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Competition BMW of Smithtown

Smithtown, NY

4.1
1,078 Reviews

599 Middle Country Rd

Smithtown, NY

11780

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Showing 1,078 reviews

May 16, 2018

Professionalism with a smile I met Greg Box by chance a few weeks ago when I brought my new CPO vehicle in for a badge. Greg came out and helped me apply the badge he was very nic More

by David & Laura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen. , Greg Box
May 17, 2018 -

Competition BMW of Smithtown responded

David and Laura, We are beyond pleased to hear that you are so confident in Greg and are so pleased with the services he provided you. We do our best to take care of our guests to the best of our ability, and we will aim to provide you with the same quality, if not better, service in each of your future visits. Please feel free to reach out if there is any further assistance that we may provide for you! It is our pleasure to serve you!

May 16, 2018

Great Service and great deal Thank you for all your help. I will be back for a X6 or X7 Series soon. Keep up the good work. See you soon! More

by JamesM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Box
May 18, 2018 -

Competition BMW of Smithtown responded

Hi James, We're so pleased that Greg was able to help you find a vehicle that you love. We look forward to assisting you with your next car purchase! Drive safe.

May 15, 2018

It was quick and very professional It was a pleasure working with the staff, I was given a loaner and I never requested one, I was glad because I really did need it. The service Dept., More

by Trudy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Box
May 16, 2018 -

Competition BMW of Smithtown responded

Hi Trudy, It's so great that Greg and the team ensured that you were well-taken care of while your vehicle was being serviced! We do our best to create the most hassle-free experiences for our guests, so we're pleased to hear this case was no different! We hope to see you next time!

May 14, 2018

Great service at this dealership! Rudy Alanis Is the Assistant Service Manager and Steven Finn is who work on my car when I take it for service. Both this guys are great. They good on More

by Cristina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy Alanis
May 16, 2018 -

Competition BMW of Smithtown responded

Hi Cristina, Thank you for choosing Competition BMW for your automotive services! We are so glad that Rudy and Steven consistently take such remarkable care of your vehicle during your visits! We hope that you continue to confide in us for years to come.

May 14, 2018

incredible This dealership was wonderful!!! I highly recommend it to anyone looking to lease/buy a BMW. Doug was extemely professional as well as knowledgable More

by pinkturtle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Monette
May 16, 2018 -

Competition BMW of Smithtown responded

Thank you so much for your kind review! We are so glad that Doug was able to make your recent car-buying experience so pleasant and hassle-free! We hope you are enjoying your new BMW! Please let us know if there is anything else we can assist you with in the future.

May 12, 2018

The service on my vehicle was done promptly and correctly. Service advisor Jackie was friendly and professional. She explained all procedures and the car was ready promptly. The other employees in the service More

by Coclbrmi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Ruggiero
May 14, 2018 -

Competition BMW of Smithtown responded

It's so nice to hear that Jackie provided you with top-notch customer service, and that she was so helpful to you during your visit. We are glad that we could make your visit so quick and easy. We hope to work with you again soon.

May 11, 2018

Warranty Repairs Outstanding customer service. When repairs went through the weekend was accommodating with a larger vehicle due to my family size. Ross went out of More

by Forzamolf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross Dinger
May 14, 2018 -

Competition BMW of Smithtown responded

We're so delighted that Ross was able to do what he could to ensure that your whole family was taken care of! We appreciate your kind review, and we hope to work with you again in the future!

May 10, 2018

Very quick and efficient As always with Rudy Alanis & staff no problems car was fixed loaner car was provided and communication was on point. Would definitely recommend compe More

by Juice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy Alanis
May 14, 2018 -

Competition BMW of Smithtown responded

Hi there, Thank you so much for your recommendation. We're delighted to hear that you are so content with the services that Rudy and the team provided you, and that they kept you updated throughout it. We hope everything is running well, and that you will think of us in the future for your automotive needs.

May 08, 2018

Computer issue Very helpful very polite and on the money. They were wonderful I had my loaner car ready for me when I got there I asked if I can have a truck since I More

by Momma marcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Box
May 09, 2018 -

Competition BMW of Smithtown responded

Hi Marcia, We're so pleased that Greg and the team were able to accommodate all of your needs and provide you with such a hassle-free experience! Thanks so much for the 5-star review! Please do not hesitate to reach out if there is anything else we can do for you!

May 08, 2018

Service Excellent people who understand what type.of service is need it for your car. The service conducted on mr car always satisfied my complains and requir More

by fama1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Ruggiero
May 09, 2018 -

Competition BMW of Smithtown responded

Thanks so much for the 5-star review! We are glad that we are consistently able to comply with your automotive needs and more so that you confide in us to take care of your services! We hope to continue working with you in the future!

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