my BMW from competition BMW in Smithtown LI NY , wants to highlight the great service and appreciation from the service department in competition BMW in Smithtown Long Island Kenneth Darmanin was very very good at what he does he call me up when I had a problem with the car to explain was time they would pick up my BMW that ad a small issue with it then they tsend me a loaner car at my job ,picked up my car fixed it the next day connect. Mr Kenneth Darmanin call me to let me know he was sending back my car after fixing every issue . I just want to thank the Service department off competition BMW in Smithtown Long Island New York thank you very much. Great place to buy your BMW you won’t regret it .👍🏾👍🏾 More
Last service on my BWM Coming to the end of my lease... and had my 4 Series in for service... I was greeted with professional staffing and smiling faces from everyone there Coming to the end of my lease... and had my 4 Series in for service... I was greeted with professional staffing and smiling faces from everyone there. Kenneth discussed what was needed for the service and then given a end time and a loaner car. Kenneth called when the car was ready.. before the time i needed it... and went back to pick up my serviced and washed car. Everything in good shape and clean.. Do recommend this dealer for both new and pre owned cars and definitely service.. More
Car shook Went to dealership because car was shaking when slowing down,Problem never fixed, just hit me with other High Priced problems.Not happy with result. G Went to dealership because car was shaking when slowing down,Problem never fixed, just hit me with other High Priced problems.Not happy with result. Going elsewhere in future. More
Amazing customer service Ross was exceptional at understanding my problem and rectifying the situation. He was polite and receptive. My car left the dealership in better co Ross was exceptional at understanding my problem and rectifying the situation. He was polite and receptive. My car left the dealership in better condition than when it arrived! More