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Competition BMW of Smithtown

Smithtown, NY

4.1
1,078 Reviews

599 Middle Country Rd

Smithtown, NY

11780

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Showing 1,078 reviews

April 26, 2018

Fast and efficient BMW service center sort to my needs with speed, honesty and efficiency. My rep was unavailable, but that did not matter. I did not have to wait very l More

by Fblatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross Dinger
Apr 30, 2018 -

Competition BMW of Smithtown responded

Thank you again for taking the time to let us know how we did. We appreciate our client's business and understand the importance of respecting their time. We look forward to your next visit. Have a great day!

April 25, 2018

BMW to our Family My wife and I went to Smithtown BMW to get information on the X3. We sat down with Antonella Martinis and she went over all the packages the SUV has. More

by Eric2042
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonella Martinis
Apr 30, 2018 -

Competition BMW of Smithtown responded

We appreciate your positive review about your recent experience with Competition BMW! We appreciate your business and look forward to helping you with your BMW in the future!

April 24, 2018

Zero customer service Only reason I go to this service center is due to it being close proximity to my home. The customer service is so awful! I avoid it as much as possibl More

by m13ds
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jackie Ruggiero
April 23, 2018

Super easy process. Very knowledgeable. Beautiful showroom. My buying experience at Competition BMW was as seamless as could be. I called to confirm the vehicle was still there and drove 1.5 hours to test drive More

by jmcwilliams2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deana Hanson, Jonathan Bottomley, Wasyl Bozydaj, Joseph Saintval
Apr 25, 2018 -

Competition BMW of Smithtown responded

Hi James, we try to cater to our clients from not only our local area but also from a distance away and it looks like we were able to do just that. We hope you enjoy your 2 series, it's a beautiful vehicle!

April 22, 2018

Purchase Russell C is the best! Personable, efficient and flexible! Great experience! He didn’t demonstrate greedy behavior and understood financial circumstan More

by Sweetie1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Bellucci, Russell Cacace
Apr 24, 2018 -

Competition BMW of Smithtown responded

Hi Sweetie1, our customer's needs are most important and we are glad that we were able to accomodate your needs. Enjoy your BMW!

April 21, 2018

Kenny was great!! Love Bmw competion been going there for years I highly recommend to go to this dealership. They get the job done!! It’s clean, friendly and very profe More

by Tracy123
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ken Darmanin
Apr 23, 2018 -

Competition BMW of Smithtown responded

Tracy123, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 18, 2018

Service dept Good afternoon I want to thank the service guys and department I know they doesn’t get a lot of praises for what they do .I Courtney Edwards bought More

by Murdock toneybee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Darmanin
Apr 23, 2018 -

Competition BMW of Smithtown responded

Thank you for letting us know how great of a job we are doing! We are so happy you had an above and beyond experience. We look forward to seeing you.

April 17, 2018

Last service on my BWM Coming to the end of my lease... and had my 4 Series in for service... I was greeted with professional staffing and smiling faces from everyone there More

by Kathy429
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helga Carroll, Antonella Martinis, Ken Darmanin
Apr 19, 2018 -

Competition BMW of Smithtown responded

Kathy429, we are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!

April 17, 2018

Car shook Went to dealership because car was shaking when slowing down,Problem never fixed, just hit me with other High Priced problems.Not happy with result. G More

by Tim R Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ken Darmanin
May 09, 2018 -

Competition BMW of Smithtown responded

Tim R Scott, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We'd like the opportunity to discuss this with you. Please reach out to our service manager Frank at(888) 873-1996 at your earliest convenience to discuss how we can turn your experience into a positive one.

April 14, 2018

Amazing customer service Ross was exceptional at understanding my problem and rectifying the situation. He was polite and receptive. My car left the dealership in better co More

by Marcsdr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross Dinger
Apr 17, 2018 -

Competition BMW of Smithtown responded

Marcsdr, thank you so much for your high rating! We do hope we can be of assistance in the future. Take care!

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